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Hôtel Excelsior Opéra

3.0 star property

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Exterior
Exterior
Exterior
Daily continental breakfast (EUR 14 per person)
Cosy Room | Minibar, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
5 Rue La Fayette, Paris, Paris, 75009
  • Place, Galeries Lafayette
    ‪1 min walk‬
  • Place, Palais Garnier
    ‪4 min walk‬
  • Place, Louvre Museum
    ‪6 min drive‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪28 min drive‬

Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

8.0 out of 10
Very good
(13 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cosy Room

Cosy Room | Minibar, in-room safe, desk, laptop workspace

Cosy Room

8.0 out of 10
Very good
(18 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Comfort Room

Minibar, in-room safe, desk, laptop workspace

Twin Comfort Room

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, laptop workspace

Single Room

8.6 out of 10
Excellent
(19 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room

Comfort Room | Minibar, in-room safe, desk, laptop workspace

Comfort Room

8.6 out of 10
Excellent
(28 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, laptop workspace

Triple Room

8.8 out of 10
Excellent
(42 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

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4.2 out of 5, Very good, 988 reviews
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includes taxes & fees
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About this property

Hôtel Excelsior Opéra

Beaux Arts hotel with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a bar/lounge, a coffee shop/cafe and coffee/tea in a common area. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site.
Hôtel Excelsior Opéra offers 52 accommodations with minibars and laptop-compatible safes. Plasma televisions come with satellite channels.

This Paris hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Hôtel Excelsior Opéra's great location gets high marks from our customers. During your stay, you're just a quick walk from Palais Garnier. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a computer
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from Galeries Lafayette and 4 minutes on foot from Palais Garnier
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Hôtel Excelsior Opéra.

This Beaux Arts Paris hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Front entrance ramp
  • Lift

More

  • 1 building
  • 6 floors
  • Beaux Arts architecture
  • Built in 1851
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 5.53 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 14 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Excelsior Opéra
Excelsior Opéra Paris
Hôtel Excelsior Opéra
Hôtel Excelsior Opéra Paris
Excelsior Opera Hotel Paris
Excelsior Opera Paris
Hôtel Excelsior Opéra Hotel
Hôtel Excelsior Opéra Paris
Hôtel Excelsior Opéra Hotel Paris

Hôtel Excelsior Opéra Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 592 out of 1013 reviews
Rating 8 - Good. 310 out of 1013 reviews
Rating 6 - Okay. 70 out of 1013 reviews
Rating 4 - Poor. 23 out of 1013 reviews
Rating 2 - Terrible. 18 out of 1013 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Flordeliza

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is very close and walking distance to the Galeries Lafayette, other shopping stores and restaurants. The only thing that was inconvenient for guests was undergoing renovations, construction in a hotel can be very inconvenient due to noise, dust, limited access to amenities, and overall disruption. The elevator wasn’t working so we had to take the stairs all the way to 4th floor. It was tiring after walking 15k miles exploring the city. Thankfully the AC was working perfectly.
Stayed 3 nights in Jun 2025

10/10 Excellent

Suraj

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our stay at this hotel was very nice.It was very safe.The location of the hotel was excellent so many restaurants,stores and ways of transportation around this area.During our stay the hotel was under renovation,but we would definitely stay again.Overall this hotel was very good.
Stayed 2 nights in Jul 2025

2/10 Terrible

Hazel Vib

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

My Linh

Travelled with family and small children
Disliked: Amenities
Property was close to la fayette and great restaurants. Walkable to the RER. Rooms are smaller and expected for Paris.
Stayed 2 nights in May 2025

8/10 Good

Abdul, ANAHEIM

Stayed 2 nights in Apr 2025

6/10 Okay

Terry

Stayed 4 nights in Jun 2025

10/10 Excellent

Haydee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is too small.
Stayed 1 night in Jun 2025

4/10 Poor

Lauren

Travelled with family
Disliked: Amenities, property conditions & facilities
We were not informed that the property was under construction when we booked it. The stairs were constantly blocked by painters and the paint fumes were strong even in our room. The air conditioning in our room was broken and instead we had a fan which did nothing for the extreme heat. The elevator is TINY and can fit maximum 3 people squished like sardines. But the painters didn’t want to let us pass them on the stairs so it was a constant battle. For one day, the elevator broke down and people were carrying their luggage up and down all the stairs themselves. We were on the 5th floor, so running up and down wasn’t easy…especially for the two people over 70 we were traveling with. The front desk staff was very nice and great at giving us directions and recommendations, but they never acknowledged the construction or the broken elevator. On one occasion, we asked the front desk if the painters were still blocking the stairs because we had occasions where we got three flights up and the painters refused to let us pass and we had to come all the way back down (we had more people in our group than could fit in the elevator, so some of us always had to take the stairs), and the front staff seemed completely unaware of the painters. Super disappointing.
Stayed 3 nights in Jun 2025

2/10 Terrible

Daniel

Stayed 3 nights in Jun 2025

8/10 Good

Dmitry, MEDICAL LAKE

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location is quite nice, close to everything and very convenient. However, it's an older hotel and some things aren't perfect. For example the elevator is very small and can barely fit 3 people without bags. But the staff is nice and helpful and overall it's a decent place. I would stay there again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Un excelente servicio, desafortunadamente cuando llegamos el aire, no funcionó nuestro cuarto pero rápido nos llevaron un aire y al siguiente día nos cambiaron de cuarto y muy limpio muy amables en la recepción, todo bien muy cerca de todo
Stayed 2 nights in Jun 2025

10/10 Excellent

Omid

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and service, also the location was perfect
Stayed 4 nights in Jun 2025

10/10 Excellent

Sophia L.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location! Would def recommend!
Stayed 2 nights in Jun 2025

2/10 Terrible

Tonya, Lexington

Travelled with family
Disliked: Amenities, property conditions & facilities
The hotel was very close to several restaurants, shopping and the train station. The hotel is currently going through major renovations and so the hotel was in great disorder. From heavy painting odors in the hallways, air conditioning did not work the entire time we were there. I chose this place because of its reviews and I would never stay at this hotel again. Don’t let the reviews make you think this is a nice hotel because it’s not!
Stayed 4 nights in Jun 2025

4/10 Poor

Robert

Disliked: Property conditions & facilities
No air conditioning, breakfast not great and hotel under repair. Couldn’t use the stairs and only 1 lift for 6 floors. Staff very friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Virgie, Howard Beach

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, customer friendly staff with excellent customer service and its proximity to some iconic landmarks and accessibility to Metro and the most visited shopping place in Paris - Galleries Lafayette.
Stayed 3 nights in May 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Shoghig

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Nicky

Stayed 3 nights in May 2025

4/10 Poor

Titilola Birgitt

Disliked: Amenities
The property is located in a good shopping district..perfect if you are in Paris to shop.Rooms are good size but very basic & old. However the Hotel itself is tired looking, customer service is very poor. House Keeping not the best.. If anyone is to stay here, request for rooms on 1st or 2nd floor..Elevators dont work well and alot of stairs climbing.. If you have luggage, this will ne a nightmare.. I rate this hotel 6/10.. Would i stay here again? - Yes, if in paris for strictly shopping, but No if i plan to visit Paris to relax & be pampered a bit with good customer service & amenities.
Stayed 3 nights in May 2025

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location of this hotel is very good
Stayed 3 nights in Mar 2025

6/10 Okay

N M

Stayed 3 nights in May 2025

8/10 Good

Jeevan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in May 2025

6/10 Okay

Yury

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The AC was not working, even though they offered to change the room next day, the bathroom is in very poor condition, the toilet was not flush properly, they did try to fix it, the room was very small, hardly any room to walk,, will not recommend this hotel, the location is nice. We actually stayed in this hotel 42 years ago as I remember it was much nicer than…
Stayed 3 nights in May 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and the continental breakfast hit the spot (the staff overseeing this were friendly and did a very nice job). Good location and very walkable. Also easy .4 mi walk to train station.
Stayed 1 night in May 2025