First, we arrived early and not concerned with checking in early, just needed a place to stash the bags (3 in total). Long story short got the run around after asking for the best options, and then were told "sorry there are no options." We wandered through the property and there were gear lockers, with locks, open and ready in the patio of the property. I sent the message back to the "managers" and they said, "thanks for letting them know." Seems like something they should know right?Then we go to SLC to kill the hours before we could check in. We get word that we can check in about 2 hours early which was cool. So we leave SLC for Park City, door code doesn't work. I ask managers what to do, and they tell me check in isn't until 4pm... I tell them the only reason I was trying was because they told me I could check in early. They say "oh ya, sorry" try this other code. like what?!? None of them work so we just mill around for 90min and suddenly a code works (local Maintenace guy was great). Then, long day on the hill, looking forward to the hot tub (which was def a reason we booked this place). Just to find a hot tub that looked like a biohazard and was closed. Boo. No warning or indications of this beside a tipped over sign at the edge of the hot tub. No tub for the 4 days we were there. TLDR: the apt itself was great. Management felt like they had no clue about the actual property. Hot tub was broke. Ultimately not a great value IMHO with the caveats.