10/10 Excellent
Hannah
Voyage en famille
15 févr. 2025
Les points forts : PropretĂ©, personnel et service, Ă©quipements et infrastructures et conditions de lâhĂ©bergement
A very special property. Definitely on par with what one would expect from a solid five-star hotel experience by any standard in any country. Unmatched beauty in setting, delicious dining options, over and above on convenience with regard to ski valet and chauffeur service around Park City. The property and the people bring magic to your stay and offer lots to enjoy for the entire family. Our children loved the smores at night, the fresh popcorn when returning from the slopes, the tiny hotel slippers left for them at turn down, and the absolute radiant kindness from all staff. They are running an elite hospitality program in terms of service and training. Please note that in the US we tip generously for this level of service so one should be prepared and have gratuity on hand at all times. For example, at the end of each day, we felt compelled to tip the ski valet team between $40-$50 for our family of four coming in and out all day. Having the Deer Valley Resort desk located in the building made managing lift tickets, booking ski school and private guides quick and convenient. As always I was appalled by the rudeness of one or two guests but found this resort to attract mostly quietly wealthy, friendly, ski-loving families. We will be returning again and again. Next time I hope to see the continued dedication to improving communication among staff regarding guest requests and maintaining current luxury standards with regard to standard amenities (please new hairdryers đ).
Hannah
Séjour de 5 nuits en février 2025