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Novotel Parma Centro

4.0 star property

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Exterior
Executive Room, 1 Double Bed | Premium bedding, down duvets, minibar, in-room safe
Exterior
Lunch and dinner served, Italian cuisine
Staircase

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Laundry

Explore the area

View in a map
Via Trento 9, Parma, PR, 43122
  • Place, Cathedral of Parma
    ‪8 min walk‬
  • Place, Teatro Regio di Parma
    ‪10 min walk‬
  • Place, Barilla Center
    ‪19 min walk‬
  • Airport, Parma (PMF)
    ‪6 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 Double Bed

8.4 out of 10
Very good
(16 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(39 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Premium bedding, down duvets, minibar, in-room safe

Superior Room

9.6 out of 10
Exceptional
(15 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Sofa Bed

Presidential Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, Multiple Beds

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

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Property entrance

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The price is CHF 109
includes taxes & fees
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About this property

Novotel Parma Centro

Family-friendly hotel with 24-hour fitness centre and sauna
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Novotel Parma Centro offers 133 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. Televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available.
Our customers tell us that they can't get enough of the helpful staff at Novotel Parma Centro. During your stay, you're just a quick walk from Museo di Glauco Lombardi. Free WiFi in public areas, a free manager's reception and a restaurant are available.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Al Parmigiano
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym, a sauna and a playground
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Museo di Glauco Lombardi and Camera di San Paolo
  • Cats and dogs welcome for a fee (restrictions apply)
Novotel Parma Centro offers its guests a seasonal outdoor pool, a kids' pool, a sauna, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered on selected days. Public spaces have free WiFi.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 3122 square feet (290 square metres) and includes a conference centre. Spa services, multilingual staff, and coffee/tea in common area are also featured at the family-friendly Novotel Parma Centro.

This 4-star Parma hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
Al Parmigiano – This restaurant specialises in Italian cuisine and serves lunch, dinner and light fare. A children's menu is available.
Bellavista Café & Lounge – This cocktail bar only serves light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limited on-site parking
  • Onsite parking options include a garage and a carport

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 16 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Al Parmigiano
  • Bellavista Café & Lounge

Things to do

  • 24-hour gym
  • Bicycle storage
  • Children's pool
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Baby bath
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Fenced pool
  • High chair
  • In-room cot
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (3,122 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1961
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT034027A16D3DP2TC

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 June and close on 28 September.
  • Pool access available from 11:00 AM to 7:00 PM
  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Astoria Residence
Novotel Parma Centro Opening March 2019 Hotel
Astoria Residence Hotel Parma
Astoria Residence Parma
Residence Astoria
Astoria Executive Hotel Parma
Astoria Executive Parma
Novotel Centro Opening March 2019 Hotel
Novotel Parma Centro Opening March 2019
Novotel Centro Opening March 2019
Novotel Centro Opening ch 201
Novotel Parma Centro Hotel
Novotel Parma Centro Parma
Novotel Parma Centro Hotel Parma
Novotel Parma Centro (Opening March 2019)

Novotel Parma Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 326 out of 599 reviews
Rating 8 - Good. 202 out of 599 reviews
Rating 6 - Okay. 50 out of 599 reviews
Rating 4 - Poor. 12 out of 599 reviews
Rating 2 - Terrible. 9 out of 599 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor amenities

I stay frequently here and was disappointed that the past two trips this month the conditioner has not worked. This trip I asked reception 3 times to top it up as the pump didn’t work and called from my room - it was never sorted - very frustrating
Stayed 4 nights in Jul 2025

8/10 Good

Lucio

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jul 2025

10/10 Excellent

MARC

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect!
Stayed 1 night in Jun 2025

10/10 Excellent

Alan Emmanuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2025

4/10 Poor

jay

Travelled with family
Liked: Cleanliness
Disappointing stay. Air conditioning did not work (even after we had been told that it was corrected) and so I barely slept. Breakfast was very busy….long queues for coffee machine (I waited almost 10 mins) which was difficult for us as he had to leave for a flight.
Stayed 1 night in May 2025

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location near station and 10mins walk from town centre
Stayed 1 night in May 2025

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, beautiful hotel. Generally a good hotel. They advertised a pool but it was closed. They advertised air conditioning but it was turned off. Executive rooms are not business friendly, not desk.
Stayed 7 nights in Apr 2025

8/10 Good

Abbey

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay here, it was especially helpful because I was taking the train so getting to the station was a 2 minute walk! The only downside was the walls/doors were very thin and I was able to hear everyone in the hallways and the rooms next to me so it wasn’t the best night of sleep. But very friendly staff and the room was clean!
Stayed 1 night in Apr 2025

6/10 Okay

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second night at hotel We were on floor 1 and near to elevator At 5:00-5:30 am a bunch of people must have been checking out and they were so loud. Not to mention at midnight a bunch coming in Rooms should be better sound protected First night not too many noise problems Otherwise everyone was very nice
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
room was like a sauna , breakfast was just ok , car parking took 20 mins to get the barrier opened to leave car park
Stayed 2 nights in Apr 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Uncomfortable sleep

This was a nice, new modern hotel and we enjoyed many aspects. But the rooms were hot. We asked about AC and were told it was not the season and that we should open the windows for fresh air. Except the hotel is next to the train station and there was a lot of street noise. It led to a very uncomfortable night of sleep.
Stayed 2 nights in Apr 2025

6/10 Okay

Charbel

Stayed 5 nights in Mar 2025

8/10 Good

Karim

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Very clean and quite room
Stayed 5 nights in Mar 2025

6/10 Okay

Ashton

Business traveller
Disliked: Cleanliness, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy in this hotel and was well looked after. It’s very clean and modern with good breakfasts. It’s a few minutes walk from the railway station and 5-10 minutes walk to the centre of town with endless choices for food and drink. I will happily stay in this hotel again.
Stayed 7 nights in Feb 2025

10/10 Excellent

donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to old town and many restaurants. Great breakfast. Easy parking. Staff speak English and very helpful
Stayed 2 nights in Feb 2025

10/10 Excellent

Klaudio

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Gareth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, clean hotel

A short walk from the train station, and a short walk from the main areas. Very modern and stylish hotel. Very clean and well looked after
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff
Stayed 2 nights in Feb 2025

4/10 Poor

Stuart

Stayed 2 nights in Dec 2024

8/10 Good

Michael

Business traveller
Really liked the bar area and the Italian drinks
Stayed 2 nights in Nov 2024

10/10 Excellent

Helena

Stayed 2 nights in Oct 2024

10/10 Excellent

Eduardo A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Eduardo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel is nice and close to everything, you can walk and get around easily. The staff were pleasant for most part. The reason I say for most part is because I believe they were guided by their management to make a lot of money nick picking decisions. We called to ask for glass to drink wine that we bought and they said no and we can use the expresso size paper cup. We were told at check in that our stay was included with breakfast and she even went over the breakfast times. My wife and I walk down for breakfast and with plates on our hands they asked for our room number and told us our stay doesn’t include breakfast. I told them I was notified at check in that we do indeed get breakfast. Keep in mind this is happening while we’re around other people. The lady was sweet and I know it wasn’t her fault. She went to the back to talk to someone and came back and said yeah no breakfast. Said we can get a pastry and a coffee for 8 euro. 8 euro ill walk down to the city and have a full breakfast which we don’t mind but again we’re told it was included. Neither to say my wife and I embarrassed put our plates back and left. I would never book this place again nor recommend this place for any stay.
Stayed 2 nights in Oct 2024