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Arwana Inn

2.0 star property

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Photo gallery for Arwana Inn

Apartment | Desk
Interior
Point of interest
View from property
Hallway

Reviews

4.4 out of 10

Popular amenities

  • Parking included
  • Air-conditioning
  • Business services
  • Housekeeping

Explore the area

View in a map
1231, Terusan Semerak, Tok Bali, Pasir Puteh, Kelantan, 16800
  • Place, Tok Bali Beach
    ‪17 min walk‬
  • Place, Kuala Besut Jetty
    ‪18 min drive‬
  • Place, Siti Khadijah Central Market
    ‪56 min drive‬

Room options

View all photos for Superior Room

Desk

Superior Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Executive

Family Executive | Desk

Family Executive

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment

Apartment | Desk

Apartment

  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed
  • Free Wi-Fi

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About this property

Arwana Inn

Free self-parking, free Wi-Fi in public areas and a banquet hall are available at this smoke-free hotel.
Arwana Inn offers 29 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Cable televisions are provided. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
During your stay at Arwana Inn, you'll be within walking distance of Tok Bali Beach. Enjoy features like free WiFi in public areas and free self-parking, plus meeting rooms.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include meeting rooms
  • Just a 2-minute drive from Tok Bali Beach and 13 minutes from Kuala Besut Jetty
Public spaces have free WiFi. Self parking is free.

This Pasir Puteh hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 11:00 AM - 3:00 AM

Front desk staffed during limited hours

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Arwana Inn

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The front desk at this property is open daily from 11:00 AM - 3:00 AM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Arwana Inn Pasir Puteh

Arwana Pasir Puteh

Arwana Inn Reviews

Reviews

4.4
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

5.0/10

Cleanliness

3.6/10

Staff & service

2.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

6/10 Okay

Nabiela, N.I.

Liked: Cleanliness, room comfort
Disliked: Staff & service

Receptionist

It was quite dissapointing that we were late for check-in, but there was not anyone from hotel staff that would have contacted us to keep in the touch. In fact, when we were about an hour journey to arrive at the hotel, the receptionist called to let us know that she'll be out of shift soon and will just leave the room key by the reception counter. I find this very rude as a customer to be treated this way. The hotel management itself should have a replacement staff for the shift changing time and customer arriving late for check-in should not be an issue since payment had been made earlier.

2/10 Terrible

zul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

far away from beach

i didn't have my room likes as booked when i arrived at hotel. i and my small family very regret for this service. how i want to find another hotel or resort around near place at the night after drive for 13hours from shah alam, selangor

2/10 Terrible

Zafira

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt check in. From outside, the hotel looks so scary and horrible. Poor maintainance. The shoplot is all for rent/sale. Only 1 car outside the hotel.
Stayed 1 night in Sep 2024

4/10 Poor

Mohd Akil

Stayed 1 night in May 2024

8/10 Good

Naruding

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023