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Chateau Arenal

3.0 star property
VIP Access

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Photo gallery for Chateau Arenal

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
A room with a wooden chair and table arrangement facing a window with a view of mountains and greenery.
Reception
A bedroom with a large bed, a wooden rocking chair, a small table, and a view of the outdoors.
A restaurant with wooden interior, tables with white tablecloths, and a tiled floor.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
El Castillo, Peñas Blancas, Alajuela, 20213
  • Place, Butterfly Conservatory
    ‪5 min walk‬
  • Place, Lake Arenal
    ‪11 min walk‬
  • Place, Tabacon Hot Springs
    ‪42 min drive‬
  • Airport, La Fortuna (FON-Arenal)
    ‪64 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Basic Double Room

A bedroom with a large bed, a wooden rocking chair, a small table, and a view of the outdoors.

Basic Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Room

A room with two beds, a sofa, a small kitchenette, and a sliding glass door to a balcony.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a wooden ceiling, and a view of the garden.

Family Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a wooden ceiling, a small table with a lamp, and a shelf with hangers.

Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Standard

A room with two beds, a sofa, a small kitchenette, and a sliding glass door to a balcony.

Family Standard

  • 20 sq m
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Bungalow

A bedroom with a bed, a window, and an air conditioning unit.

Family Bungalow

  • 20 sq m
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Bungalow Volcano View

A bedroom with a large bed, a wooden rocking chair, a small table, and a view of the outdoors.

Bungalow Volcano View

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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4.7 out of 5, Exceptional, 437 reviews
The price is CHF 159
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About this property

Chateau Arenal

This hotel features an outdoor pool, a restaurant and a bar/lounge. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a hot tub and spa services. Change of towels is available on request
Chateau Arenal offers 16 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and blackout curtains. Each accommodation is individually decorated. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in June 2024.
An outdoor pool, a children's pool and a hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.
Our customers tell us that they can't get enough of the helpful staff at Chateau Arenal. During your stay, you're just a quick walk from Butterfly Conservatory. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge and tour or ticket assistance
  • Just a 2-minute drive from Lake Arenal and 8 minutes from Costa Rica Sky Adventures
Chateau Arenal offers its guests a kids' pool, an outdoor pool, and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, multilingual staff, and tour/ticket assistance are also featured at Chateau Arenal. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Peñas Blancas hotel.

Guests are served a free cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.
Chateau Arenal has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Books
  • Children's pool
  • Ecotours
  • Games
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's games
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Designated smoking areas
  • Renovated guestrooms - June 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 3.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 65
  • Christmas Eve (24 December) Gala Dinner per child: USD 30 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Chateau Arenal Hotel
Chateau Arenal Peñas Blancas
Chateau Arenal Hotel Peñas Blancas

Chateau Arenal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 69 out of 116 reviews
Rating 8 - Good. 33 out of 116 reviews
Rating 6 - Okay. 10 out of 116 reviews
Rating 4 - Poor. 1 out of 116 reviews
Rating 2 - Terrible. 3 out of 116 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was truly magical. The views were the best in the area and the restaurant had the best food we had all trip
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with incredible staff. The pool and hot tub are beautiful. Rooms cleaned daily and the property is well maintained. Would definitely stay here again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Catherine or Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delicious breakfast was included. The pool and hot tub area is lovely. Great location.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully kind staff, wonderful view, good view, felt nice to be a little away from main La Fortuna. El Castillo is quaint but amazing.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, no complaints, staff, room and food was fantastic, would most certainly stay here again. The views are fantastic and we saw so many different birds right from our deck.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property!! Stunning pool views and hot tub. Amazing on site restaurant and made-to-order breakfast (included in stay). Shout out to our incredible waiter, Robert. Property is 20 mins from Tabacon Hot Springs (recommend the free local ones) and 40mins from La Fortuna. recommend staying here based on location, property, on-site restaurant, and staffing.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Assata

Liked: Staff & service, amenities, property conditions & facilities
Room could’ve used more cleaning but other than that I’d stay here 10x over! Staff was friendly, location was beautiful!! You are about 30 min from town, but it’s worth It
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was amazing. Staff was all nice and welcoming
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved the restaurant food options for dinner and the included breakfast was also very good. We loved the wait staff (and the receptionist!). Everyone was very accommodating and pleasant. They have seating outside overlooking the beautiful view and have a few swings there, as well, that our teenage girls used non-stop while we were there. Really beautiful quiet area, away from the hustle and bustle of the more tourist filled La fortuna close by. We borrowed a TV and watched a movie together a couple of nights and enjoyed the hot tub and pool, as well! We really enjoyed our stay.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Nate

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, a family feel type of hotel. They have a restaurant on location which makes meals convenient. Uber does not operate in this town so transportation is a little tricky if you don’t rent a vehicle. Best night sleep in Costa Rica! Plus the views of the Arenal Volcano are unbelievable!
The amazing pool
Volcano Arenal
Cuartos
Night Shot
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Paula

Liked: Cleanliness, staff & service, amenities
Nice spot close to Fortuna. Not the easiest to find. Fantastic service and would recommend staying on site for dinner, the food was fantastic. Pool and hot tub were great.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ritobrato

Liked: Cleanliness, amenities, property conditions & facilities
Clean room with great views of Arenal volcano. The front staff was very courteous. We also enjoyed the company of a lot of birds right from our room who visited the trees in the property.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typical breakfast plus a variety of fruit, coffee, and juice. The view from the dining area was gorgeous. Robert and the desk staff were so kind and welcoming. The hotel was easy to find and they helped us set up an amazing horseback riding tour. Dinner had many super delicious options.
Parking area
Breakfast view
Swings at dining room
Sunset pool view
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was healthy and good
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here. The staff were kind and helpful. Location is lovely, and rooms are super clean. Would absolutely stay here again if we return.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 👍
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Stefanie

Liked: Cleanliness, amenities, property conditions & facilities
I would definately recommend this location. Great service and staff!
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Ada

Liked: Cleanliness, staff & service
Traveling to Costa Rica was a wonderful experience and the Chateau Hotel is located in a very nice place. The staff was magnificent.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with relaxing pool and great views of the lake and volcano. Staff was very friendly and helpful.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Friendly staff, great location and view of the volcano, breakfast included in tour stay
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place with a view of the Arenal Volcano and the best food at the restaurant!!
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous location!! Delicious food 👍
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Chira was nothing short of amazing. Ihe view. The amenities. The staff. It was all phenomenal. We stayed for 3 nights as a family of 5 in the family dome. And wish we could have stayed longer. The beds were comfy. Our kids (5,8,11) enjoyed the rock climbing wall, slide and piano. The private hot tub on the deck was the perfect way to watch the sun go down. Breakfast was plentiful and delicious. And the breakfast staff were kind and attentive. Emel at the front desk/concierge was welcoming and so helpful. Would love to stay at this amazing property again some day.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Gregory

Well run property and staff was very helpful
Stayed 2 nights in Jan 2024