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North Lakes Hotel And Spa

4.0 star property

Choose dates to view prices

Photo gallery for North Lakes Hotel And Spa

Terrace/patio
Lobby
Indoor pool, pool loungers
Indoor wedding
Food and drink

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar

Explore the area

View in a map
Ullswater Road, Penrith, England, CA11 8QT
  • Place, Penrith Castle
    ‪9 min walk‬
  • Place, Rheged
    ‪2 min drive‬
  • Place, Lowther Castle and Gardens
    ‪6 min drive‬
  • Airport, Carlisle (CAX)
    ‪32 min drive‬

Room options

View all photos for Cosy Double

Cosy Double | 1 bedroom, individually decorated, desk, iron/ironing board

Cosy Double

9.0 out of 10
Wonderful
(23 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite | 1 bedroom, individually decorated, desk, iron/ironing board

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, individually decorated, desk, iron/ironing board

Superior Double Room

8.8 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room | 1 bedroom, individually decorated, desk, iron/ironing board

Double or Twin Room

8.4 out of 10
Very good
(21 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Family Room

Superior Family Room | 1 bedroom, individually decorated, desk, iron/ironing board

Superior Family Room

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Four Poster)

Junior Suite (Four Poster) | 1 bedroom, individually decorated, desk, iron/ironing board

Junior Suite (Four Poster)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, individually decorated, desk, iron/ironing board

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite (Four Poster)

Suite (Four Poster) | 1 bedroom, individually decorated, desk, iron/ironing board

Suite (Four Poster)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2

View all photos for Signature Family Room

1 bedroom, individually decorated, desk, iron/ironing board

Signature Family Room

  • Sleeps 2

View all photos for Signature Double Room

1 bedroom, individually decorated, desk, iron/ironing board

Signature Double Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

View all photos for Accessible Twin Room

Bathroom | Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Accessible Twin Room

  • Sleeps 2

View all photos for Four Poster Suite

1 bedroom, individually decorated, desk, iron/ironing board

Four Poster Suite

  • Sleeps 2

View all photos for Standard Double Or Twin Room

1 bedroom, individually decorated, desk, iron/ironing board

Standard Double Or Twin Room

  • Sleeps 2

Family Suite

  • Sleeps 2

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About this property

North Lakes Hotel And Spa

Hotel with a full-service spa, a quick walk to Penrith Castle
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site.
North Lakes Hotel And Spa offers 84 accommodations with coffee/tea makers and complimentary bathrobes. This individually decorated accommodation includes desks. Digital televisions are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
North Lakes Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at North Lakes Hotel And Spa. During your stay, you're just a quick walk from Penrith Castle. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Penrith
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body treatments, body scrubs or body wraps at North Lakes Spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by foot from Penrith Castle and a 2-minute drive from Rheged
North Lakes Hotel And Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 732 square feet (68 square metres) and includes conference space. A hot tub, a sauna, and spa services are also featured at the business-friendly North Lakes Hotel And Spa. Self parking is free.

This 4-star Penrith hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 7:30 AM to 10 AM.
North Lakes Hotel And Spa has a restaurant serving lunch, dinner and light fare.
Late-night fare is available from 24-hour room service.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed for Christmas Day and New Year's Eve:
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 16.95 to 19.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 15 per person, per stay and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

North Lakes Hotel
North Lakes Hotel Penrith
North Lakes Penrith
North Lakes And Spa Penrith
North Lakes Hotel Spa
North Lakes Hotel And Spa Hotel
North Lakes Hotel And Spa Penrith
North Lakes Hotel And Spa Hotel Penrith

North Lakes Hotel And Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 502 out of 938 reviews
Rating 8 - Good. 300 out of 938 reviews
Rating 6 - Okay. 79 out of 938 reviews
Rating 4 - Poor. 33 out of 938 reviews
Rating 2 - Terrible. 24 out of 938 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carl

Stayed 1 night in Jun 2025

10/10 Excellent

kerli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Sion

Stayed 1 night in Jun 2025

8/10 Good

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Lake District

Stay was short arrived 11pm this time as stayed at this hotel a few times got to say I got a superb deal superior suite large room and bed very comfortable and clean and staff went out there way to make my stay pleasant and relaxed
Stayed 1 night in Jun 2025

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, again!
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 1 night in Jun 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, great service from all staff and the restaurant was excellent.
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Quick check in which was good. Room extremely hot despite the closed curtains and fan is wasn’t pleasant. Opened the window to let some air in then you have the traffic noise from the M6. Hardly slept cancelled the second night as wasn’t a great experience. Food was expensive and bland. £21 for a dry over cooked burger with a thin slice of tomato, 2 lettuce leaves, some cheese and a slice of bacon. Staff were helpful when I explained why I cancelled breakfast and the second night. Doubtful I would stay again in warm weather.
Stayed 2 nights in Jun 2025

10/10 Excellent

Penelope

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and lovely food in the evening. Didn’t stay for breakfast as early work start.
Stayed 1 night in Jun 2025

10/10 Excellent

julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made a mistake when booking and ordered a twin instead of a double. Staff could not have been more helpful - told us to go to dinner and they moved all our luggage to a different room. Excellent customer service!
Stayed 1 night in Jun 2025

10/10 Excellent

Eamonn

Stayed 1 night in Apr 2025

2/10 Terrible

Peter

Disliked: Staff & service, property conditions & facilities, room comfort

Weary?

Yikes. Lots of kids and weird people on their way to the spa with not enough clothes on; avert your eyes or rip them out. Unable to book an evening meal on arrival, but that was a blessing in retrospect because the breakfasts were not enjoyable - food from under the hot-lights. We thought the hotel was in need of modernisation and decoraration. Nothing to do with good order, we just found it weary.
Stayed 2 nights in May 2025

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient stop over Spa was overpriced limited use
Stayed 1 night in May 2025

2/10 Terrible

Ebonie

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely one night stay

Just enjoyed a lovely one night stay the hotel looks very bland from the outside but once you get indoor the decor is lovely. we paid £15 each to use the spa facilities definitely worth it we made good use of it during our stay my wife booked herself in for a massage. Room was very good lovely comfortable bed with all the amenities coffee machine, iron, ironing board, hairdryer etc. The only thing I would pull it on is the shower can become very slippy from the soap or shower gel. We didn’t have our evening meal in the restaurant but we did have breakfast plenty of choice from usual breakfast items to pancakes and pastries. Overall it was a lovely would definitely stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent overnight stay at north lakes

Second time staying at north lakes hotel and spar,short stays to see family and would highly recommend,the rooms are excellent and so are staff.Will definitely come again.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goiod value
Stayed 1 night in Apr 2025

8/10 Good

Silke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Better inside than out and food could've been warm

The very warm room let it down slightly.. comfy mattresses, closeness to the town in walking distance was good, food was great with a huge portion albeit just warm, service was good. The appearance of the hotel inside was much better than the outside gave you to believe on arrival.
Stayed 1 night in Apr 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, great service in restaurant, and great facilities.
Stayed 1 night in Apr 2025

8/10 Good

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025