Tru By Hilton Pensacola Airport Medical Center

2.5 star property

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Photo gallery for Tru By Hilton Pensacola Airport Medical Center

Free daily buffet breakfast
Terrace/patio
Reception
Desk, blackout curtains, iron/ironing board, free WiFi
Coffee/tea maker

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
5109 Bayou Blvd, Pensacola, FL, 32503
  • Place, Cordova Mall
    ‪5 min walk‬
  • Place, Ascension Sacred Heart Pensacola
    ‪5 min walk‬
  • Place, Pensacola State College
    ‪14 min walk‬
  • Airport, Pensacola, FL (PNS-Pensacola Intl.)
    ‪3 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(38 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru By Hilton Pensacola Airport Medical Center

Hotel in Pensacola with free breakfast and 24-hour front desk
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and laundry facilities. Housekeeping is available on request.
Tru By Hilton Pensacola Airport Medical Center offers 79 accommodations with coffee/tea makers and a hairdryer. 55-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Pensacola Airport Medical Center. During your stay, you're just a quick walk from Cordova Mall. Enjoy features like free breakfast and free self-parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Amenities include laundry facilities, a lift and coffee/tea in a common area
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Cordova Mall and Ascension Sacred Heart Pensacola
  • Cats and dogs welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

The business-friendly Tru By Hilton Pensacola Airport Medical Center also features coffee/tea in common area, laundry facilities, and a lift. Self parking is free.

This Pensacola hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
Tru By Hilton Pensacola Airport Medical Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Tru By Hilton Pensacola Airport Medical Center Hotel
Tru By Hilton Pensacola Airport Medical Center Pensacola
Tru By Hilton Pensacola Airport Medical Center Hotel Pensacola

Reviews

Tru By Hilton Pensacola Airport Medical Center Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 286 out of 363 reviews
Rating 8 - Good. 41 out of 363 reviews
Rating 6 - Okay. 16 out of 363 reviews
Rating 4 - Poor. 8 out of 363 reviews
Rating 2 - Terrible. 12 out of 363 reviews

Reviews

10/10 Excellent

WESLEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Very good location! Lots of restaurants near. Hotel was very clean. Would definitely recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Artrinne

Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Juan

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice, very clean, no complaints whatsoever. Close to the mall and plenty of things to do.
Stayed 2 nights in Jun 2025

2/10 Terrible

David

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Jun 2025

6/10 Okay

adil

Stayed 3 nights in Jun 2025

10/10 Excellent

cece

Stayed 2 nights in Jun 2025

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. They had staff cleaning at all times. Smelt amazing. Will use this hotel for future trips. Little expensive but worth it
Stayed 2 nights in Jun 2025

10/10 Excellent

Mandy Reid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Clean and great breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

dan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We got a handicap room that was HUGE!! The breakfast was by far the best I've had at a hotel. Staff was very friendly and the free shuttle to the airport was a bonus.
Stayed 2 nights in May 2025

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice accommodations
Stayed 1 night in May 2025

8/10 Good

Raymond, Davenport

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like that they had no coffee/tea maker in the room
Stayed 2 nights in May 2025

10/10 Excellent

Manjinder, Madison

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good property to stay with Family. Friendly staff and good breakfast!!
Stayed 1 night in Jun 2025

10/10 Excellent

Jasmin Mae

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel and wide variety of breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

susan, Edenton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was great. Staff were all friendly and helpful. Our room was clean and fresh. We enjoyed happy hour too.
Stayed 1 night in May 2025

10/10 Excellent

Angelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, clean and convenient

The hotel staff was friendly. Room was very clean. They have a bar but the bartender was out driving the shuttle
Stayed 1 night in May 2025

2/10 Terrible

PATRICK

Stayed 2 nights in May 2025

10/10 Excellent

Frank

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The main water for the whole hotel was without water for almost 24 hours. We could not flush any toilets and could not take showers. It was terrible…
Stayed 3 nights in May 2025

10/10 Excellent

Leonard

Stayed 2 nights in May 2025

2/10 Terrible

Mitchell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

cameron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in May 2025

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memorial Day weekend

Hotel was clean staff friendly we will be back! We are in Pensacola several times a year for my husband job and we are always looking for good hotel.
Stayed 2 nights in May 2025

10/10 Excellent

LaTorrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Robert

Liked: Cleanliness
Disliked: Staff & service, room comfort

Worst hotel stay/experience ever!

Never will use any Hilton chain of hotels again. The most unprofessional incident occured with no responsibility taken by the hotel or the manager in regards to the incident. Upon arrival and check in, which was done by my fiancé, as my flight was delayed, not allowing me to be there at check in. Upon getting to our room, when she entered the assigned room, which was late in the day, the room was occupied by another couple, in bed enjoying each others company..understandably, obviously she was startled as well as the couple together in bed. The gentleman in the room yelled a few explicatives and my fiancé flustered hurried out and back to the front desk, which the person took no responsibility. Imagine if her 2 young daughters had been there to witness that or even if the situation had potentially escalated in the room. Once I arrived, with my fiancé still physically affected, the front desk person said speak to the manager in the morning. Speaking to the manager in the morning, she seem disinterested and said she would check into it and contact me back. Never heard back so at checkout she said that since I booked with Hotels.com she couldn't do anything, contact them and she would resolve it through them. Lie, when Hotel.com spoke to manager, she told them NOTHING she could do. Hotels.com said she could have settled at the hotel, they didn't understand why no compensation offered. Legal advice will be sought, my fiancé is still bothered by this most disturbing event! Sad!
Stayed 1 night in May 2025