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The Queens Hotel

3.0 star property

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Photo gallery for The Queens Hotel

Twin Room, Sea View | View from room
Breakfast, lunch and dinner served
Twin Room, Sea View | Desk, iron/ironing board, rollaway beds, free WiFi
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Bar

Explore the area

View in a map
The Promenade, Penzance, England, TR18 4HG
  • Place, Penzance Promenade
    ‪1 min walk‬
  • Place, Penzance Beach
    ‪2 min walk‬
  • Place, Union Hotel
    ‪5 min walk‬
  • Airport, Penzance (PZE-Penzance Heliport)
    ‪6 min drive‬

Room options

View all photos for Single Room, Sea View

Single Room, Sea View | Desk, iron/ironing board, rollaway beds, free WiFi

Single Room, Sea View

9.6 out of 10
Exceptional
(8 reviews)
  • Sea view
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Sea View

Twin Room, Sea View | Desk, iron/ironing board, rollaway beds, free WiFi

Twin Room, Sea View

9.4 out of 10
Exceptional
(8 reviews)
  • Sea view
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, Bathtub, Sea View

Desk, iron/ironing board, rollaway beds, free WiFi

Double Room, Bathtub, Sea View

9.0 out of 10
Wonderful
(7 reviews)
  • Sea view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Single Room, Bathtub

A bathroom with a bathtub, toilet, bidet, and sink.

Single Room, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room

Desk, iron/ironing board, rollaway beds, free WiFi

Single Room

8.8 out of 10
Excellent
(13 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Bathtub

A bathroom with a bathtub, toilet, bidet, and sink.

Standard Double Room, Bathtub

8.0 out of 10
Very good
(9 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Double Room

8.0 out of 10
Very good
(7 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, rollaway beds, free WiFi

Superior Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Bathtub

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Twin Room, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room

Desk, iron/ironing board, rollaway beds, free WiFi

Twin Room

8.8 out of 10
Excellent
(9 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

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About this property

The Queens Hotel

Along with a restaurant, this hotel has a bar/lounge and concierge services. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
The Queens Hotel offers 72 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Penzance hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Queens Hotel. During your stay, you're just a quick walk from Grand Casino Amusements. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests speak favourably about the overall condition of the property and the clean guestrooms
  • 7 minutes by car from St. Michael's Mount and 15 minutes from Minack Theatre
  • Cats and dogs welcome free of charge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

The business-friendly The Queens Hotel also features multilingual staff, concierge services, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3-star Penzance hotel.

Guests are served a free full breakfast daily from 7:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (76 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1862
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 18 December and 1 February.
The property will be renovating from 18 December 2026 to 1 February 2027 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 75.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 75.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel Penzance
Queens Penzance
The Queens Hotel Hotel
The Queens Hotel Penzance
The Queens Hotel Hotel Penzance

The Queens Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 278 out of 718 reviews
Rating 8 - Good. 272 out of 718 reviews
Rating 6 - Okay. 118 out of 718 reviews
Rating 4 - Poor. 40 out of 718 reviews
Rating 2 - Terrible. 10 out of 718 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, comfortable stay.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

clive

Liked: Cleanliness, staff & service, property conditions & facilities
Large clean room Excellent shower Staff were very efficient and friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, very friendly and helpful staff, and a cooked-to-order breakfast were the stand-outs from my stay. There is good parking and the hotel is in a prime location with excellent views of the bay. This was my third stay at the Queens Hotel and I have no hesitation in booking again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
The staff were amazing & extremely helpful
Front of the hotel
My room
Breakfast
Stayed 1 night in Feb 2026
Verified

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities
room overlooks beach. a bit cramped
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
The view was amazing and the walk in shower was brilliant for my 89 year old mum
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Celestino

Liked: Cleanliness, staff & service, amenities
Clean, nice staff and great food.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great room with superb sea view. Staff were friendly and helpful. Limited breakfast facilities and choice. Awkward access and egress routes, especially for disabled or elderly , but no offer or assistance with porterage. Great central location.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Kathryn

Liked: Cleanliness, staff & service
The breakfast was lovely. Freshly cooked, and with a varied menu. The property was clean and well kept, but a little dated. First flight of stairs is accessed by a chairlift, rather than a lift. There are then stairs to negotiate on the first floor, to get to the room.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu was very good with plenty of options, however the cooked breakfast left something to be desired, one day I had poached eggs which were partially undercooked and the bacon was a bit too dry and hard. The room was great - no ocean view but clean and spacious , however water pressure slightly low compared to other hotels I have visited.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

EILEEN

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely and the staff were exceptional, so friendly and caring
Stayed 3 nights in Oct 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fairly limited breakfast menu compared to equivalent hotels and prices. The best thing fir is was the view over the sea which was spectacular during stormy weather.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
My stay at the queens hotel was simply perfect in every way I can’t fault them on anything I strongly recommend everyone to experience what I just had
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Bjarne

Liked: Cleanliness, staff & service, room comfort
Perfect location and nice atmosphere.
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

Amy

Liked: Cleanliness, staff & service
A decent but well-worn hotel, in desperate need of a refresh, but clean and accommodating, not bad for the price
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff friendly Views lovely, food great
Stayed 5 nights in Aug 2025
Verified

6/10 Okay

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and good size, downside the bed squeaked when u turned over and the head board kept hitting the wall
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly staff, good food, pleasant stay.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, good location and single rooms which you rarely get as a lone traveller so end up paying for a double. A lovely, comfortable, seaside hotel. Would definitely stay again if ever in Penzance.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, amenities
Our room was spotless and all the staff were very friendly and helpful especially Kat in the restaurant who went out of her way to make sure everything was ok
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Martyn

Liked: Staff & service, amenities
Excellent friendly staff . Hotel a bit ‘tired’ in places but no hesitation in recommending it to others and will definitely return
Stayed 3 nights in Oct 2025
Verified

8/10 Good

gavin

Liked: Cleanliness
Rooms good the only let down was the Gluten Free English Breakfast came with gluten containing itens. Alsobthe gluten free muesli ordered never turned up
Stayed 1 night in Feb 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort

Sea view room.

Enjoyed my stay and will be going again. It's good to have the restaurant operating again for evening meals so you can relax after a day out and eat in comfort.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jan-Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location with stunning views

Very large room with a stunning view. Great location between Penzance and Newlyn. Free on site parking is a big plus.
A room with a view!
Stayed 2 nights in Sep 2025