Criterion Hotel Perth

3.5 star property

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Photo gallery for Criterion Hotel Perth

Front of property
Premier Room | In-room safe, desk, iron/ironing board, bed sheets
Standard Triple Room | In-room safe, desk, iron/ironing board, bed sheets
In-room safe, desk, iron/ironing board, bed sheets
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
560 Hay Street, Perth, WA, 06000
  • Place, Hay Street Mall
    ‪1 min walk‬
  • Place, Murray Street Mall
    ‪3 min walk‬
  • Place, Elizabeth Quay
    ‪6 min walk‬
  • Airport, Perth, WA (PER)
    ‪16 min drive‬

Room options

Standard Double Room

7.4 out of 10
Good
(23 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Room

  • 25 sq m
  • Sleeps 2
  • 2 Queen Beds

Deluxe Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Renovated Double

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room

8.2 out of 10
Very good
(13 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room

7.8 out of 10
Good
(19 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Premier Room

  • Sleeps 4

Standard Renovated Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Superior Double Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Deluxe Room

  • Sleeps 3

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Triple Room

  • Sleeps 3

Quadruple Room

  • Sleeps 4

Similar properties

About this property

Criterion Hotel Perth

Hotel with a 24-hour front desk, 7-minute walk to Elizabeth Quay
Along with concierge services, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. Other amenities include a front desk safe. Limited housekeeping is available.
Criterion Hotel Perth offers 69 accommodations with a safe and a hairdryer. LCD televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the shopping around Criterion Hotel Perth. During your stay, you're just a quick walk from Elizabeth Quay. Concierge services are available.
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • 7 minutes by foot from Elizabeth Quay and a 3-minute drive from RAC Arena
As a guest of Criterion Hotel Perth, you'll find tour/ticket assistance, concierge services, and a front desk safe. The front desk is open around the clock.

This 3.5-star Perth hotel is smoke free.


Property amenities

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Criterion Hotel
Criterion Hotel Perth
Criterion Perth
Criterion Perth Hotel
Hotel Criterion
Hotel Criterion Perth
Perth Criterion Hotel
Criterion Hotel Perth Hotel
Criterion Hotel Perth Perth
Criterion Hotel Perth Hotel Perth

Criterion Hotel Perth Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 219 out of 1000 reviews
Rating 8 - Good. 357 out of 1000 reviews
Rating 6 - Okay. 254 out of 1000 reviews
Rating 4 - Poor. 97 out of 1000 reviews
Rating 2 - Terrible. 73 out of 1000 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and benefited from a balcony. Bathroom was clean and toiletries were supplied. Could do with a lick of paint to brighten it up and carpets could do with replacing, but considering the price and location was competitively priced. Staff were very helpful
Stayed 2 nights in Oct 2025

2/10 Terrible

Dylan

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
So run down and felt disgusting when we walked in. Wifi did not even reach our room and the cot we had requested wasn’t there
Stayed 1 night in Oct 2025

6/10 Okay

Neil

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Clean room in an old building. Excellent location. We felt unsafe as there were a lot of rough people wandering outside the entrance of the hotel. Hotel entrance is always locked and entry by access card.
Stayed 2 nights in Oct 2025

4/10 Poor

Kenneth

Stayed 1 night in Oct 2025

6/10 Okay

joel

Stayed 3 nights in Oct 2025

8/10 Good

Vaishali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in city.
Stayed 2 nights in Oct 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Ok. Not great.

Central location but not a great place. It is what it is. Get it cheap enough and it’s fine.
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Stayed 1 night in Oct 2025

6/10 Okay

Mark

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Close to city attractions.
Stayed 4 nights in Oct 2025

6/10 Okay

Bruce

Liked: Staff & service
Bathroom not as clean as should be.
Stayed 9 nights in Oct 2025

6/10 Okay

Barry

Disliked: Staff & service, property conditions & facilities
Well situated but charging a $250 refundable fee in addition to accommodation was unexpected. The place is very old and does not rate compared to other hotels nearby. No dining in house and no cleaning on weekends.
Stayed 5 nights in Oct 2025

2/10 Terrible

Carol

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We walked in and straight out. There was black mold on the ceiling in reception. Everything was battered. It did not look like the pictures on the advertisement. I have never been so horrified or embarrassed that I had booked this place. They did give me my deposit back straight away. I can see why they make the booking non refundable because it is nothing like what is advertised. I bet this does not appear in the ratings
Stayed 3 nights in Sep 2025

10/10 Excellent

Skye

Stayed 2 nights in Oct 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, room comfort
Criterion is in a really good position. Close to central city shops restaurants, cafe's etc. We use it as a late stay over flying interstate for work but its in a great spot. Has 24hr checkin. 11am checkout. It all works really well for us. Its a little noisy at times is all id say but overall good value accommodation.
Stayed 1 night in Sep 2025

10/10 Excellent

Louise

Stayed 1 night in Sep 2025

4/10 Poor

Wai Nicholas

Disliked: Cleanliness, amenities, property conditions & facilities
The need for a $250 bond was a surprise. It was refunded during checkout. Maintenance issues in my room: Desk top has lots of peeling paint, Skirting board has scratches, carpet is worn in places. Insufficient shelves. No writing material in room. No ironing board nor iron Room not clean on a Saturday
Stayed 3 nights in Sep 2025

8/10 Good

Adrian

Liked: Staff & service
Disliked: Room comfort

Always cheap and easy

Staff are good, the place is a bit old and run down but it’s convenient and cheap so no complaints.
Stayed 1 night in Sep 2025

6/10 Okay

Jamie

Liked: Cleanliness, staff & service
Clean but basic rooms, noisy from street noise
Stayed 2 nights in Sep 2025

6/10 Okay

Kerrie

Liked: Cleanliness, staff & service
Clean room but a bit the worst for wear. Good aircon as it was freezing and only 1 light blanket per person.
Stayed 3 nights in Sep 2025

6/10 Okay

SIBSHANKAR

Business traveller
The room not good
Stayed 1 night in Sep 2025

6/10 Okay

Geraldine

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property very old and in need of maintenance and updating. I think the pricing is a bit high. I've stayed at other hotels approx same price and rooms were much better. Basic rooms, clean linen daily which was a plus. Good location. Plenty of nearby cafes for meals.
Stayed 3 nights in Sep 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Desk was managed all night, was allowed my guests to visit, cat bus dropped me not far, no problem with having porter visit room save us x
Stayed 1 night in Aug 2025

8/10 Good

guanlin

Stayed 2 nights in Aug 2025

4/10 Poor

Vanessa

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We found the room to be cold - heater didn’t do much & we couldn’t get hold of reception to request another blanket. The staff were good & informative but wouldn’t recommend stay, mould in bathroom & paint peeling.
Stayed 1 night in Aug 2025

6/10 Okay

Eric

Liked: Cleanliness
Disliked: Property conditions & facilities
Tired and dated, the room was clean and the bed was comfortable. Very quiet and pleasant stay.
Stayed 1 night in Aug 2025