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Joondalup City Hotel

3.5 star property

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Photo gallery for Joondalup City Hotel

Lobby
Studio Suite, 2 Queen Beds | Living area | TV
Lobby sitting area
Front of property
Studio Suite, 2 Queen Beds | In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
18 Grand Boulevard, Joondalup, WA, 6027
  • Place, Joondalup Health Campus
    ‪7 min walk‬
  • Place, Lakeside Joondalup
    ‪11 min walk‬
  • Place, Arena Joondalup
    ‪12 min walk‬
  • Airport, Perth, WA (PER)
    ‪37 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free WiFi

Executive Room, 1 Queen Bed

7.6 out of 10
Good
(18 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Joondalup City Hotel

This hotel features laundry facilities, express check-out and free newspapers. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a front desk safe and multilingual staff assistance are on-site. Housekeeping is available on request.
Joondalup City Hotel offers 35 air-conditioned accommodations with a safe and coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Perth hotel provides complimentary wireless Internet access. Cable televisions are provided. Housekeeping is offered on request and change of towels can be requested.

During your stay at Joondalup City Hotel, you're just a quick walk from Joondalup Health Campus. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Within a 10-minute walk of Joondalup Health Campus and Yellagonga Regional Park
Joondalup City Hotel offers its guests multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. WiFi is free in public spaces. Joondalup City Hotel also features laundry facilities, express check-out, and a front desk safe. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Perth hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (on request) (for a fee)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open Monday - Friday (9:30 AM - 5:30 PM) and Saturday - Sunday (9:30 AM - 2:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: AUD 200.00 per day; may vary based on length of stay
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 9:30 AM - 5:30 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Joondalup City
Joondalup City Hotel
Joondalup City Hotel Hotel
Joondalup City Hotel Joondalup
Joondalup City Hotel Hotel Joondalup

Joondalup City Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 118 out of 417 reviews
Rating 8 - Good. 169 out of 417 reviews
Rating 6 - Okay. 71 out of 417 reviews
Rating 4 - Poor. 37 out of 417 reviews
Rating 2 - Terrible. 22 out of 417 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Karen

Liked: Cleanliness
Unfortunately it was inconvenient without a car to get meals easily. A shame they don’t have an operating restaurant/cafe. Very limited time staff are available to ask for help. Unhygienic to be expected to wash plates and cups in a bathroom sink. Need more room service. Basic and clean.
Stayed 5 nights in Nov 2025

10/10 Excellent

Faye

Travelled with group
Liked: Cleanliness
Yes it was very good
Stayed 1 night in Nov 2025

10/10 Excellent

Rick

Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Stayed 2 nights in Nov 2025

6/10 Okay

Angela

Stayed 3 nights in Oct 2025

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, amenities
Staff excellent room clean nice stay
Stayed 2 nights in Oct 2025

8/10 Good

Brendon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean n tidy, staff were friendly and competent!!
Stayed 1 night in Oct 2025

4/10 Poor

Levy

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room wasnt clean, the tv didnt support chromecast, shower wasnt clean. If you pay with a cash bond you have to wait until reception is open to get your money back which isnt ideal if you have places to be in the morning.
Stayed 1 night in Oct 2025

8/10 Good

Monish

Stayed 2 nights in Oct 2025

2/10 Terrible

Brian

Stayed 2 nights in Oct 2025

6/10 Okay

Jill

Travelled with partner
Secure parking was good No dining or breakfast facilities poor
Stayed 2 nights in Sep 2025

6/10 Okay

Sara

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
We chose this location as it was close to the hospital for appointments. It’s also close to public transport and shops. The room is nice, bed comfy and appliances new, but I noticed not very clean. The walls look dirty, there’s lots of dust and the shower had hair everywhere and a heap of mould.
Stayed 1 night in Sep 2025

4/10 Poor

Justin

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Apon arrival the first room was dirty and had a smell of smokers, the bed had hair in it and was like it was only made up for the people staying there last. I brought this to the attention of staff, with no help the first time. After finding the hair in the bed another after hrs staff member moved me to another room. This room although wasn't as dirty as the other room still wasnt the best. But the more i looked, the worse it did. Dusty surfaces everywhere, showers that havnt been cleaned properly in forever. It has very poor standards.
Stayed 7 nights in Aug 2025

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice quiet and close to my event and i will booking in again for my next event in Joondalup
Stayed 1 night in Aug 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service
Cafe on site closed business. Not released. Bed comfy. Shower great! Daily care of room needed.
Stayed 14 nights in Jul 2025

8/10 Good

Ethan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good room, comfy bed, great shower. Receptionist even checked us in after reception had closed
Stayed 2 nights in Aug 2025

8/10 Good

Suzanne

Liked: Staff & service
Property is older, tv not working Properly, aircon in room not heating or cooling. No plug in bathrooms, noisy extractor fan in bathrooms. Rooms/bathroom need a good clean in corners. Fridge only bar size and older/noisy.
Stayed 12 nights in Jul 2025

6/10 Okay

Matt

.
Stayed 1 night in Jul 2025

10/10 Excellent

Trent

Stayed 1 night in Jul 2025

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Maxwell

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
O daily room service for bed making and clean towels disgraceful
Stayed 3 nights in Jul 2025

6/10 Okay

A

Business traveller
Liked: Cleanliness, property conditions & facilities
High price for small room, noisy guests at all hours. Sign says “Food Wine Sleep”. None of the first two onsite and a little of the last. Staff friendly and welcoming and property clean, several restaurants, pubs and shops within easy walk
Stayed 5 nights in Jul 2025

6/10 Okay

Fee

Travelled with partner
Theres no restaurant available and a half hr checkin is rediculous from 2 pm
Stayed 1 night in Jun 2025

8/10 Good

Mark

Stayed 1 night in Jun 2025

8/10 Good

Bernardus

Liked: Cleanliness, staff & service, property conditions & facilities
It was comfortable and clean
Stayed 1 night in Jun 2025