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Altenhaus Pousada

3.5 star property

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Mini-golf
Reception
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Double Room | Minibar, desk, bed sheets
Buffet

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Restaurant

Explore the area

View in a map
Estrada Das Arcas No. 261, Itaipava, Petrópolis, RJ, 25745-122
  • Place, Piabanha River
    ‪3 min walk‬
  • Place, Mayor Paulo Rattes Municipal Park
    ‪2 min drive‬
  • Place, Itapaiva Castle
    ‪2 min drive‬
  • Airport, Rio de Janeiro (GIG-Galeão - Antonio Carlos Jobim Intl.)
    ‪89 min drive‬

Room options

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About this property

Altenhaus Pousada

This smoke-free hotel features a full-service spa, an indoor pool and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness centre and a bar/lounge.
Altenhaus Pousada offers 18 accommodations with DVD players and minibars. 32-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at Altenhaus Pousada, you're just a quick walk from Piabanha River. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Indulge with massages at the spa
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Steps from Vale do Paraíba and 7 minutes on foot from Piabanha River
  • Cats and dogs welcome for a fee (restrictions apply)
Altenhaus Pousada offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. An outdoor pool, a fitness centre, and a sauna are also featured at the business-friendly Altenhaus Pousada. Self parking is free.

This 3.5-star Petrópolis hotel is smoke free.

Guests are served a free breakfast.
Bistro Altenhaus – This bistro serves lunch and dinner.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro Altenhaus

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • DVD player
  • Indoor pool
  • Mini golf
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 100 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 115.00 per pet, per night, plus a deposit of BRL 115.00 per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: BRL 115.00 per night
  • Pet fee: BRL 115.00 per pet, per night
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 100 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Pousada Altenhaus
Pousada Altenhaus Hotel
Pousada Altenhaus Hotel Petropolis
Pousada Altenhaus Petropolis
Pousada Altenhaus Petropolis, Brazil
Altenhaus Pousada Hotel Petropolis
Altenhaus Pousada Hotel
Altenhaus Pousada Petropolis
Altenhaus Pousada Hotel
Altenhaus Pousada Petrópolis
Altenhaus Pousada Hotel Petrópolis

Altenhaus Pousada Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 51 out of 69 reviews
Rating 8 - Good. 12 out of 69 reviews
Rating 6 - Okay. 4 out of 69 reviews
Rating 4 - Poor. 1 out of 69 reviews
Rating 2 - Terrible. 1 out of 69 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pousada é incrível, fica bem próxima ao centrinho e aos principais restaurantes, mas dentro dela parece que você está no meio da mata. O café da manhã é simples mas é ótimo, tudo de excelente qualidade, além de que o hotel deixa disponivel chá, café, e alguns snacks, com destaque especial para o biscoito amanteigado com goiabada que é maravilhoso. Há um espaço ótimo da piscina, que mesmo que com frio, é delicioso para soltar o pet, aproveitar o sol e tomar um vinhozinho. Super recomendo!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa

Bem localizado ,pessoal muito atencioso !
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa pousada pet friendly, confortável, limpa e bom café da manha.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Meire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10

Maravilhoso!
Stayed 1 night in Mar 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
No geral achei boa a estadia. Pontos positivos: beleza do local, atendimento prestativo do time da cozinha, qualidade das refeições. Pontos a melhorar: atendimento do time da recepção (deveria ser mais amigável, simpático); forma de pagamento (foi cobrado parte na plataforma e a outra parte foi cobrada diretamente no hotel, na chegada - isso, além de antipatico, gera confusão aos hóspedes), o que conversa com o comentário anterior; aquecimento da piscina interna (não estava tão quente e o dia nem estava frio); quartos internos já merecem uma renovação, para melhorar o odor e algumas questões estruturais, como o sanitário meio “solto”.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Flávio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Hotel muito agradável, funcionários educados, muito próximo à praia.
Stayed 1 night in May 2022
Verified

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, great breakfast, pleasant environment.
Stayed 3 nights in Nov 2021
Verified

8/10 Good

MANOELLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adoramos

Muito boa!
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção

Gostei bastante da pousada. O espaço é ótimo, a acomodação que fiquei excelente, aceita pet,.. Obs.: Eles não aceitam parcelamento. Pode ser que façam acima de um determinado valor, por isso, caso deseja parcelar algo, entre em contato e pergunte.
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Carlos Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pousada é excelente, somente a água quente do chuveiro que deixou a desejar.
Stayed 1 night in Jun 2021
Verified

8/10 Good

Antônio Carlos

Liked: Cleanliness, staff & service, room comfort
Excelente estadia!!
Stayed 1 night in Jun 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness

Foi ok

Café da manhã ok, atendimento bom, muito bem localizada, tranquilo, porém a limpeza deixou a desejar. O banheiro estava com poeira, metais aparentavam não muito limpos. Falta manutenção no quarto e em áreas comuns. O álcool era disponibilizado em frascos pequenos em locais específicos, mas poderiam ter em mais lugares. Cobram para emprestar prato e talher para usar no quarto. Achei o serviço do bar fraco. Fiquei no chalé e pelo preço que foi, não valeu o custo benefício
Stayed 3 nights in Mar 2021
Verified

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar maravilhoso, localização ótima.
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

MARIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Excelente! Localização fantástica. Confortável e com funcionários atenciosos.
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Tayane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfeito!

Experiência incrível! Pousada linda, aconchegante, com piscina aquedida 24h, sauna, piscina descoberta, sinuca, academia, quadra de tênis e mini golf (pousada empresta os equipamentos sem custo adicional). Café da manhã top! Ficamos em um chalé de frente pra piscina, maravilhoso! Amei absolutamente tudo!
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Já fomos mais de uma vez ao Altenhaus. Gostamos demais. Sempre ficamos no chalé. É maravilhoso! Atendimento excelente. O lugar é lindíssimo! Ótimo para o descanso, sem deixar de oferecer boas opções de lazer. As ofertas de refeições a lá cart estão mais variadas e os preços são acessíveis.
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Anderson Cotias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Pousada bem localizada e bem cuidada. Os funcionários são muito atenciosos e lhe atendem em todos os detalhes. Nosso pet ficou muito a vontade na pousada (com liberdade). O cardápio do restaurante não tem muitas variadades, porém o preço é bastante convidativo e a comida é boa. Recomendo e voltaria novamente.
Stayed 3 nights in Jun 2020
Verified

10/10 Excellent

Jeferson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localização, acomodacao e atendimento. Tudo perfeito
Stayed 1 night in May 2020
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refúgio perfeito!!!

Uma das melhores pousadas em que estive. Desde a reserva, passando por toda a equipe. A presença e simpatia do dono. A localização perfeita, atenção aos detalhes, etc... Pretendo voltar muitas vezes.
Stayed 2 nights in Apr 2020
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with beautiful gardens, comfortable room, Jacuzzi in bedroom was a plus! Breakfast very good. Staff excellent and friendly.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pousada linda e de uma energia única! Pessoalmente é muito mais bonita que nas fotos do site. A piscina térmica a noite é incrível, junto ao som de uma playlist maravilhosa. Escolha um fim de semana de sol e se encante com o colorido que existe por lá. Vale a pena conhecer!!!!
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location of this property. It is very private and scenic. The views are wonderful. We did not have a car, but the Uber and taxi services were quick and convenient. Also very reasonable if you just need a quick trip into town.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

luiz carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deve melhorar

Em geral muito bom. A pousada precisa de melhor manutenção . Começando ter desgastantes nos ambientes..A gerência precisa ser efetiva quando recebe uma observação e não dá o feed Back..
Stayed 3 nights in May 2019
Verified

10/10 Excellent

ISABELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foram muito atenciosos. Bem localizado. Lugar bonito. Hotel com tudo novinho, bem conservado. Voltarei mais vezes com certeza.
Stayed 2 nights in May 2019
Verified

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

O hotel é bastante confortável, chalés lindos, limpos, piscina e gramado bem cuidado. Café da manhã e cardápio bons (nada incrivel). Aceita pets e crianças, mas direcionado aos pequenos, apenas a piscina. Para jovens há quadras também. Buscávamos descanso e teríamos tudo para ter tido uma estadia maravilhosa, porém fomos num domingo e saímos numa terça feira, onde o hotel se encontrava em manutenção. Grama sendo cortada, o que levantava poeira e trazia ruído. A piscina térmica fechada para pintura, onde havia uma lixadeira fazendo barulho, o que incomodava o descanso dos hóspedes. Questionado sobre o desconforto, o staff foi bastante gentil, mas alegou que esses dias são para manutenção da pousada. Então, vai uma recomendação para o hóspede: consulte a pousada, caso vc queira se hospedar no início da semana, se esses fatos possam fazer procurar por outro estabelecimento. Se voltaria e recomendaria? Sim, depois da consulta acima.
Stayed 2 nights in Dec 2018