See all properties

Pousada Palácio de Cristal

3.0 star property

Choose dates to view prices

Photo gallery for Pousada Palácio de Cristal

Exterior detail
Exterior
Breakfast buffet
Garden
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Av. Presidente Kennedy, 109, Petrópolis, RJ, 25680-030
  • Place, Crystal Palace
    ‪3 min walk‬
  • Place, Bohemia Brewery
    ‪5 min walk‬
  • Place, Imperial Museum
    ‪15 min walk‬
  • Airport, Rio de Janeiro (GIG-Galeão - Antonio Carlos Jobim Intl.)
    ‪51 min drive‬

Room options

View all photos for Standard Room

Minibar, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Minibar, free WiFi, bed sheets

Superior Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Double Beds and 1 Large Single Bed

Similar properties

Exterior

ibis budget Petropolis

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.6 out of 5, Good, 498 reviews
The price is CHF 24
includes taxes & fees
6 Oct - 7 Oct
ibis budget Petropolis

About this property

Pousada Palácio de Cristal

Pousada with a 24-hour front desk, steps from Crystal Palace
A 24-hour front desk, a garden and free Wi-Fi in public areas are available at this smoke-free pousada.
Pousada Palácio de Cristal offers 27 accommodations with minibars and free toiletries. LED televisions come with cable channels.

Bathrooms include a shower. This Petrópolis pousada provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Pousada Palácio de Cristal, you're just a quick walk from Crystal Palace. Features include free WiFi in public areas.
  • Free WiFi
  • Steps from Crystal Palace and Vale do Paraíba
Pousada Palácio de Cristal offers its guests a garden. Public spaces have free WiFi.

This 3-star Petrópolis pousada is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Minibar

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

Palacio De Cristal Brazil
Pousada Palácio de Cristal Petrópolis
Pousada Palácio de Cristal Pousada (Brazil)
Pousada Palácio de Cristal Pousada (Brazil) Petrópolis

Pousada Palácio de Cristal Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Eliane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Algumas coisas não agradaram: Funcionários falando muito palavrão, fizeram um estacionamento de motos que rangiam motor às altas horas no jardim, administradores fizeram uma festa na área de hóspedes constrangendo-nos de ficarmos na sala e também causando barulho e correria de criancinhas à noite no corredor dos quartos. Porém tivemos coisas boas: o café da manhã é bem bom, é bem limpo, boas funcionárias pela manhã... inclusive, os que gritam palavrão não deixam de ser gentis.
Stayed 2 nights in Jun 2024

8/10 Good

Sabrina

Liked: Staff & service, property conditions & facilities
Proximo ao centro nao precisa do carro para se locomover . O cafe da manhã deixa a desejar um.pouco.
Stayed 1 night in Jun 2024

6/10 Okay

Alessandra

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
A localização da pousada é excelente!
Stayed 1 night in Jun 2024

10/10 Excellent

Felipe

Stayed 1 night in Jul 2023

6/10 Okay

Caroline

Liked: Cleanliness, staff & service

Regular.

O quarto é extremamente escuro, a cortina não tem blackout para o sol da manhã. Não disponibiliza kit completo de uso para banheiro, somente sabonete. O papel de parede do meu quarto estava soltando, a lixeira do banheiro é sem tampa, causando mau cheiro. Cama bastante confortável e funcionários educados e atenciosos. A localização é o ponto alto da pousada.
Stayed 2 nights in Jun 2023

8/10 Good

lislie m

Stayed 1 night in Jun 2023

4/10 Poor

JESSICA

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Não voltaria

Reservei 03 quartos, e um dos quartos estava em condições pessimas, cheiro de mofo muito forte, cama quebrada, localizado perto da escada então era muito barulhento, de modo geral as roupas de cama não estavam cheirosa e tinha poeira nos moveis. Quando fiz a reclamação do quarto o funcionario ofereceu outro mas o cheiro de mofo estava muito forte.
Stayed 1 night in Jun 2023

10/10 Excellent

Lucas

Stayed 2 nights in Jun 2023

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Gostei bastante, só alguns funcionários que deixaram a desejar e a falta de organização no café.
Stayed 1 night in May 2023

8/10 Good

Morgana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Já me hospedei outras vezs na Pousada Palácio de Cristal, por isso posso dizer que já foi melhor. Chuveiro fraco, água morna, café da manhã fraco.
Stayed 2 nights in May 2023

2/10 Terrible

Marcelo Leandro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decepção!!

Decepção total. Hotel não serve café da manhã, apesar de constar o serviço no site Hotéis.com. O quarto com poeira e teia de aranha, a cama de casal é a junção de duas camas de solteiro, que proporcionou total desconforto na hora de dormir 2 pessoas, não dispõe de estacionamento, shampoo, condicionador, iluminação ruim, não tem cortina nem água quente no chuveiro. Pior hotel que já me hospedei, experiência que deixou a desejar, ainda mais pelo valor pago pela diária! Não recomendo. Zero conforto!
Stayed 1 night in Aug 2020

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bela casa

Quarto bem pequeno, porém aconchegante. Chuveiro do quarto meio entupido, com o jato todo torto. Bom ar split. Café da manhã razoável. Portão de entrada você tem que abrir por conta própria. Muito bem localizada em um imóvel muito bonito
Stayed 1 night in Jan 2020

10/10 Excellent

Carlos R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aprazível!!

Muito bem localizado, prédio bem conservado, estadia muito confortável.
Stayed 1 night in Dec 2019

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019