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Sheraton Philadelphia Downtown

4.0 star property
VIP Access

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Photo gallery for Sheraton Philadelphia Downtown

Junior Suite, 1 Bedroom, Non Smoking (King Bed) | Living room | 42-inch flat-screen TV with cable channels, TV, pay films
1 bedroom, premium bedding, pillow-top beds, desk
1 bedroom, premium bedding, pillow-top beds, desk
Exterior
42-inch flat-screen TV with cable channels, TV, pay films

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
201 North 17th Street, Philadelphia, PA, 19103
  • Reading Terminal Market
    ‪11 min walk‬
  • Philadelphia Museum of Art
    ‪1 min drive‬
  • Liberty Bell Center
    ‪2 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(50 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking (2 Double Beds)

Junior Suite, 1 Bedroom, Non Smoking (2 Double Beds) | 1 bedroom, premium bedding, pillow-top beds, desk

Junior Suite, 1 Bedroom, Non Smoking (2 Double Beds)

  • 37 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, pillow-top beds, desk

Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking (King Bed)

Junior Suite, 1 Bedroom, Non Smoking (King Bed) | 1 bedroom, premium bedding, pillow-top beds, desk

Junior Suite, 1 Bedroom, Non Smoking (King Bed)

  • 37 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Room, 1 Queen Bed, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, desk

Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, pillow-top beds, desk

Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Sheraton Philadelphia Downtown

Hotel with a restaurant, a quick walk to Ben Franklin National Memorial
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and a business centre. Change of towels is available on request
Sheraton Philadelphia Downtown offers 756 accommodations with complimentary bottles of water and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, hypo-allergenic bedding and change of towels can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Philadelphia Downtown. During your stay, you're just a quick walk from Benjamin Franklin Parkway. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Within a 15-minute walk of Ben Franklin National Memorial and Reading Terminal Market
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 22 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 69130 square feet (6422 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Philadelphia Downtown. Parking is available for a fee. A complete renovation of Sheraton Philadelphia Downtown was completed in May 2020.

This Philadelphia hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
Terrace Cafe – This restaurant serves breakfast and lunch. A children's menu is available.
Local – This restaurant serves breakfast, lunch and dinner. Reservations are required. Open daily.
Lobby Lounge & Restaurant – This restaurant serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (USD 39 per day; includes in/out privileges)
  • Covered valet parking on site (USD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge & Restaurant
  • Local
  • Terrace Cafe

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 22 meeting rooms
  • 69,130 square feet of conference space
  • Business centre

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 26 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - May 2020
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20.95 per person
  • Covered self-parking fee: USD 39.00 per day (in/out privileges)
  • Valet parking fee: USD 60.00 per day (in/out privileges)
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 511019

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

201 Hotel
201
Sheraton Philadelphia Downtown Hotel
Philadelphia 201
Philadelphia 201 Hotel
Sheraton Philadelphia Downtown Hotel
Sheraton Philadelphia Downtown Philadelphia
Sheraton Philadelphia Downtown Hotel Philadelphia

Sheraton Philadelphia Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 563 out of 1019 reviews
Rating 8 - Good. 223 out of 1019 reviews
Rating 6 - Okay. 124 out of 1019 reviews
Rating 4 - Poor. 48 out of 1019 reviews
Rating 2 - Terrible. 61 out of 1019 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Tarek

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service
I stayed at the Sheraton Philadelphia Downtown recently, and unfortunately, my experience was quite disappointing. On the first night, I returned to my room around 7:30 PM only to find it had not been cleaned. I called the front desk three times (at 7:30, 8:00, and 8:30 PM) with no resolution. I eventually had to go downstairs in person, only to be told that housekeeping had already left for the day. While housekeeping did show up for the rest of my stay, the quality left much to be desired. The bed was made, but there was still litter and empty cups left on the floor — not what I would expect from a hotel of this caliber. Overall, the service felt inattentive, and the lack of follow-through left a poor impression. I hope the management takes this feedback seriously, as this hotel has potential but needs improvement in both service responsiveness and room cleanliness.
Stayed 4 nights in May 2025

10/10 Excellent

Jovita

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect location for the purpose of my visit to Philadelphia.
Stayed 4 nights in May 2025

10/10 Excellent

Qing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and very roomy for stay
Stayed 4 nights in May 2025

10/10 Excellent

Martijn

Stayed 1 night in May 2025

6/10 Okay

Rintu

Stayed 5 nights in May 2025

10/10 Excellent

Rubens

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Miki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Alex, Houston

Stayed 1 night in May 2025

6/10 Okay

Alex, Houston

Travelled with family
Good location. Mediocre service (forgot to supply enough towels after request was made at front desk, since no one would answer phone) Very used, saggy and hard mattress.
Stayed 2 nights in May 2025

8/10 Good

Carol

Travelled with family and small children
Liked: Amenities
Everyone was so accommodating. Service was swift and I absolutely loved the text to valet to get ur car.
Stayed 3 nights in May 2025

10/10 Excellent

Anwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in May 2025

2/10 Terrible

Yen ju

Stayed 3 nights in May 2025

8/10 Good

nathaniel

Stayed 1 night in May 2025

8/10 Good

Gavvin Gregory

Stayed 2 nights in May 2025

10/10 Excellent

Terrell

Stayed 2 nights in May 2025

10/10 Excellent

Terrence

Stayed 1 night in May 2025

10/10 Excellent

Laya, West Palm Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk ladies were very helpful!
Stayed 1 night in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

I booked the Sheraton last minute after a terrible check-in experience at another hotel. The staff was so nice and accommodating, especially after telling them of my recent experience.
Stayed 2 nights in May 2025

10/10 Excellent

Jeffrey

Stayed 1 night in May 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location
Stayed 1 night in May 2025

10/10 Excellent

Pamela, Middletown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the stay. Happened to be windy & chilly while there
Stayed 3 nights in Apr 2025

10/10 Excellent

Victoria Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
Great place with a great location
Stayed 3 nights in Apr 2025

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Maria Rochelle

Stayed 2 nights in Apr 2025

6/10 Okay

Sam

Liked: Cleanliness, property conditions & facilities
All good
Stayed 1 night in Apr 2025