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The Ritz-Carlton, Philadelphia

5.0 star property

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Photo gallery for The Ritz-Carlton, Philadelphia

Exterior
View from property
Lobby
Meeting facility
Children’s activities

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Breakfast available
  • Room service
  • Spa

Explore the area

View in a map
Ten Avenue of the Arts, Philadelphia, PA, 19102
  • Reading Terminal Market
    ‪6 min walk‬
  • Pennsylvania Convention Center
    ‪8 min walk‬
  • Rittenhouse Square
    ‪8 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪15 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Non Smoking

Lounge

Club Room, 1 King Bed, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, Frette Italian sheets, premium bedding, down duvets

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Executive Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Superior Room, 1 King Bed, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Superior Room, 2 Double Beds, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Deluxe Room, 1 Double Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking | 1 bedroom, Frette Italian sheets, premium bedding, down duvets

Junior Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Luxury Suite, 1 Bedroom, Non Smoking

  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, Frette Italian sheets, premium bedding, down duvets

Standard Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Standard Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Executive Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Standard Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Club Suite, 1 Bedroom, Non Smoking

  • 76 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | 1 bedroom, Frette Italian sheets, premium bedding, down duvets

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Standard Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Superior Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

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View from property

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  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, 1,006 reviews
The price is CHF 248
includes taxes & fees
7 Sept - 8 Sept
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About this property

The Ritz-Carlton, Philadelphia

Luxury hotel with full-service spa and 24-hour fitness centre
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a conference centre and valet parking. Housekeeping is available on request.
The Ritz-Carlton, Philadelphia offers 301 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. 49-inch flat-screen televisions come with pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Richel D’Ambria Spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Ritz-Carlton, Philadelphia. During your stay, you're just a quick walk from Reading Terminal Market. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free Wi-Fi in some public areas
  • Enjoy Latin American cuisine while dining at Aqimreo
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Treat yourself to hot stone massages or facials at Richel D’Ambria Spa
  • Services include babysitting, free supervised childcare and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Pennsylvania Convention Center and Rittenhouse Square
  • Dogs welcome for a fee (restrictions apply)
The Ritz-Carlton, Philadelphia offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, tour/ticket assistance, and a garden are also featured at the luxury The Ritz-Carlton, Philadelphia. Parking is available for a fee.

This 5-star Philadelphia hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 8:00 AM to noon.
Aqimreo – This restaurant specialises in Latin American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 70 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; USD 4 to 35 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Aqimreo

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in bathtub (83 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 30 lb per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4.00 to 35.00 per person
  • Fee for in-room wireless Internet: USD 12.00 per day (rates may vary)
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 314863

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Philadelphia Ritz-Carlton
Ritz-Carlton Hotel Philadelphia
Ritz-Carlton Philadelphia
Ritz-Carlton Philadelphia Hotel
The Ritz Carlton, Philadelphia
The Ritz-Carlton, Philadelphia Hotel
The Ritz-Carlton, Philadelphia Philadelphia
The Ritz-Carlton, Philadelphia Hotel Philadelphia

The Ritz-Carlton, Philadelphia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 599 out of 1001 reviews
Rating 8 - Good. 185 out of 1001 reviews
Rating 6 - Okay. 107 out of 1001 reviews
Rating 4 - Poor. 63 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Pamela

Disliked: Property conditions & facilities
I
Stayed 1 night in May 2025

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property were amazing
Stayed 2 nights in May 2025

10/10 Excellent

Helen

Liked: Amenities
Very comfortable with excellent service
Stayed 2 nights in May 2025

4/10 Poor

Teresa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never heard the word ‘no’ as many times as I heard it at this property…No, sorry we can’t do that…No, you’ll have to ask someone else for that…No, we don’t offer that…No,no,no. The only ‘no’ I will remember is the “No, I will never stay at this property again”. As a frequent Ritz Carlton customer, I can say that I was highly disappointed with the service at almost every touch point— from the front desk to the concierge to the restaurant. So happy it was just a one night stay!
Stayed 1 night in May 2025

8/10 Good

Jesse

Stayed 1 night in May 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by the whole team!
Stayed 3 nights in May 2025

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were polite and accommodating. We enjoyed breakfast at their restaurant. The room was clean and spacious with a great view of downtown. The bed was very comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Hyun J

I don't know why you call it Ritz-Carlto. It doesn't meet the standard. It should be just three or four star hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Superior in every way
Stayed 1 night in May 2025

8/10 Good

Neomi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was as you would expect the Ritz Carlton to be.
Stayed 1 night in Apr 2025

8/10 Good

Michael, West Palm Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a large hotel in a very busy area, great for walking to restaurants, it had a nepresso machine in room but no pods housekeeping should know how to restock for next guest
Stayed 1 night in Apr 2025

10/10 Excellent

mady

Stayed 2 nights in Apr 2025

10/10 Excellent

Jobran

Business traveller, Travelled with group
Liked: Cleanliness, amenities
5 star
Stayed 3 nights in Apr 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, room comfort

Nice Stay but Plain Room

Overall, the stay was great! Everyone was very nice and accommodating. The bar and lobby area were amazing. Location everything! The views from my corner king room were stunning and made everything worth it… I was a little disappointed with the dated and plain condition of the room itself. It was my first time staying at a Ritz and I guess maybe I was expecting the best room ever.
Stayed 1 night in Apr 2025

4/10 Poor

Karl

Travelled with partner
My girlfriend and I were in town and stayed at The Ritz Carlton Philadelphia. The property looked elegant and inviting on their Instagram page as well as on the internet which was the main reason I picked The Ritz Carlton instead of The Four Seasons at Comcast Center, however it didn’t seem to be that way when I arrived at the property. My other main concern was that one African American front desk associate who was not so pleasant and had a negative attitude during check in. I asked the lady a few significant questions and she seemed disinterested in giving assistance. Both Men’s and Women’s bathroom (according to my girlfriend) in the lobby were also not maintained and in disrepair. I am a big fan of The Ritz Carlton and the service it offers since I’ve been to a few in the country, but the one in Philadelphia needs to uphold the prestige and the top tier service that I believe the brand still stands for.
Stayed 3 nights in Apr 2025

4/10 Poor

Alissa

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service in a beautiful facility
Stayed 1 night in Apr 2025

8/10 Good

Alfred

Stayed 2 nights in Apr 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dated and dirty. There was hair in the bed and bathroom. It was definitely not worth the price paid. I am very unsatisfied and disappointed.
Stayed 3 nights in Mar 2025

8/10 Good

Mikhail

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Dustin

Stayed 1 night in Mar 2025