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Willow Grove Inn

3.0 star property

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Photo gallery for Willow Grove Inn

Free daily buffet breakfast
Exterior
Exterior
Exterior
Premium bedding, desk, iron/ironing board, free cots/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
3900 Commerce Avenue, Willow Grove, PA, 19090
  • Place, Power Line Trail Horsham Trailhead
    ‪4 min drive‬
  • Place, Sesame Place
    ‪19 min drive‬
  • Place, Philadelphia Museum of Art
    ‪31 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪45 min drive‬

Room options

View all photos for Suite, 2 Double Beds

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, Multiple Beds

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 2 Double Beds, Accessible Bathtub, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds, Accessible Bathtub, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Roll-in Shower (Roll-In Shower)

Suite, Multiple Beds, Roll-in Shower (Roll-In Shower) | Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Roll-in Shower (Roll-In Shower)

  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 2 Double Beds, Hearing Accessible, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds, Hearing Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible Bathtub

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds, Accessible Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Double Beds

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About this property

Willow Grove Inn

Along with a fitness centre, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free buffet breakfast and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities. Housekeeping is available on request.
Willow Grove Inn offers 79 accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature premium bedding. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Willow Grove hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Willow Grove Inn gets good marks from our customers. During your stay, you'll be close to Willow Grove Park Mall. Free self-parking, a gym and a snack bar/deli are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and 2 meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Speed Raceway and 6 minutes from Wings of Freedom Aviation Museum
There's a snack bar/deli on site. Free breakfast is served daily. Event space at this hotel measures 1500 square feet (139 square metres) and includes conference space. The business-friendly Willow Grove Inn also features a fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This 3-star Willow Grove hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,500 square feet of conference space
  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Double sofa bed
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Willow Grove Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 465 out of 1001 reviews
Rating 8 - Good. 218 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 92 out of 1001 reviews
Rating 2 - Terrible. 104 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Christopher, Boca Raton

Disliked: Amenities
It’s a room and comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Gerry

Stayed 1 night in Dec 2025

4/10 Poor

Heather

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was dirty. Def not cleaned in-between guests. Bug and hair in the toilet. Glucose meter stick on bed. Half the amenities were out of order. I'm in Philly often and will never stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Was worried at arrival room not available but housekeeping pulled it off and the room, although a bit dated, was clean and spacious. I was able to use my laptop and get a little work done at the desk!! Good job.
Stayed 2 nights in Nov 2025

2/10 Terrible

Khyim, Warren

Stayed 3 nights in Nov 2025

6/10 Okay

Mack

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Very courteous staff Room not ready when we arrived at 6 pm Elevator buttons not working properly “suite “ is an exaggeration- no separate sleeping area Tv not working properly Breakfast barely tolerable- cold eggs, juice dispenser not working, old fresh fruit Very courteous staff
Stayed 4 nights in Nov 2025

10/10 Excellent

THOMAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was better than we thought it might be. Bigger than others at this price. Good room coffee. And an above average breakfast that included multi-grain and cinnamon bagels, and whole wheat toast. Great value overall.
Stayed 3 nights in Nov 2025

8/10 Good

Karen

Stayed 1 night in Nov 2025

2/10 Terrible

Jacqueline

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I reserved a handicap accessible room, didn’t receive one. When I went to the front desk to complain I was told there were no other rooms available. I had to get help getting off the toilet and couldn’t shower. There was no soap in the bathroom either.
Stayed 1 night in Nov 2025

2/10 Terrible

Med Amine

Stayed 1 night in Nov 2025

10/10 Excellent

Kevin, Phila

Stayed 1 night in Nov 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
room amenities and the cleanness of the room
Stayed 5 nights in Nov 2025

8/10 Good

Suzette

Liked: Cleanliness, staff & service, amenities
Decent stay
Stayed 1 night in Nov 2025

10/10 Excellent

Vernon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and orderly. The staff was curious and very polite..
Stayed 1 night in Nov 2025

6/10 Okay

Gennelle

Travelled with family and small children
Liked: Staff & service
the staples sign with the name of the hotel was a turn off
Stayed 1 night in Oct 2025

2/10 Terrible

Lakeisha

Business traveller
Disliked: Cleanliness, property conditions & facilities
The hotel was old, musty, and something I would never stay in again.
Stayed 13 nights in Apr 2025

8/10 Good

Corliss

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean
Stayed 1 night in Oct 2025

4/10 Poor

Zachariah

Stayed 3 nights in Oct 2025

4/10 Poor

Sheryl

Travelled with family
Disliked: Staff & service, amenities
The service and the state of the room were lacking. This hotel used to be SpringHill Suites by Marriott. It was one of our favorite hotels. When we checked in, I was told that I would not have my own key to the room because the key machine was broken. The desk staff walked me to my room to unlock the door. He walked more than a half hallway ahead of me. I asked how is this safe for me and my children. I asked what am I supposed to do when I return to my car to get my children and luggage...I was expected to leave my door open. This was not going to work. I went back to the front desk, and the gentleman reluctantly gave me keys. There was a shredded window sheer that only covered 1/4 of the window. The bed didn't have a top sheet. There wasn't enough bathroom linens. There was no hand soap or shower gel. There were 2 containers of shampoo and 1 of conditioner. The TV remote didn't work. We couldn't find a phone in the room. When we checked out, we found the phone down on the floor between the nightstand and bed. We had to call for assistance for what we needed. Instead of sending someone with our items, or even politely requesting someone to come to the front desk, we were told, rather gruffly, to come down and get it ourselves. No asking - telling, nearly demanding. We paid a premium rate for this.
Stayed 1 night in Oct 2025

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Brooke

Stayed 6 nights in Jun 2025

6/10 Okay

Jerold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
B
Stayed 2 nights in Jul 2025

6/10 Okay

Ruth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Some areas of the bedroom needed renovation. The painting on the wall was chipping.
Stayed 1 night in Jul 2025