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Ban Ban Hotel

3.5 star property

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Photo gallery for Ban Ban Hotel

2 outdoor pools, open 6:00 AM to 9:00 PM, pool umbrellas, pool loungers
Reception
Bar (on property)
Front of property
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pool
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Phnom Penh Hanoi Friendship Blvd (1019), 322, Phnom Penh, Phnom Penh, 12101
  • AEON Mall Sen Sok City
    ‪4 min drive‬
  • Central Market
    ‪9 min drive‬
  • Riverside
    ‪9 min drive‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪19 min drive‬

Room options

View all photos for City View Twin Suite

City View Twin Suite | Minibar, in-room safe, desk, soundproofing

City View Twin Suite

  • 7 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for City View Twin Room

Minibar, in-room safe, desk, soundproofing

City View Twin Room

  • 3 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King City View

City view

Deluxe King City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for No View Double Room

No View Double Room | Minibar, in-room safe, desk, soundproofing

No View Double Room

  • 3 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for City View Double Room

City View Double Room | Minibar, in-room safe, desk, soundproofing

City View Double Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin City View

Minibar, in-room safe, desk, soundproofing

Deluxe Twin City View

  • 4 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for City View Family Suite

Minibar, in-room safe, desk, soundproofing

City View Family Suite

  • 7 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

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About this property

Ban Ban Hotel

Hotel in Phnom Penh with 4 restaurants and 2 outdoor pools
Along with 4 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Change of towels is available on request
Ban Ban Hotel offers 140 air-conditioned accommodations with minibars and a safe. 32-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.
The on-site spa has 21 treatment rooms, including rooms for couples. Services include massages. The spa is open daily.
During your stay at Ban Ban Hotel, you'll be close to Central Market. Enjoy features like free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi
  • Free valet parking
  • Drinking and dining options include 4 restaurants, a coffee shop and a bar/lounge
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages at the spa
  • Services include a lifeguard on-site, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 9 minutes by car from Central Market and 9 minutes from Riverside
  • Airport pick-up shuttle service available for a fee
Ban Ban Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 1658 square feet (154 square metres) and includes conference space. A children's pool, tour/ticket assistance, and concierge services are also featured at the business-friendly Ban Ban Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free valet parking is available.

Smoking is allowed in designated areas at this 3.5-star Phnom Penh hotel.

Chinese & Khmer Restauran – This restaurant serves breakfast, lunch and dinner.
Restaurant Breakfast – This buffet restaurant only serves breakfast. Open daily.
Ban Ban Coffee – On-site coffee shop. Open daily.
Pub & Western Restaurant – This restaurant only serves dinner. Happy hour is offered. Open daily.
Ban Ban Sky Bar – On-site restaurant. Happy hour is offered. Open daily.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured valet parking on site

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Ban Ban Coffee
  • Ban Ban Sky Bar
  • Chinese & Khmer Restauran
  • Pub & Western Restaurant
  • Restaurant Breakfast

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,658 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 21 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 6 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ban Ban Hotel

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15.00 per vehicle (maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Ban Ban Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 16 reviews
Rating 8 - Good. 5 out of 16 reviews
Rating 6 - Okay. 3 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Travelled with family
Liked: Staff & service, property conditions & facilities
One night stay. Worked perfectly
Stayed 1 night in Apr 2025

10/10 Excellent

Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Jason

Stayed 1 night in Jun 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff service and breakfast.
Stayed 3 nights in Mar 2024

6/10 Okay

Ashlee

Stayed 2 nights in Jan 2024

8/10 Good

Stapana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clearness and excellent customer service
Stayed 1 night in Dec 2023

8/10 Good

Stapana

Stayed 2 nights in Dec 2023

10/10 Excellent

JOHN C L TEO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Good
Stayed 1 night in Dec 2023

8/10 Good

Stapana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness of the bed sheets and the room. Good size room. Good security systems. Areas can be improved . Staffs knowledge of the international booking system . Available of the food services after normal hours. It is important for guests coming from different time zones. . The shower floor is slippery. Should have a shower pad. . No tower hangers inside the shower room.
Stayed 2 nights in Nov 2023

6/10 Okay

Daniel-Philippe, Oakland

Liked: Cleanliness
Disliked: Staff & service
The as states 5 * but not to International Hotel standards. Perhaps for Cambodia. The safe was not secure nor operational; staff spoke very little English; my room was cleaned day 4 of my 5 nite stay. Do not recommend and will not stay there on my return. 30 min Tuk Tuk minimum from cultural and tourist attraction

10/10 Excellent

jung moon

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Inc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

SUNGHO

Business traveller
Liked: Room comfort
Disliked: Cleanliness

위치는 조용하고 전체적으로 중간정도의

전체적으로는 좋은 편이다. 직원들은 서로 안되는 영어지만, 최선을 다한다. 라운지바는 너무 좋다. 동양인이 압도적으로 많다. 위치는 조금 불편하다. 청소는 열심히 한다. 그러나 구석구석 제대로 알려준 사람이 없는 듯 하다. 조식은 매일 거의 같다. 캄보디아 호텔들 공통사항처럼 배수는 엉망이다. 와이파이 약하다. 가끔 정전된다. 바퀴벌레 나온다. 방음은 중간이다. 가족, 연인여행보다 출장이 좋다. 정말 연인과 함께 간다면 다시 한 번 고려해 보길 권장한다.
침대위 머리쪽 틈
Stayed 7 nights in Apr 2023

10/10 Excellent

Inhyung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

8/10 Good

Chul

Stayed 2 nights in Nov 2022

10/10 Excellent

lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022