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Ocotillo Apartments & Hotel

2.0 star property

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Photo gallery for Ocotillo Apartments & Hotel

Front of property
Lobby
Reception
Basic Double Room | Desk, laptop workspace, free WiFi, bed sheets
Outdoor pool

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
1711 W Bell Road, Phoenix, AZ, 85023
  • Place, University of Phoenix-Northwest Learning Center
    ‪3 min drive‬
  • Place, Cave Creek Golf Course
    ‪3 min drive‬
  • Place, Phoenix Convention Center
    ‪17 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪23 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Desk, laptop workspace, free WiFi, bed sheets

Basic Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed | Desk, laptop workspace, free WiFi, bed sheets

Basic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Ocotillo Apartments & Hotel

Suburban hotel in Phoenix with free parking
Along with an outdoor pool, this smoke-free hotel has a business centre and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and gift shops/newsstands are on-site. Housekeeping is available on request.
Ocotillo Apartments & Hotel offers 154 air-conditioned accommodations, which are accessible via exterior corridors and feature free toiletries. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower. This Phoenix hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Ocotillo Apartments & Hotel, you'll be close to Cave Creek Golf Course. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, conference space and a gift shop
  • 15 minutes by car from Grand Canyon University and 8 minutes from Happy Valley Towne Centre
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. You'll find a business centre on site. An outdoor pool, gift shops/newsstands, and express check-out are also featured at the business-friendly Ocotillo Apartments & Hotel. Self parking is free. You'll have access to the health club at a partner property.

This Phoenix hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet (varies based on length of stay), plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 5:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Victory Inn Phoenix North
Victory Phoenix North
a Victory Inn & Suites Phoenix North Hotel Phoenix
a Victory Inn And Suites Phoenix North
Victory Inn
Ocotillo Apartments &
Ocotillo Apartments & Hotel Hotel
A Victory Inn Suites Phoenix North
Ocotillo Apartments & Hotel Phoenix
Ocotillo Apartments & Hotel Hotel Phoenix

Ocotillo Apartments & Hotel Reviews

Reviews

5.2
Rating 10 - Excellent. 212 out of 1011 reviews
Rating 8 - Good. 135 out of 1011 reviews
Rating 6 - Okay. 122 out of 1011 reviews
Rating 4 - Poor. 113 out of 1011 reviews
Rating 2 - Terrible. 429 out of 1011 reviews

5.2/10

Cleanliness

5.8/10

Staff & service

5.4/10

Amenities

4.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Isabel

Travelled with family
Liked: Cleanliness, room comfort
Pet friendly but was not happy about check in i booked well i was at work after 5pm for the same day my fault didnt realize it said the office closed at 5pm when my family and I got there after i got out of work at 12am the security clearly said that if i booked after 5 they dont leave keys and we exactly. We're out a day and we already had prepaid. The front office girl didn't want to fix it because she said it was our fault. Whatever checked in and my checkout was supposed to be for Friday on Thursday. They were calling me telling me my stuff was still in the room. Well, yeah, because I had paid until Friday morning. So they messed up on their unorganized.The property itself is not bad.I mean there is a lot of shady people but it's not horribly crazy just felt like i was charged more then i actually stayed and the rooms all show and say kitchen but they do not have kitchen smh
Stayed 8 nights in Sep 2025

10/10 Excellent

Clayton

Stayed 7 nights in Sep 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Al-Juwar

Stayed 1 night in Sep 2025

8/10 Good

Patrick

Stayed 2 nights in Sep 2025

8/10 Good

Angela, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

PHERSON

Liked: Cleanliness, staff & service, property conditions & facilities
It's perfect for the area
Stayed 1 night in Sep 2025

8/10 Good

Vegaly

Stayed 3 nights in Sep 2025

4/10 Poor

Amanda

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The rooms were nice,clean and the areas was pretty love the nature vibe it was giving. But the few things I had an issue with was early check in fee was 20$ for each room. We weren’t told that when we called the hotel but found out right when we got there. Plus a 50$ deposit which was understandable but the early check in fee is just ridiculous honestly
Stayed 1 night in Sep 2025

8/10 Good

Vegaly

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tory

Stayed 1 night in Aug 2025

10/10 Excellent

Jenny

Stayed 1 night in Aug 2025

8/10 Good

Mercede

Stayed 8 nights in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

2/10 Terrible

Shane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Tiffany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Worst experience ever

Well where do i start first theres a 50 dollar deposit thats not mentioned anywhere and becareful they take money away from that for killing a bug was on their bed when we arrived i was charged for the blood from the bug. I mean really and now im covered in red bites also. Only one trash can in the whole room and the shower was turning into a bath without my doing .oh and the slamming doors all day long from next door .
When i arrived i took pictures of the bugs
Broken toilet paper
I was charged for the blood that came from their bug that I killed .
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick

Hear
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

great price but....

owner was not there during my check in or check out which resulted in a lot of waiting because nobody else seems to work there if they leave the property. place was clean enough. other tenants were too loud and making too much noise. did not enjoy my stay. ended up leaving early.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marquitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 😍
Stayed 2 nights in Aug 2025

2/10 Terrible

James

Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hideaway.
Stayed 1 night in Aug 2025

6/10 Okay

Nora

Liked: Cleanliness
Todo muy bien
Stayed 2 nights in Jul 2025

2/10 Terrible

Wesley

Disliked: Staff & service, amenities, property conditions & facilities
I wouldnt mind if i brought u something
Stayed 2 nights in Aug 2025

10/10 Excellent

Tj

Stayed 1 night in Jul 2025