AC Hotel by Marriott Phoenix Downtown

3.0 star property

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Photo gallery for AC Hotel by Marriott Phoenix Downtown

Exterior
Meeting facility
Bar (on property)
Exterior
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
414 NORTH 5TH STREET, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Chase Field
    ‪10 min walk‬
  • Place, Mortgage Matchup Center
    ‪10 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(48 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(71 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

AC Hotel by Marriott Phoenix Downtown

Hotel with a restaurant, near Chase Field
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, conference space and dry cleaning. Housekeeping is available on request.
AC Hotel by Marriott Phoenix Downtown offers 199 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at AC Hotel by Marriott Phoenix Downtown. During your stay, you're just a quick walk from Arizona State University - Downtown Phoenix. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include 4 meeting rooms, conference space and a car charging station
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Phoenix Convention Center and Chase Field
There's a restaurant on site. You can enjoy a drink at the bar/lounge. 4 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Event space at this hotel measures 3207 square feet (298 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a garden are also featured at the business-friendly AC Hotel by Marriott Phoenix Downtown. Parking is available for a fee.

This 3-star Phoenix hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
AC Kitchen – This restaurant only serves breakfast.
AC Lounge – This bar only serves dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 34 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Dining table
  • In-room cot

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 3,207 square feet of conference space
  • 4 meeting rooms
  • Coworking space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (92 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (82 centimetre wide)

More

  • 13 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Marriott Bonvoy mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Covered self-parking fee: USD 34 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Marriott Bonvoy mobile app before check-in.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac By Marriott Phoenix Phoenix
AC Hotel by Marriott Phoenix Downtown Hotel
AC Hotel by Marriott Phoenix Downtown Phoenix
AC Hotel by Marriott Phoenix Downtown Hotel Phoenix

AC Hotel by Marriott Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 629 out of 848 reviews
Rating 8 - Good. 116 out of 848 reviews
Rating 6 - Okay. 45 out of 848 reviews
Rating 4 - Poor. 30 out of 848 reviews
Rating 2 - Terrible. 28 out of 848 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carri

Liked: Staff & service, amenities, property conditions & facilities
I chose this property based on it being walking distance to the event center. The room was beautiful, bed and pillows were super comfy, and I loved the shower. No need to pack hair dryer, shampoo, conditioner, or body soap. I used the paid parking and had no issues getting in and out. Front desk staff are the only employees I came in contact with, but everyone was friendly and helpful! I would stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jimmy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Clean, quiet and close to everything.
Stayed 2 nights in Jul 2025

10/10 Excellent

Johneise, Cordova

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

enrique

Stayed 1 night in Jul 2025

10/10 Excellent

Terri, Bedford

Stayed 2 nights in Jul 2025

10/10 Excellent

diana

Stayed 1 night in Jul 2025

10/10 Excellent

Sergio

Stayed 2 nights in Jul 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great stay

We love staying at this hotel, the rooms are always so clean! Especially the bathrooms, huge win! Staff is always very kind!
Stayed 1 night in Jul 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was really nice and clean. However, the blinds in our room didn’t close completely so the sun came in early in the morning. An employee walked into our room a few hours before check out without knocking which was also an issue.
Stayed 1 night in Jul 2025

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

The hotel was easy to find and parking was a breeze. The ladies at the front were so sweet, and we were able to check in early! The hotel felt modern and clean, and the room was amazing. The beds were so comfortable, the room was spacious and the bathroom was large and clean. Check in and out was super easy, and everyone was so nice. Price wasn’t bad either, I’d stay here again!
Stayed 1 night in Jul 2025

10/10 Excellent

James, Memphis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at the AC Hotel Downtown Phoenix and had a great experience from start to finish. The hotel has a clean, modern aesthetic with stylish decor that feels both upscale and comfortable. The rooms are well-designed, with a sleek layout, comfortable beds, and thoughtful touches like USB charging ports and a spacious shower. Everything was spotless and felt fresh. The large windows let in lots of natural light, and the blackout shades made it easy to sleep in when needed. The staff was friendly and professional — check-in was quick and seamless. I also really appreciated how quiet the hotel was, even though it's in the heart of downtown. The location is excellent — walking distance to great restaurants, bars, and entertainment venues. Whether you’re visiting for business or pleasure, the AC Hotel puts you close to everything without feeling chaotic. Overall, I highly recommend the AC Hotel Downtown Phoenix. It’s a clean, modern, and relaxing place to stay in the middle of all the action.
Stayed 3 nights in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sheryse

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Magali

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is nice and friendly, rooms are clean, and area is perfect.
Stayed 2 nights in Jul 2025

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

SAKI

Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Stayed 2 nights in Jun 2025

10/10 Excellent

Brande

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AC Hotel great, Hotels.com, not so much

The stay was great. The manager- Brian was fabulous. We enjoyed the hotel and the staff was friendly. The part of my stay that was an issue was trying to get ahold of Hotels.com when there was an issue with check in. I reserve red the rooms but the 2 rooms were under 2 different names. It was not an issue with the hotel but with the confirmation emails as they did not indicate that my reservation would be under 2 names. It was not helpful when I could not find a phone number to call to clarify the situation. It took the manager and myself 15 min to find a number. This is not helpful when the issue was resolved in less than 5 min.
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Stayed 1 night in Jun 2025