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DoubleTree by Hilton Phoenix - Gilbert

4.0 star property

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Photo gallery for DoubleTree by Hilton Phoenix - Gilbert

Lobby
37-inch LCD TV with cable channels, TV, pay films
2 outdoor pools, open 7:00 AM to 10:00 PM, pool loungers
2 outdoor pools, open 7:00 AM to 10:00 PM, pool loungers
Meeting facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

View in a map
1800 S Santan Village Pkwy, Gilbert, AZ, 85295
  • SanTan Village
    ‪15 min walk‬
  • Gilbert Arizona Temple
    ‪4 min drive‬
  • Chandler Fashion Center
    ‪15 min drive‬
  • Mesa, AZ (AZA-Phoenix - Mesa Gateway)
    ‪9 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

7.8 out of 10
Good
(46 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Parlor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Parlor)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | Living area | 37-inch LCD TV with cable channels, TV, pay films

Standard Room

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed (Santan)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

37-inch LCD TV with cable channels, TV, pay films

Standard Room

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

8.4 out of 10
Very good
(56 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Free daily buffet breakfast

Tru by Hilton Gilbert

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (1004)
The price is CHF 75
for 1 room
includes taxes & fees
24 Aug - 25 Aug
Tru by Hilton Gilbert

About this property

DoubleTree by Hilton Phoenix - Gilbert

Art Deco hotel with 2 outdoor pools and 24-hour fitness centre
This hotel features 2 outdoor pools, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a conference centre are on-site.
DoubleTree by Hilton Phoenix - Gilbert offers 121 accommodations with MP3 docking stations and a safe. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Gilbert hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Phoenix - Gilbert. During your stay, you're just a quick walk from Topgolf. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from SanTan Village and a few minutes from Gilbert Arizona Temple
  • Cats and dogs welcome for a fee
As a guest of DoubleTree by Hilton Phoenix - Gilbert, you'll find 2 outdoor swimming pools, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. The business-friendly DoubleTree by Hilton Phoenix - Gilbert also features gift shops/newsstands, coffee/tea in common area, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Gilbert hotel.

For a fee, guests can enjoy a full breakfast on weekdays from 6:00 AM and 10:00 AM.
Brocks – On-site restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; USD 15 to 18 for adults and USD 10 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brocks

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Hot tub
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference centre (10,000 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 125 per stay), plus a one-time cleaning fee of USD 250
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15.00 to 18.00 for adults and USD 10.00 to 12.00 for children
  • Pet fee: USD 75 per pet, per stay (maximum USD 125 per stay) plus a one-off USD 250 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Phoenix Gilbert
DoubleTree Hilton Phoenix Gilbert
DoubleTree by Hilton Hotel Phoenix Gilbert
DoubleTree Hilton Phoenix Gil
DoubleTree by Hilton Phoenix Gilbert
DoubleTree by Hilton Hotel Phoenix Gilbert
DoubleTree by Hilton Phoenix - Gilbert Hotel
DoubleTree by Hilton Phoenix - Gilbert Gilbert
DoubleTree by Hilton Phoenix - Gilbert Hotel Gilbert

DoubleTree by Hilton Phoenix - Gilbert Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 414 out of 1003 reviews
Rating 8 - Good. 195 out of 1003 reviews
Rating 6 - Okay. 170 out of 1003 reviews
Rating 4 - Poor. 127 out of 1003 reviews
Rating 2 - Terrible. 97 out of 1003 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Revital

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and accommodations.
Stayed 1 night in Apr 2025

8/10 Good

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Eric

Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and very friendly!
Stayed 1 night in Apr 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Room was clean and comfy. Hotel was under construction, doors slamming throughout the night, pool party until 1100pm, food at restaurant was not good
Stayed 2 nights in Apr 2025

8/10 Good

Zaundra

Liked: Cleanliness, property conditions & facilities
It was nice and clean
Stayed 1 night in Apr 2025

6/10 Okay

Matthew

The lady in check in stopped halfway through checking me in to help someone else get checked in… seemed very unprofessional to me.
Stayed 1 night in Apr 2025

6/10 Okay

Jessica

Business traveller
Liked: Property conditions & facilities
Power went out in half my room overnight.. unfortunately no remedy. Luckily my phone had charge for the alarm to go off. Let Front desk staff know.. the person looked at me like a deer in the headlights- no offered apology or acknowledgment of the issue. Room was spacious and lighting elements are definitely cool- when working. Check in was great and the woman with the bandaid was awesome and helpful when arriving.
Stayed 1 night in Apr 2025

6/10 Okay

Drew

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Expensive for what it is. Poop and hot tube dirty.

6/10 Okay

jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

4/10 Poor

Blake

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
No mention of construction when booking. Elevators and halls smelled of vomit.
Stayed 2 nights in Mar 2025

4/10 Poor

Lauren

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

The stay has been good. Overall we were satisfied with the service it provided
Stayed 1 night in Apr 2025

2/10 Terrible

Mehdi

Disliked: Cleanliness, staff & service, property conditions & facilities
No good
Stayed 2 nights in Apr 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best part of this hotel is the staff. Friendliest I’ve ever been around.
Stayed 1 night in Mar 2025

6/10 Okay

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
While the staff was super friendly and eager to please, the place was under renovation, and charged you for absolutely everything. You couldn't even get a cup of coffee in the morning without paying 3 and 1/2 bucks. I recognize they make their money during spring training but, holy cow
Stayed 1 night in Mar 2025

6/10 Okay

Windy

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property was under construction and aesthetic changes, which should have been disclosed until complete. While the room was very nice and clean, the other parts of the hotel shows wear and tear.
Stayed 2 nights in Mar 2025

4/10 Poor

Tamy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unimpressed

For $450 NOT WORTH IT!!! Room was Ok…. Everything else was a mess. Under construction, said there was free water in the room there wasn’t…bath tub was TINY, bed was ok…. WAY overpriced for what we got. Won’t stay there again…
Stayed 1 night in Mar 2025

4/10 Poor

Jon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was weird and unpleasant, the hallways and elevator lobbies were third world. It was the worst Doubletree I’ve ever stayed at, and I’ve stayed at many.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alexander, Anaheim

Stayed 1 night in Mar 2025

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
You didn’t tell me that the hotel was under renovation and we didn’t get a discount for that .. sink coming off the wall, rust stains in bathtub, shower was poor, only one elevator working. Staff was very rude when I requested a discount. Not good enough to be a Hilton Brand hotel chain.
Stayed 2 nights in Mar 2025