We were excited to celebrate my daughter's college graduation but this rental was a total bummer. We were unable to check in at 4:00 pm, as we were told, because the cleaners were still there, and we finally got in after 6:00 pm (after driving 6 hours). The pool was not heated as promised; the hot tub had a very low water level and was completely dirty ( They finally came out to clean 2 days later and refill with water, and the heater took another day to heat up, so we couldn't use it. Broken chairs, toilet roll holder busted, main family room large rug dangerous for elderly guest, pillows and seats in outside gazebo were completely torn and weathered. The advertised putting green was in poor condition, and the cornhole game was unusable, with one side completely broken and the "good" side warped. Everything was weathered and beat up. Why sell amenities guests can't use?The limited positive: Inside, the AC worked (though we were unable to use to full capacity), and the beds were clean. It is obvious that this home is a vacation rental and a cash grab. Given the poor communication from management, the lack of effort, and the run-down property, I cannot recommend this to any group. It caused a lot of unneeded stress for me as a renter just trying to take care of my family. I took a lot of pictures to forward to the rental management in the hopes it would help. No offer to compensate me. Good luck if you pick this as a rental! I would not recommend!