Run down, poorly maintained, had roaches. Sparse furnitureâonly one chair, one bedside lamp. The lamp was the only light in the room. The standing lamp that was supposed to turn on by the door had no bulb. The bedside lamp was missing a bulb and the bathroom vanity needed 2. I notified the office and the maintenance man, but nothing was done in the 4 days we stayed. No shampoo in bathroom. Night clerk was rude. She left me and another guest standing outside in the cold while she counted money and did clerical duties unrelated to checking us in. Key cards gave us problems. We had to reprogram it daily.
The staff was very polite, however we were offered three different rooms all of which had cockroaches. The front desk was helpful regarding accommodations and refunding our stay but still had to find a new hotel.
I had scheduled a 2 night stay and didnât even bother to stay one night. The staff said that they would not be able to help me if there was an issue with the room because they were fully booked.
I entered our room and it was foul. There were cockroaches in the nightstand, dresser, bathtub and walls. The sheets were dirty with (what I am praying was) grease stains and paw prints. The top blanket had crusted mystery stains. When I checked for bedbugs, the mattress was filthy and deeply stained. There were splatter marks on the ceilings and walls. The toilet was being held together with masking tape. The furniture was badly beaten and there was a nightstand missing the hardware.
I tried to make the best of it, and when I ultimately decided to leave and check out with my minor child, the front desk told me they could only give me a partial refund because I had entered the room for an hour. What a joke. I just want my money back. There is a shed in the parking lot that was open and full of dirty mattresses that were not protected. How is any of this okay? It was a total dump. Not worth it at all.
Check in was fine. The room was in desperate need of repairs and more. The other occupants seem to be living there full time and are outside the rooms and very loud. Cancelled the second night of our stayđ„
Itâs simply not healthy for a human to be inside those rooms. Roaches and fleas and what ever the backed it was freakin itchy. Never going to that motel again.
Stayed for an extended time while finishing up some work had to extend multiple times chose here because of pet policy my interaction with Bobbie at front desk and the couple times with Jeff the general manager were always quick and efficient very friendly staff if in Mesa area I I definitely recommend staying there
Everything was broken⊠fridge didnât work, said they have anymore to replace.. laundry room didnât work, dresser drawers were missing as well as lamp shades. No water pressure couldnât rinse