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Extended Stay America Suites Phoenix Biltmore

2.5 star property

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Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi
Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi
Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi
Lobby
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Gym
  • Parking included
  • Breakfast included

Explore the area

Map
5235 N 16th St, Phoenix, AZ, 85016
  • Arizona Biltmore Resort - Links Course
    ‪2 min drive‬
  • Biltmore Fashion Park
    ‪2 min drive‬
  • Arizona Biltmore Country Club
    ‪3 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

Extended Stay America Select Suites Phoenix Airport E Oak St

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.0 out of 5, (1001)
The price is CHF 65
for 1 room
includes taxes & fees
23 Jun - 24 Jun
Extended Stay America Select Suites Phoenix Airport E Oak St

About this property

Extended Stay America Suites Phoenix Biltmore

Hotel with free breakfast, near Biltmore Fashion Park
An outdoor pool, a fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, barbecues and a picnic area are on-site. Housekeeping is available on request.
Extended Stay America Suites Phoenix Biltmore offers 111 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites Phoenix Biltmore. During your stay, you'll be within walking distance of Biltmore Fashion Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym
  • Just a 3-minute drive from Biltmore Fashion Park and 9 minutes from Phoenix Convention Center
  • Pets welcome for a fee (restrictions apply)
Extended Stay America Suites Phoenix Biltmore offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. Free breakfast is available daily. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Extended Stay America Suites Phoenix Biltmore. Free self parking is available.

This Phoenix hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after 10.30 PM should use the intercom to request assistance.

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 10:30 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Biltmore
Extended Stay America Biltmore Hotel
Extended Stay America Biltmore Hotel Phoenix
Extended Stay America Biltmore Phoenix
Extended Stay America Phoenix
Extended Stay America Phoenix Biltmore
Extended Stay Deluxe Phoenix/Biltmore Hotel Phoenix
Extended Stay America Phoenix Biltmore Hotel
Extended Stay America Phoenix Biltmore
Extended Stay America Suites Phoenix Biltmore Hotel
Extended Stay America Suites Phoenix Biltmore Phoenix
Extended Stay America Suites Phoenix Biltmore Hotel Phoenix

Extended Stay America Suites Phoenix Biltmore Reviews

Reviews

6.2
Rating 10 - Excellent. 256 out of 1000 reviews
Rating 8 - Good. 176 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 175 out of 1000 reviews
Rating 2 - Terrible. 237 out of 1000 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities
Never again.
Stayed 3 nights in Mar 2025

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Julie

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was terrible, very dirty in the rooms. It was disgusting I found a roach the morning we were leaving. It smelt gross. So disappointed in our stay. My daughter had a cheer comp in Phoenix for the weekend as we are out of state. Wish I would of stayed somewhere else. The couch bed was literally springs so she got terrible sleep.
Stayed 2 nights in Mar 2025

4/10 Poor

Nathan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Lorraine

Disliked: Room comfort

Poor

Soap had been previously used; bed clanged whenever I moved; noisy - both from the hall and from above me; breakfast pitiful, hallways and check-in areas were dingy.
Stayed 1 night in Mar 2025

6/10 Okay

WENDY, Columbus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Danielle

Travelled with family, Business traveller
Liked: Property conditions & facilities
You should let people know during booking that you only serve oatmeal or muffins for breakfast
Stayed 2 nights in Mar 2025

4/10 Poor

Nowell

Travelled with group
Disliked: Property conditions & facilities, room comfort

Used to be good. No longer though.

Property has been deteriorating for the last four years. Desk said upgrades will start this n April but that didn't help this trip. Kitchen faucet leaked all night and the shower was stuck on full hot so no shower. Xlicia the desk woman was very helpful but nothing she could do. At least the elevator which was broken for more than a year was fixed. Hope the new owners are good. Stay away until you see improved reviews.
Stayed 1 night in Feb 2025

10/10 Excellent

adrianne

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Children jumping at 2:00am and again @5:00am, we understand that this family live here, but why put out of town travelers, in the same wing? Bathroom sink backed up from first hand wash on, leaking under sink, with a large trash can catching leaking drops, very annoying while trying to sleep. My husband brought to morning managers attention, his response was “housekeeping is supposed to inform him and obviously they didn’t”. Have stayed here in the past, and was satisfied, difficult to enjoy stay this trip.
Stayed 1 night in Mar 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Feb 2025

6/10 Okay

Zach

Business traveller
It is what it is... A bit rough but affordable
Stayed 1 night in Jan 2025

8/10 Good

Michael

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

paul

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room had stained carpet. Strong use of air freshener, had to keep window open.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort

Road trip

Extended stay was in a great location for our trip to Phoenix. Was not too expensive and I did feel secure while we were there. Would do it again.
Stayed 2 nights in Feb 2025

2/10 Terrible

Isabella, Phoenix

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

Ben

Disliked: Cleanliness, property conditions & facilities, room comfort
First of all, when I arrived, there wasn’t a front desk person. She eventually came out from another area. When I get to my room it is unbearable. It reeked of a very strong perfume of some kind probably a cleaning solution. I had to turn off the A/C and open the window for the duration of my stay. The building is outdated and in need a makeover. The cabinets in the kitchenette area were in need of a facelift. The laminate was peeling away.
Stayed 2 nights in Feb 2025

6/10 Okay

Rachelle

Stayed 1 night in Feb 2025

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness

Roaches

A little expensive. And comes with roaches.
Stayed 2 nights in Feb 2025

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not much of a breaksfest
Stayed 2 nights in Feb 2025

6/10 Okay

Myecia

Stayed 1 night in Feb 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service
When I checked in my reservation was not found even though I had an email confirmation so I had to rebook my reservation at a higher rate. When I finally did get to my room I did not have a shower curtain and I called the front desk and they brought one up. The room itself was fine. It could have been slightly cleaner. The kitchen was not stocked with anything as far as amenities, utensils, plates, cups, etc. Which I find kind of strange if they're going to have a kitchenette. The TV was fine. The remote was very touchy wasn't real easy to use if I had to stay here again, I most likely wouldn't. I was only here for a specific reason this weekend
Stayed 3 nights in Feb 2025

4/10 Poor

Jacy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room lacked trash can, no shower curtain, and refrigerator was not plugged in.
Stayed 1 night in Feb 2025

8/10 Good

Diane

Stayed 2 nights in Jan 2025

2/10 Terrible

Amy J, Saginaw

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelly, dirty, noisy
Stayed 2 nights in Feb 2025