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GreenTree Hotel Phoenix West

3.0 star property

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Photo gallery for GreenTree Hotel Phoenix West

Front of property
Lobby sitting area
Free daily continental breakfast
Outdoor pool, open 6:00 AM to 11:00 PM, pool loungers
Standard 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Pool
  • Gym

Explore the area

View in a map
1500 N 51st Ave, Phoenix, AZ, 85043
  • Talking Stick Resort Amphitheatre
    ‪6 min drive‬
  • Grand Canyon University
    ‪8 min drive‬
  • Phoenix Convention Center
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard 2 Queen Beds

7.4 out of 10
Good
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

1 King Bed

7.0 out of 10
Good
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard 1 King Bed

8.4 out of 10
Very good
(99 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite

7.8 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room 1 King Bed

8.0 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Double Beds

Standard 2 Double Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard 2 Double Beds

7.6 out of 10
Good
(44 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

GreenTree Hotel Phoenix West

Hotel with free breakfast, in the vicinity of Talking Stick Resort Amphitheatre
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
GreenTree Hotel Phoenix West offers 144 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at GreenTree Hotel Phoenix West. During your stay, you'll be close to Talking Stick Resort Amphitheatre. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 5 meeting rooms
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • 7 minutes by car from Talking Stick Resort Amphitheatre and 7 minutes from Arizona State Capitol
GreenTree Hotel Phoenix West offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. Business amenities include a 24-hour business centre and 5 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 2844 square feet (264 square metres) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly GreenTree Hotel Phoenix West. Free self parking is available.

This 3-star Phoenix hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,844 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Phoenix West
Holiday Inn Phoenix West
Holiday Inn West Phoenix
Holiday Inn Phoenix-West Hotel Phoenix
Phoenix Holiday Inn
Holiday Inn West Phoenix Hotel
Holiday Inn West Phoenix
Greentree Phoenix West Phoenix
GreenTree Hotel Phoenix West Hotel
GreenTree Hotel Phoenix West Phoenix
Holiday Inn West Phoenix an IHG Hotel
GreenTree Hotel Phoenix West Hotel Phoenix

GreenTree Hotel Phoenix West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 652 out of 1445 reviews
Rating 8 - Good. 345 out of 1445 reviews
Rating 6 - Okay. 211 out of 1445 reviews
Rating 4 - Poor. 108 out of 1445 reviews
Rating 2 - Terrible. 129 out of 1445 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jose

Business traveller
Liked: Cleanliness
The rooms are clean the staff are kinda friendly. The main issues are the area has a lot of homeless and drug addicts. The room ac made a loud noise in the suite I stayed and the refrigerator wasn’t working. The carpet and furniture look really old and stained. But overall decent place to stay.
Stayed 2 nights in Jun 2025

6/10 Okay

Krystina

Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The size of the room was nice and it was clean and comfortable. The hotel staff was pleasant and helpful. Will definitely stay there again.
Stayed 1 night in May 2025

6/10 Okay

Denise

Travelled with family and small children, Travelled with partner
Located in not the the best area.
Stayed 1 night in Apr 2025

10/10 Excellent

Marisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean it was and how friendly staff was as well.
Stayed 2 nights in Jun 2025

10/10 Excellent

Farron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk girl was pretty rude and even though they said housekeeping every three days we got a hard knock on the first morning of our stay
Stayed 2 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great ..attentiveness to detail..overnight girl outstanding beautiful and caring
Stayed 2 nights in Jun 2025

6/10 Okay

Emily

Travelled with family
Liked: Staff & service, amenities
Nothing special, a few homeless around the property. Not a bad experience. Lots of sirens through the night and day
Stayed 1 night in Jun 2025

6/10 Okay

Luis

Stayed 2 nights in May 2025

10/10 Excellent

Jordan

Stayed 1 night in Jun 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stafff..Overnight front Desk ...Native woman....excellcent customer care and attention to detail....give her a bonus
Stayed 1 night in Jun 2025

8/10 Good

Sheila, Riverside

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Florencio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Stayed 1 night in May 2025

10/10 Excellent

Nindjo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good applis
Stayed 3 nights in Jun 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always top notch ...friendly
Stayed 2 nights in Jun 2025

8/10 Good

David

Stayed 3 nights in May 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel - better than others in the same block
Stayed 1 night in May 2025

2/10 Terrible

Chesney

Business traveller
Worse experience staying here! When I arrived that 2 ladies checking me in were great. I stayed at this hotel for 2 night. Once I arrived in my room, I took advantage of the room service. Estimate delivery time was 45-60 mins. 2 hours later someone finally showed up with the food. (And no the hotel wasnt busy) they forgot my soda, and the food wasnt the best. Wake up Sunday Morning around 3:30am, go downstairs to my Truck, my Semi Truck to be exact to find out someone had broken into my vehicle, scattered the window, ripped my dash out and stole the main computer that operates my Semi. I go back into the hotel to ask the ladt the front desk if they have cameras and told her what happen. She didnt seem surprised at all, like this is a common thing. She said only the general manager has access to the cameras. She never offered me his number or name. I asked her do you happen to have any coffee ready, which she with shaking her head no. I mean come on, you can atlease get me some coffee after your security guard wasnt doing his job outside watching people vehicles but instead he was sitting inside the hotel. I will NEVER STAY HERE AGAIN. This repair after having my vehicle towed, new window, new computer module has cost me $12,000. The workers definitely dont care and most definitely wont help.
Stayed 2 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd shift front dest extremly helpful..all staff exceptional..General Manager very professional and accomodating
Stayed 1 night in May 2025

8/10 Good

Teresa

Stayed 1 night in May 2025

8/10 Good

Teresa

Travelled with family and small children
I had a few issues but it's not a bad property they did give me someone else room & that wasn't pleasant I was exhausted & had to Walk down with my baby & all of my bags to get a new room! They should have offered a free room for the inconvenience...
Stayed 3 nights in May 2025

2/10 Terrible

Jose

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
All
Stayed 1 night in May 2025