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Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Exterior
Free buffet breakfast
Property amenity
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
3401 E University Drive, Phoenix, AZ, 85034
  • Place, Salt River
    ‪14 min walk‬
  • Place, Esteban Dog Park
    ‪3 min drive‬
  • Place, Arizona State University
    ‪7 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

8.4 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(147 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(109 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

9.6 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Free daily buffet breakfast
Holiday Inn Express & Suites Phoenix - Airport North by IHG
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.7 out of 5, Exceptional, 2,201 reviews
The price is CHF 161
includes taxes & fees
22 Feb - 23 Feb
Holiday Inn Express & Suites Phoenix - Airport North by IHG

About this property

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Hotel in Phoenix with outdoor pool and free breakfast
This smoke-free hotel features an outdoor pool, a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Other amenities include Access to hot tub, a business centre and conference space.
Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG offers 114 air-conditioned accommodations with video game consoles and a safe. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
The free breakfast at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG gets high marks from our customers. During your stay, you'll be close to Arizona State University. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus an outdoor pool.
  • Free buffet breakfast offered
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 7 minutes by car from Arizona State University and 7 minutes from Phoenix Convention Center
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This Phoenix hotel is smoke free.

Guests are served a free buffet breakfast.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Limo/town car service
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 75.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24 hours a day.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Phoenix-Airport
Holiday Inn Express Phoenix-Airport

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1260 out of 1827 reviews
Rating 8 - Good. 346 out of 1827 reviews
Rating 6 - Okay. 122 out of 1827 reviews
Rating 4 - Poor. 53 out of 1827 reviews
Rating 2 - Terrible. 46 out of 1827 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Jerry Nathan, Lincoln

Stayed 1 night in Sep 2025

2/10 Terrible

Austin

Stayed 1 night in Nov 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
N/a
Stayed 1 night in Nov 2025

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean! Very kind staff and the shuttle to and from airport was fantastic!
Stayed 3 nights in Nov 2025

6/10 Okay

Jean

Liked: Cleanliness, staff & service, amenities
Everything was fine with the room. Just other customers coming and going at all hours 12, 1, 2 and 3. Very lound in the hallways. I ONLY GOT 3 HOURS SLEEP!
Stayed 1 night in Nov 2025

10/10 Excellent

Larry M

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Patty

Stayed 1 night in Nov 2025

6/10 Okay

ALBERT

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Each Parking space is too small. Air conditioner is too noisy.
Stayed 1 night in Nov 2025

10/10 Excellent

Frances

Liked: Cleanliness, amenities
Friendly. Helpful. Clean room. Convenient location to I 10
Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the above!
Stayed 3 nights in Nov 2025

10/10 Excellent

Leo

Liked: Cleanliness, amenities, property conditions & facilities
The staff, excelente! Room , very clean!
Stayed 2 nights in Oct 2025

8/10 Good

Baskaran

Liked: Cleanliness, amenities, property conditions & facilities
Parking lot is having very tight space and it's very difficult to park in. Nice breakfast options. Variety of pillows hard and soft.👌👌
Stayed 1 night in Oct 2025

10/10 Excellent

Tommie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Sep 2025

10/10 Excellent

DEBORAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Kimberly

Travelled with partner
Liked: Amenities
It was fine. The young lady at the front who checked us in was so nice. The staff were all nice. The breakfast was great. Could maybe use new carpet, just a very damp smell in the hallways. But honestly it was not overpriced.
Stayed 1 night in Oct 2025

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable bed and great pillows.
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Stayed 1 night in Oct 2025

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Dina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and pleasant and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Friendly staff, comfortable beds and quiet!
Stayed 1 night in Oct 2025

8/10 Good

Trudy

Stayed 1 night in Oct 2025

10/10 Excellent

Dan

Stayed 1 night in Oct 2025

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient in terms of airport access, but limited otherwise, depending on if you want to walk or shop. Partner hotel next door offers evening meal. All in all, this is a great hotel!
Stayed 1 night in Oct 2025

10/10 Excellent

louise

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were very friendly and helpful.
Stayed 1 night in Oct 2025