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Hotel San Carlos - Downtown Convention Center

3.0 star property

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Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Room, 2 Double Beds, City View | Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Interior
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
202 N Central Ave, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Mortgage Matchup Center
    ‪7 min walk‬
  • Place, Chase Field
    ‪8 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds, City View

7.4 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed, City View

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel San Carlos - Downtown Convention Center

Historic hotel with a restaurant, 3-minute walk to Phoenix Convention Center
A restaurant, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, conference space, a 24-hour front desk and gift shops/newsstands are on-site.
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and a hairdryer. LED televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel San Carlos - Downtown Convention Center. During your stay, you're just a quick walk from Mortgage Matchup Center. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Phoenix Convention Center and 7 minutes on foot from Mortgage Matchup Center
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 1302 square feet (121 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hotel San Carlos - Downtown Convention Center.

This 3-star Phoenix hotel is smoke free.

Hotel San Carlos - Downtown Convention Center has a restaurant on site.
Centrico – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 9 January 2023 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 414 out of 1029 reviews
Rating 8 - Good. 248 out of 1029 reviews
Rating 6 - Okay. 165 out of 1029 reviews
Rating 4 - Poor. 112 out of 1029 reviews
Rating 2 - Terrible. 90 out of 1029 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would love plugs by the bed We love this historic hotel and its location whenever we visit Phx but need a fridge in room and plugs by bed to update travel experience!
Stayed 1 night in Oct 2025

2/10 Terrible

Joseph

Business traveller
Disliked: Cleanliness, amenities
Poorly taken care of. Smells of cigarettes everywhere. Beds are hard, worse than a decent motel.
Stayed 6 nights in Oct 2025

10/10 Excellent

Dimo

Liked: Cleanliness, amenities, property conditions & facilities
Very happy with the hotel. Old but very well maintained
Stayed 1 night in Oct 2025

10/10 Excellent

Dhvani Tushar

Liked: Cleanliness, staff & service, amenities
Historic hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Ericka

Stayed 1 night in Oct 2025

8/10 Good

Vishnavi

Business traveller
Liked: Amenities, property conditions & facilities
I wish the rooms had thermostats, my room was really cold. Also I know it’s a historic hotel but I feel like it would still be nice if the hotel was stocked with some essentials like toothbrushes/toothpaste in case guests forgot this
Stayed 2 nights in Oct 2025

4/10 Poor

Salim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower drain was clogged Lobby smells bad
Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was cool for a single night stay
Stayed 1 night in Oct 2025

4/10 Poor

Kristen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Corinne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The walls are PAPER THIN. My next door neighbor decided to have a loud / laugh out loud discussion at 5:00 am on Saturday morning after I just got in at 12:00 am that day from the ballet. Love old hotels but will probably not stay again for that reason.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rocky

Travelled with family
Liked: Cleanliness, staff & service
Hotel staff was very friendly and helpful 🙂
Stayed 1 night in Oct 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Charged 3x
Stayed 1 night in Oct 2025

8/10 Good

Kaiden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice place
Stayed 1 night in Oct 2025

2/10 Terrible

Amir

Disliked: Cleanliness, staff & service, property conditions & facilities
Important one, they have no parking lot and you had to be 21 to have get the room, and they didn’t said that on the booking, and I couldn’t evening the room and they haven’t even return my money yet
Stayed 2 nights in Oct 2025

10/10 Excellent

Jane

Stayed 1 night in Oct 2025

8/10 Good

Mark

Stayed 2 nights in Oct 2025

10/10 Excellent

Anatoly

Business traveller
Great all around
Stayed 2 nights in Oct 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downtown Phoenix

The room was very clean. This very historic building was very entertaining. There are many pictures to look at and read about the history of the hotel. Parking was questionable since you are downtown Phoenix, but manageable. Plenty of places to eat on your way to watch a concert or professional game.
Stayed 1 night in Oct 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Jason

Liked: Staff & service
.
Stayed 2 nights in Oct 2025

6/10 Okay

Vanessa

Stayed 2 nights in Oct 2025

8/10 Good

Caryn

Liked: Cleanliness, staff & service
Beds were like old spring mattresses ?!? Pillows were terrible!! Bring your own !
Stayed 1 night in Oct 2025

10/10 Excellent

Charlee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming!

Super cool old vintage hotel with lots of character and stories. Lobby was gorgeous, staff was helpful, super close to the venue that we were going to. Will be staying again!
Stayed 1 night in Oct 2025

8/10 Good

Barry, Seattle

Liked: Cleanliness, staff & service
Facility is clean, it needds some updating.
Stayed 1 night in Oct 2025