The house was clean and completely furnished with spare pillows, blankets, everything. The kitchen had absolutely every item you would need. It was a fun kitchen to cook in especially with that range. The backyard was gorgeous and the pool and hot tub were our favorite places to be. The neighbor was very safe and had endless sidewalks to walk, run or bike. Our only issue was the communication with the property management team. We requested information regarding the pool maintenance. We wanted to make sure we would plan our outings around the pool service time. Their response was, "schedule's are very hard to pin down in the summer" and that they didn't have an answer. Then, not a few hours later we saw the service tech pouring chemicals into the pool. He was very nice and explained to us that he comes every Thursday late morning to shock the pool because the rental was so popular. Due to the acid, we had to wait a minimum of 24 hours before using the pool again. We totally understood however, why wasn't this information given to us before check-in? AND, if we didn't physically see him, we would have entered the pool and gotten chemical burns. When I contacted the management team to let them know, they gave us a loaded answer blambing the technicians. Also, I requested information on the combo lock for the outside umbrella (why was it locked?) and never got a response. Overall, the house and property did not disappoint. However, the management team sure did.