SpringHill Suites Phoenix North

3.0 star property

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Photo gallery for SpringHill Suites Phoenix North

Premium bedding, desk, blackout curtains, iron/ironing board
Free daily self-service breakfast
Fitness facility
Reception
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
9425 N Black Canyon Hwy, Phoenix, AZ, 85021
  • Place, Arizona Canal
    ‪1 min walk‬
  • Place, Castles N' Coasters
    ‪3 min walk‬
  • Place, Rose Mofford Sports Complex
    ‪3 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪18 min drive‬

Room options

Suite, 1 King Bed (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

7.8 out of 10
Good
(8 reviews)
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds (Hearing Accessible)

  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed

8.2 out of 10
Very good
(50 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(56 reviews)
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

SpringHill Suites Phoenix North

This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a 24-hour business centre. Free self-service breakfast and free WiFi in public areas are also provided. Additionally, a hot tub, self parking and coffee/tea in a common area are on-site. Housekeeping is available on request.
SpringHill Suites Phoenix North offers 81 accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium cable channels and Netflix. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites Phoenix North. During your stay, you're just a quick walk from Rose Mofford Sports Complex. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free self-service breakfast served daily
  • Free WiFi
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a 24-hour business centre, multilingual staff and a lift
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Castles N' Coasters and 10 minutes from Grand Canyon University
  • Cats and dogs welcome for a fee
SpringHill Suites Phoenix North offers its guests an outdoor pool, a hot tub, and a 24-hour fitness centre. WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. The business-friendly SpringHill Suites Phoenix North also features multilingual staff, coffee/tea in common area, and dry cleaning/laundry services. For a fee, parking is available.

This 3-star Phoenix hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub (79 centimetre high)
  • Grab bar in shower (89 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Phoenix North
SpringHill Suites Marriott Hotel Phoenix North
SpringHill Suites Phoenix North
SpringHill Suites Phoenix North Hotel
Springhill Suites Phoenix Metrocenter Mall/i-17 Hotel Phoenix
Phoenix Springhill Suites
Springhill Suites Phoenix
SpringHill Suites Phoenix North Hotel
SpringHill Suites Phoenix North Phoenix
SpringHill Suites Phoenix North Hotel Phoenix

SpringHill Suites Phoenix North Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 474 out of 1002 reviews
Rating 8 - Good. 258 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 83 out of 1002 reviews
Rating 2 - Terrible. 63 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Luis A

Stayed 2 nights in Dec 2025

10/10 Excellent

Rhonda

Stayed 1 night in Dec 2025

6/10 Okay

Edith G

Travelled with family
Disliked: Room comfort
the hotel is next to the freeway so it was a bit noisy. everything else was okay, we tried to call to inform of late check in however no one picked up the phone.
Stayed 1 night in Dec 2025

4/10 Poor

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
They were completely out of breakfast. They were out of any hot food, as well as out of yogurt. They had waffles and oatmeal and bagels.
Stayed 1 night in Dec 2025

6/10 Okay

Laura

Travelled with family
Liked: Amenities
We stayed there for 3 nights and not one day did they come to clean the room.
Stayed 3 nights in Dec 2025

4/10 Poor

Alfonso

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The bed was subpar, it was caved in the middle. The toilet ran. We could not get a late check out due to staff shortages. I am loyal to Marriott brand hotels but this one needs some help.
Stayed 1 night in Dec 2025

4/10 Poor

Praveena

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Very old and not maintained at all- hot breakfast is not even worth mentioning it
Stayed 1 night in Nov 2025

8/10 Good

Spencer

Stayed 4 nights in Dec 2025

4/10 Poor

Julio

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Very run down interior staff, not keeping up with the place. I would say. Just not good, overall stains all over the carpet.I think they need to do a better job.Keeping up with the place
Stayed 1 night in Dec 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was smooth ,fast ,front desk Denis was professional and informative room smelled great upon arrival and clean
Stayed 1 night in Dec 2025

6/10 Okay

William

Disliked: Amenities, property conditions & facilities
Adequate
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice room friendly staff
Stayed 2 nights in Dec 2025

4/10 Poor

Lenny

Travelled with family
Disliked: Cleanliness, staff & service
Room linens were not clean,
Stayed 1 night in Dec 2025

10/10 Excellent

Pedro

Stayed 1 night in Nov 2025

6/10 Okay

Bruno

Stayed 3 nights in Nov 2025

2/10 Terrible

Selena

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room did not get cleaned, sheets and towels did not get change, room was still dirty I would never stay here again. Bad Customer service. Manager never was onsite to speak with.
Stayed 2 nights in Nov 2025

4/10 Poor

Denise

Stayed 1 night in Nov 2025

6/10 Okay

Pearl

Stayed 1 night in Aug 2025

4/10 Poor

Natisha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel was extremely disappointing. It started when the staff put me in an accessible room, which I did not need or request. I would have rather that gone to someone who was in need of it. One of the main light fixtures in the room didn’t work which was upsetting. The room was also in poor condition. Upon arrival, there was water still in the bathroom as the drain was down. There were also stains on our bed sheets, and overall I just didn’t trust the cleanliness of the room. The staff was nice, breakfast was okay but overall this hotel was rundown and just did not meet some basic standards
Stayed 1 night in Nov 2025

6/10 Okay

felix alberto

Stayed 2 nights in Nov 2025

8/10 Good

Jesse

Liked: Cleanliness, staff & service, amenities
Very clean nice for price
Stayed 1 night in Nov 2025

8/10 Good

Devon

Stayed 3 nights in Nov 2025

4/10 Poor

Serena

Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel room was great but the staff at the front desk in the am are very rude
Stayed 1 night in Nov 2025

10/10 Excellent

marcos

Stayed 1 night in Nov 2025

6/10 Okay

Jesus

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel was dated. Needs new paint. The carpets were very stained in multiple areas. The hot tub was broken. The ac unit in the room had a squeak like a loose band.
Stayed 1 night in Nov 2025