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Springhill Suites By Marriott Phoenix Downtown

3.0 star property

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Photo gallery for Springhill Suites By Marriott Phoenix Downtown

Exterior
Free daily buffet breakfast
Property amenity
Property amenity
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

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802 E Van Buren St, Phoenix, AZ, 85006
  • Place, Phoenix Convention Center
    ‪5 min walk‬
  • Place, Chase Field
    ‪7 min walk‬
  • Place, PHX Arena
    ‪14 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

View all photos for Studio, Multiple Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Studio, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(132 reviews)
  • 39 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

9.6 out of 10
Exceptional
(16 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility Accessible, Tub)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Studio, Multiple Beds (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Hearing Accessible)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Studio, Multiple Beds (Hearing Accessible)

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(62 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
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About this property

Springhill Suites By Marriott Phoenix Downtown

Hotel with free breakfast, near Chase Field
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre. Change of towels is available on request
Springhill Suites By Marriott Phoenix Downtown offers 121 accommodations with coffee/tea makers and complimentary newspapers. This accommodation is furnished with twin sofa beds. Beds feature premium bedding. Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 15 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The free breakfast at Springhill Suites By Marriott Phoenix Downtown gets high marks from our customers. During your stay, you're just a quick walk from Heritage Square. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Extended parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the central location
  • Within a 15-minute walk of Phoenix Convention Center and Chase Field
  • Free airport shuttle service
Springhill Suites By Marriott Phoenix Downtown offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). The business-friendly Springhill Suites By Marriott Phoenix Downtown also features coffee/tea in common area, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star Phoenix hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 7:00 AM to 10:30 PM at scheduled times and on request
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 25 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 6:00 AM

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 6:00 AM.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Springhill Suites By Marriott Phoenix Downtown.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Springhill Suites By Marriott Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 772 out of 1069 reviews
Rating 8 - Good. 193 out of 1069 reviews
Rating 6 - Okay. 60 out of 1069 reviews
Rating 4 - Poor. 25 out of 1069 reviews
Rating 2 - Terrible. 19 out of 1069 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

VONDA, PEACH SPRINGS

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Sign said elevator was worked on but rode rough. Scary actually.
Stayed 1 night in Jul 2025

6/10 Okay

ron l

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Have stayed at this property four years in a row wow we contend the martial arts world championships my son who is an adult was stopped at the front desk asking if he was there because he had a room or he was homeless trying to take a vantage of their hotel we have stayed there four years in a row and never had a problem this was embarrassing since there was about 50 people in the lobby who were all other martial artists that they stopped my son singled him out and asked him if he was one of the many homeless people living around the hotel Very embarrassing for him
Stayed 7 nights in Jul 2025

8/10 Good

Sasha

Travelled with family
Liked: Cleanliness, staff & service
This is a great property for a big family, the hotel is very comfortable. We went for a taekwondo tournament, hotel is 12 minute walk from convention center but the hotel offers shuttle that takes you and brings you back.
Stayed 4 nights in Jul 2025

10/10 Excellent

Stacy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to Chae Field...plus no parking fees and free breakfast!
Stayed 2 nights in Jul 2025

6/10 Okay

Kayla

Disliked: Cleanliness, property conditions & facilities
The drains in sink and bath tub were not functioning the way they are intended to work. Staff is nice but all follow different rules(one person will let you cash in money for quarters for laundry, but the other person would say no. Bathroom was dirty in every area. Would not stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

gilberto

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service. A1
Stayed 4 nights in Jul 2025

10/10 Excellent

cruz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property. Will definitely be back.
Stayed 1 night in Jul 2025

6/10 Okay

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Stayed 1 night in Jun 2025

6/10 Okay

Dexter

Stayed 4 nights in Jul 2025

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall A++

We have been staying at this hotel for many years as it is our go to when we come up from Tucson for Cubs/ Diamondback games each year. Rooms are clean and comfortable. Reservation requests are accommodated. The breakfast buffet is always well stocked and great quality! All staff are welcoming, friendly, and have excellent customer service skills. The pool and gym are good quality as well. They also offer shuttle service to the park, which is wonderful during the summer. Take it to the park and cooler to walk back at night. The area downtown has wonderful attractions and good food that are within walking distance.
Stayed 1 night in Mar 2025

6/10 Okay

Dwayne

Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very nice and offered shuttle services. Overall this was an amazing experience.
Stayed 4 nights in Jul 2025

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean, rooms were super clean, rooms are a great size, staff was friendly, breakfast was good and only a 5 min walk to the convention center which was great as it saved us from $30 parking. Girls had fun at the pool!
Stayed 4 nights in Jun 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Bryan

Stayed 1 night in Jun 2025

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff. Every single person was very friendly and kind. Great location to downtown Phoenix. Complimentary shuttle was a great convenience. The bed could have used a little more cushion, but otherwise a great stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kenneth, Phoenix

Liked: Cleanliness, amenities, property conditions & facilities
The Springhill Suite was very convenient for Phoenix Fan Fusion 2025 at the Phoenix Convention Center. Transportation was provided by Springhill to and from the airport for guests that needed. They were in the process upgrading their card entry readers. You could not enter from some of the side doors with your room key card.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around great in every way. Plus, a shuttle to the Dbacks game (which was convenient though we did not use it). Kind, friendly staff.
Stayed 1 night in Jun 2025

8/10 Good

Kelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay here every time we watch the DBacks. It is a great place to stay. Great service with clean rooms. My only complaint is that the last two times we stayed there the room smelled strongly of marijuana. The smell travels through the vents from other rooms.
Stayed 2 nights in Jun 2025