The Clarendon Hotel and Spa

3.5 star property

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Photo gallery for The Clarendon Hotel and Spa

Exterior
Lounge
View from property
Outdoor pool, pool cabanas (surcharge), pool loungers
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Bar
  • Hot tub
  • Parking available

Explore the area

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401 W Clarendon Avenue, Phoenix, AZ, 85013
  • Phoenix Convention Center
    ‪7 min drive‬
  • Chase Field
    ‪7 min drive‬
  • Grand Canyon University
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

Deluxe King Room

7.6 out of 10
Good
(103 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe King Room w/roll in shower

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

King Suite

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe 2 Queen Room

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe King Room w/ Poolside View

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

2 Queen Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe 2 Queen Room w/ Poolside View

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

The Clarendon Hotel and Spa

Hotel in Phoenix with free breakfast and 24-hour fitness centre
An outdoor pool, a 24-hour fitness centre and a poolside bar are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and concierge services. Change of towels is available on request
The Clarendon Hotel and Spa offers 105 accommodations with a safe and complimentary bottles of water. Memory foam beds feature down duvets. 42-inch Smart televisions come with premium cable channels.

Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at The Clarendon Hotel and Spa. During your stay, you'll be within walking distance of Saint Joseph's Hospital and Medical Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the pool bar
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Phoenix Convention Center and 7 minutes from Chase Field
  • Dogs welcome for a fee
The Clarendon Hotel and Spa offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. You can enjoy a drink at the pool bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A terrace, multilingual staff, and coffee/tea in common area are also featured at The Clarendon Hotel and Spa. Free self parking is available.

This 3.5-star Phoenix hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool

More

  • 4 floors
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or on-site payments
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Clarendon Hotel
Clarendon Hotel Phoenix
Clarendon Phoenix
Hotel Clarendon
The Clarendon And Spa Phoenix
The Clarendon Hotel and Spa Hotel
The Clarendon Hotel and Spa Phoenix
The Clarendon Hotel Spa by GreenTree
The Clarendon Hotel and Spa Hotel Phoenix

The Clarendon Hotel and Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 410 out of 1006 reviews
Rating 8 - Good. 188 out of 1006 reviews
Rating 6 - Okay. 173 out of 1006 reviews
Rating 4 - Poor. 108 out of 1006 reviews
Rating 2 - Terrible. 127 out of 1006 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Is the good place for vacation
Stayed 2 nights in May 2025

8/10 Good

Lisa, SAN TAN VALLEY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would rate this hotel as a three-star, not a four-star. I love the fact that the walls were cement and therefore kept out sound. We didn't have to worry about being woken up by people shuffling up and down the hallways. But, the bathroom lighting was way too dim, the sink sprayed slightly outward, getting my pants wet. We ended up putting a rag in the sink and that actually helped. I expected more for breakfast being that this was a four-star hotel. Nothing but instant hot cereal, cheap muffins, and a few apples and oranges along with an instant coffee machine. The room was clean, and the bed was comfortable overall. The pool area was really nice. Would have been nice to have an ice maker on each floor. The ice is downstairs in the pool area, so if you are staying on one of the upper floors, It is pretty inconvenient. The staff were really nice and helpful and the restaurant was really delicious. Definitely recommend that. Our card entry to our room quit working 30 minutes before we had to check out. The spa only books for individuals, so if you wanted to have a couple's spa that will not work. Just important to keep in mind the good with the bad here.
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The staff was great like always
Stayed 1 night in May 2025

2/10 Terrible

Natasia

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Won’t go back

The staff is very friendly and welcoming. Our issues started with the room. There was no remote for the tv, the shower curtain had multiple stains on it from who knows what, outlet cover in bathroom was broken, the lamp shade cracked and ripping. The room did not feel clean fully. Our shower ran out of hot water and the bathroom sink faucet pressure was low and didn’t spray correctly. The pool area is nice but there are cracks and missing concrete on the sides of pool. I was recently advised this hotel went under renovation but the nicest part of it is the hotel. Overall a very disappointing experience and I’m not sure how they get away charging $100 for incidentals when they can’t provide fully working, not broken or missing objects in the room.
Stayed 1 night in May 2025

2/10 Terrible

kristen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were disgusting, bed was filthy, furniture old, the shower curtain was dirty and sour smelling, HAD COCKROACHES. Behind the bed and in corners dirty with crumbs and dirt. Rooms smelled like smoke and weed. Had to wash all contents of my suitcase even got home. A terrible stay.
Stayed 2 nights in May 2025

10/10 Excellent

Monipak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short but nice

We could’ve stayed longer, but I had to check out early. Great room enjoyed the pool.
Stayed 1 night in May 2025

6/10 Okay

Linda Jo

Disliked: Cleanliness, property conditions & facilities, room comfort

A room with a view.

The physical condition is worn, cheaply done. I have stayed in very old hotels that were very well preserved, delightfully decorated and maintained. This was done on the CHEAP. I asked for an ADA room, it was bare bones. I needed help with my luggage, the clerk was no bellman, nor rack to carry my luggage. The clerks were kind enough to help. The breakfast was a coffee machine and muffins with packets of instant oatmeal and no milk. I asked for regular coffee in my room, they suggested I use the coffee machine in the lobby. The wine in the bar was so cheap I couldn’t drink it . Very sad as it was once a lovely place.
Stayed 3 nights in May 2025

10/10 Excellent

Gina

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

William

Stayed 2 nights in Mar 2025

6/10 Okay

Robert

Travelled with family
Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel. Not fancy, but comfortable. Great location.
Stayed 3 nights in Apr 2025

4/10 Poor

Alecia

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
My room was not very clean and there were gross stains everywhere. My shower was almost completely non-functional and was the worst shower I’ve ever had. My entire stay felt dirty and grimey and I would not pay for it again.
Stayed 3 nights in Apr 2025

6/10 Okay

sandap

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is cute, staff is nice and accommodating but the rooms are a bit beat up and patio furniture was turn up as well as a the non working fire pits.
Stayed 1 night in Apr 2025

10/10 Excellent

Tamara, Surprise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place downtown
Stayed 1 night in Apr 2025

8/10 Good

Anna

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Lydia

Stayed 1 night in Apr 2025

2/10 Terrible

Terry

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Gerardo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not as advertised

Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Pollynna

Liked: Staff & service
Stayed 1 night in Mar 2025

4/10 Poor

jesse r

Travelled with family
Disliked: Staff & service

hidden fees, small breakfast, deceptive pictures

First upsetting this a $40 hidden fees for extra amenities. When i asked about this the manager said it was for all the perks. These perks were listed as free in the hotels.com add. The site also has pics of a big breakfast but it was really just apple,oranges, cheep muffins,oatmeal packets. The pictures of the building itself looked very colorfull and modern, but was quite dull. I would have to say they did have a very nice pool and hot tub. This was the one big positive. i feel like both the hotel and hotels.com need to do a better job of showing the $ 40 bs hidden fee and pictures that are not so deceptive
Stayed 1 night in Mar 2025