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Tropicana Resort

3.5 star property

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Photo gallery for Tropicana Resort

Aerial view
Exterior
Shower, rainfall showerhead, designer toiletries, slippers
Aerial view
Check-in/check-out kiosk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
100C/4 Tran Hung Dao St., Ward 7, Duong Dong Town, Phu Quoc, An Giang, 920000
  • Place, Long Beach Center
    ‪14 min walk‬
  • Place, Phu Quoc Night Market
    ‪5 min drive‬
  • Place, Phu Quoc Beach
    ‪5 min drive‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)
    ‪16 min drive‬

Room options

View all photos for Executive Bungalow With Garden View

Minibar, in-room safe, desk, soundproofing

Executive Bungalow With Garden View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Room with Garden View

Minibar, in-room safe, desk, soundproofing

Family Room with Garden View

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Room, Garden View

Standard Room, Garden View | Living room | LCD TV

Standard Room, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Minibar, in-room safe, desk, soundproofing

Deluxe Room, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Beachfront Double Room

Beachfront Double Room | Minibar, in-room safe, desk, soundproofing

Beachfront Double Room

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Garden View

Deluxe Triple Room, Garden View | Living area | LCD TV

Deluxe Triple Room, Garden View

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room with Garden View

Minibar, in-room safe, desk, soundproofing

Standard Room with Garden View

  • Sleeps 2
  • Free Wi-Fi

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About this property

Tropicana Resort

Guests at this beach hotel will appreciate convenient on-site amenities such as a children's pool and barbecue grills.
Tropicana Resort offers 53 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

This Phu Quoc hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and fridges can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Tropicana Resort, you'll be within walking distance of Phu Quoc Night Market. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Asian cuisine and ocean views while dining at Tropical
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include free supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach and a gym
  • Just a 3-minute drive from Phu Quoc Night Market and 11 minutes from Phu Quoc Beach
  • Airport, theme park and shopping centre shuttle service available for a fee
Simply walk outside to smell the salty air and watch the ocean waves from the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Tropicana Resort such as an outdoor pool, a children's pool and a fitness centre.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a garden and a terrace.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Tropical – Overlooking the ocean, this restaurant specialises in Asian cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: VND 150,000 for adults and VND 100,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tropical

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Cot (surcharge)
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height counter and sink

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2015
  • Mosquito nets

Room amenities

Bedroom

  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tropicana Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 600000.0 per day.
  • Cots (infant beds) are available for VND 300000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 150000 for adults and from VND 100000 for children
  • Airport shuttle fee: VND 300000 per room (one-way)
  • Crib (infant bed) fee: VND 300000.0 per night
  • Rollaway bed fee: VND 600000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Tropicana Resort offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 10 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Tropicana Resort Phu Quoc
Tropicana Phu Quoc
Tropicana Resort Hotel
Tropicana Resort Phu Quoc
Tropicana Resort Hotel Phu Quoc

Tropicana Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 67 out of 154 reviews
Rating 8 - Good. 64 out of 154 reviews
Rating 6 - Okay. 13 out of 154 reviews
Rating 4 - Poor. 3 out of 154 reviews
Rating 2 - Terrible. 7 out of 154 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Narinder

Liked: Cleanliness
Nice hotel on the beach very good for a short stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Clean ! And a beautiful beach
Stayed 4 nights in Jan 2026
Verified

8/10 Good

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with the added bonus of a one hour massage on the beach for $12 Canadian. We didn't get the breakfast included so I can't speak to that . The neighborhood is great and very safe with multiple options for stays and food
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, a beautiful garden and beach setting property with a good sized pool in the middle All the staff were helpful and friendly. The sandy beach is perfect for swimming
Stayed 10 nights in Dec 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Bargain price, hotel a little run down, but everything worked and location is fanyastic.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great beach
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
There was problem with the AC on my first day but they fixed the problem with giving me a new room with fine working AC so problem solved. This property has beautiful beach, pool and staff were very friendly and polite. I’ll definitely want to come back here.
Stayed 5 nights in Nov 2024
Verified

8/10 Good

Linh

Liked: Cleanliness, staff & service, amenities
We booked last min so there wasn't many options within our price range. Took a chance with Tropicana as there were some mixed reviews. Turns out to be a nice resort and ended up enjoyed our stay here. We were surprised with a room upgrade to a family bungalow. Its was very spacious and the bathroom has walk in shower with good water pressure. Nice pool area is quiet but the beach is a little crowded with rows of sunbeds. Staff are welcoming and happy to help with booking tours or transport. CONS; Bungalow walls and doors are a little grubby, could do with a good spray n wipe or fresh paint. Some beach towels are old & ratty and the replenish bath towels they gave us were damp.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Met or exceeded all expectation

Great stay. Exactly what I was hoping. Not the highest of high luxury, but pretty darn nice, but if you’re shopping on hotels.com, and not going right to your luxury vacation planner, this should be perfect for you. Not knowing anything about Phu Quoc before going, it was exactly where I would want to be. Staff was incredibly nice. Easily walkable to plenty of restaurants, and centrally located to get anywhere else. Definitely recommend. And splurge for the waterview room. Well worth a few extra dong!
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Shayne

We had a beach room, and the position was perfect. The room was clean. How ever, they only serve breakfast, and have no other facilities. There are plenty of options outside. There are bars to get drinks next door if you are on the beach, and some nice places to eat too. Having said that, it was just what we needed. The sunsets are beautiful. There is a shop that sells everything just 2 mins away. Don’t expect too much, and you will be happy.
Stayed 5 nights in Apr 2025
Verified

6/10 Okay

BINH

Air conditioning is token change other room and the bathroom i don’t like
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

ki myoung

Liked: Cleanliness, staff & service, amenities
객실도 깨끗하고 직원들도 친절하며 아침식사가 특히 만족 스러웠습니다.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Stine

Liked: Cleanliness, staff & service, room comfort
Hadde ikke frokost i min booking
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service
Bra beliggenhet, på stranden, ingen egen restaurant men flere veldig bra rett utenfor. 100 m opp til hovedgata der masse skjer. Helt ok poolområde.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Tina

Liked: Cleanliness, property conditions & facilities, room comfort

Bra läge med flera bra restauranger nära

Vi hade ett rum nere vid stranden, familjerum. Supernice att bara kunna gå ut på stranden eller sitta på sin terrass på kvällen. Vi provade aldrig frukost för resorten ligger på en gata som hade de bästa och prisvärda restaurangerna. (Helt klart bästa läget om man som oss gillar mat).
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel correct

Hôtel proche de la plage privée de l'hôtel. Restaurants à proximité. petit déjeuner correct.
Stayed 4 nights in Jan 2025
Verified

2/10 Terrible

Andjelka

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was first time in 10/2016. It was excellent. Ms.Jasmine manager was very kind and gave me upgraded room on the beach. Terrace chairs and table were dirty and sticky. I called cleaners. I wanted to make the tea in the evening. That was when I noticed that the tea tray was dirty and loaded with human hair like in the barber shop, plus the tray, tea pot and cups were dirty, too. Photo!!! The next morning I brought the tea tray to receptionist and asked for the manager to show her. She was not there at the moment. When I saw Ms. Jasmine again, I told her that I deserve I night free for the inconvenience that I experienced. During the first night I got some kind of allergy on my back, chest and upper arm. I believed it was bed bugs. Mr. Jasmine offered me some cream. She helped me and put cream on my back and chest. She even bought the new cream the next day because the previous one was expired. I declined. The breakfast was not worth the money($87/day). No many choices for breakfast. The soup was excellent. I asked for boiled eggs and the staff did it. The staff is kind, the resort has a lot of potentials, but a lot of things started to fall apart. The nice small beach was dirty. My check out was fast. Ms. Jasmine offered me 1 night free on my next stay for the inconvenience that I had. I refused and said that I would never come to Tropicana again. The site photos are not the real representative of Tropicana now. Too bad. It was once a beautiful place to stay and enjoy.
Stayed 3 nights in Feb 2021
Verified

2/10 Terrible

Christopher

Disliked: Staff & service, property conditions & facilities, room comfort

👎

Don’t be fooled by the pics, won’t go into any detail as they left a birthday cake in my room on my birthday. But I wouldn’t stay here again..sorry
Stayed 5 nights in Feb 2020
Verified

6/10 Okay

bumsoo

딱 그가격입니다. 그냥 그래요
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Tune

Liked: Staff & service
The property was prime location but accommodation was out dated. For the bathroom you only get bath towels and they were had and scratchy.
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Christelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Deuxième réservation dans cet hôtel. Personnel sympathique et accueillant. Plage et piscine propres. Salle de fitness plutôt bien équipée. Bonne localisation.
Stayed 5 nights in Dec 2019
Verified

10/10 Excellent

Christelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top!

J’ai passé une semaine très agréable dans cet hôtel. L’équipe est top, accueillante, à l’écoute et vraiment sympathique. Ma chambre est spacieuse avec un balcon vue sur la mer, le rêve! La piscine est propre et la plage entretenue comparée aux autres hôtels. Le petit déjeuner est copieux. De plus, j’ai eu le plaisir de fêter le nouvel an à l’hôtel, ils avaient préparé une soirée vraiment cool, sur la plage. Bref, j’y retournerai sans hésiter!
Stayed 3 nights in Jan 2020
Verified

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely. Would benefit from felt pads on the furniture as the room above us dragged heavy chairs across the floor during the night and from 6 am onwards. Breakfast catered for Russians and very little available for other cultures. Really nice staff and great room sizes Beach was lovely but too many sun beds crowded into small spaces. Easy walk into town.
Stayed 9 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
pros - good location, not so far from shops - good view from the room (ocean view), near to the beach - good varieties for breakfast - excellent wifi connection cons - in the itinerary mentioned i am entitled for free airport service, when arrive, the receptionist mentioned the hotel FORGOT about the arrangement, and going back still cant arranged as the hotel said need to be arranged 24 hrs earlier (shouldnt they arranged for us?) - room got bug, me and my child got bitten twice in 2 days - fan in the room has a 'strange' sound - staff not really friendly
Stayed 3 nights in Nov 2019
Verified

8/10 Good

W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A value-for-money stay in Duong Dong with beachfront. The staff is very helpful too!
Stayed 3 nights in Oct 2019