Verifizierte Bewertung
2/10 – Ungenügend
Anna G.
28. Juni 2026
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
My party and I arrived expecting a seamless stay, only to be met with a series of unfortunate circumstances that have rendered our experience far from satisfactory. we discovered that our original unit had been double-booked, forcing us into a substandard two-bedroom unit within the same building.overnight. While we understand that errors can occur, the subsequent issues have compounded our dissatisfaction 1. Lift Malfunction.The lift servicing our unit frequently stops working, with no buttons lighting up. On one occasion, we were left in a state of anxiety, unsure if we would be able to exit when it finally resumed operation.Departure day we carried our bags down 19 flights of stairs. 151 steps,2. Lack of Cleaning Supplies The unit was not adequately equipped; no broom or mop available for keeping the place clean, and we found that there were no plugs for the sinks.3. Difficulty with Door Lock: The green door lock is exceedingly difficult to operate. This has not only caused frustration for us but has also led to other tenants buzzing us to request entry into the building.4.Despite requesting two sets of keys for our party of six, we never received the additional keys.5. Air Conditioning Issues: One air conditioning remote is non-functional, even after replacing the batteries. 6. Toilet Malfunction The main toilet is continuously running.7. General Cleanliness substandard 8. Power outages x2 . Due to broken appliances 9: communication challenges
Anna G.
Aufenthalt von 31 Nächten im Mai 2026