Bear Mount Inn & Suites

2.0 star property

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Photo gallery for Bear Mount Inn & Suites

Reception
Deluxe Room, 2 Double Beds | Desk, laptop workspace, free WiFi, bed sheets
Seasonal outdoor pool
Reception
Point of interest

Reviews

4.6 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Pet-friendly
  • Air conditioning
  • Parking included

Explore the area

View in a map
Pigeon Forge, TN
  • Place, Ripley's Super Fun Park
    ‪1 min walk‬
  • Place, Dolly Parton's Stampede Dinner Attraction
    ‪9 min walk‬
  • Place, Old Mill
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪59 min drive‬

Room options

Deluxe Room, 1 King Bed

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds

  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Superior Suite, Multiple Beds, Jetted Tub, City View

  • 47 sq m
  • 1 bedroom
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Superior Suite, Jetted Tub

  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 6

Superior Suite, 1 King Bed, Jetted Tub

  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds (Pet Friendly)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Suite, 2 Double Beds, Jetted Tub

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Family Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 6

Standard Room, 2 Double Beds, Kitchenette

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Bear Mount Inn & Suites

Hotel with free parking, near Dollywood
Along with a snack bar/deli, this hotel has coffee/tea in a common area and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a fridge in a common area, a seasonal outdoor pool and a business centre are on-site.
Bear Mount Inn & Suites offers 60 accommodations with coffee/tea makers and free toiletries. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Pigeon Forge hotel provides complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Bear Mount Inn & Suites, you're just a quick walk from Dolly Parton's Stampede Dinner Attraction. Free WiFi in public areas, free self-parking and a snack bar/deli are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, conference space and a computer
  • 7 minutes by car from Island at Pigeon Forge and 8 minutes from Titanic Museum
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 0 square feet (0 square metres) and includes conference space. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Bear Mount Inn & Suites. Self parking is free.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heated floor
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:30 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 8:30 AM - 11:30 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in November.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mountain Comfort Lodge Pigeon Forge
Rodeway Inn Motel Pigeon Forge
Mountain Comfort Pigeon Forge
Rodeway Inn Pigeon Forge
Rodeway Inn Hotel Pigeon Forge
Rodeway Inn Parkway Hotel Pigeon Forge
Rodeway Inn Parkway Pigeon Forge
Rodeway Inn Parkway
Rodeway Parkway Pigeon Forge
Rodeway Parkway
Bear Mount Inn Pigeon Forge
Bear Mount Inn
Bear Mount Pigeon Forge

Reviews

Bear Mount Inn & Suites Reviews

4.6

4.6/10

Cleanliness

5.4/10

Staff & service

4.4/10

Amenities

4.2/10

Property conditions & facilities

4.6/10

Eco-friendliness
Rating 10 - Excellent. 43 out of 366 reviews
Rating 8 - Good. 30 out of 366 reviews
Rating 6 - Okay. 73 out of 366 reviews
Rating 4 - Poor. 65 out of 366 reviews
Rating 2 - Terrible. 155 out of 366 reviews

Reviews

8/10 Good

Leanna

Liked: Staff & service, property conditions & facilities
U
Stayed 2 nights in May 2025

2/10 Terrible

Joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Sh!th0le! worse place ive ever payed to stay at

This is the most disgusting place ive ever seen. Dead spiders everywhere, mildew in the bathroom, trash in the stairwells, like old mattresses and furniture. There were bugs in the room, microwave was disgusting, bedding had stains on it. THEY DIDN'T HAVE A KEY TO THE ROOM, I HAD TO HAVE THE LADY LET ME IN EVERYTIME I RETURNED TO THE ROOM!. I had a dog with me so i couldn't take him out because i would have to call this lady to get back in my room or leave my door open for more bugs to get in. I tried to tough it out, but i left after one night, even though i booked 3 nights, threw the clothes away i wore during the stay. During check out i was informed there was no early check out refund. I didn't want to argue at this point, i just wanted to leave. A couldn't find any other lodging nearby so i just came home. STAY AWAY FROM THIS PLACE!
Stayed 3 nights in Aug 2025

2/10 Terrible

Lendy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here.

Stayed 2 nights in Aug 2025

2/10 Terrible

Ashlyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was honestly the most disgusting place I have ever came across, I don’t know how it hasn’t been shut down between the bed bugs and the literal live roach crawling on the wall when we first walked in. As soon as we got our keys we turned them back in and booked another hotel room. Overall a very unsafe and unsanitary environment.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jaime

Disliked: Cleanliness, property conditions & facilities
Homless sleeping in parking lot. Door lock broken. No breakfast advertised continental breakfast. Loud at all hours. Broken furniture and appliances scattered around property. Ac didn't cool and was emitting a grinding sound. Plaster was falling off inside room due to wayer damage. Room smelled like cigarettes. Checked out a day early couldn't stay there.
Stayed 2 nights in Aug 2025

6/10 Okay

Addinekia, Spartanburg

Travelled with family
Disliked: Cleanliness, amenities
I will give this place 2 stars because my room was dirty. The hotel needs renovation to bring it up to date.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 7 nights in Jul 2025

4/10 Poor

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Brandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jul 2025

6/10 Okay

Darrell

Liked: Staff & service
Low water pressure couldn't fill hot tub up drink machines didn't work
Stayed 2 nights in Jul 2025

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Cleanliness, room comfort

Basically got stuck

Rooms look nothing like the pictures and everyone lives there and the owner told us it had bedbugs so was afraid to even sleep but we asked to check the room before committing to staying there and after every other hotel was booked without spending $300/night we decided to stay.
Stayed 2 nights in Jun 2025

8/10 Good

Josh

Stayed 1 night in Jul 2025

6/10 Okay

Debra

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The TV in the room did not work. When I let them know they immediately checked it out and discovered the outlet was bad. We were then given a different room. In that room, the wall seemed to be either rotting or mildewed. There were also what appeared to be two wood roaches. I didn’t go back to the office to address this issue although I probably should have. I will say that the lady at the check in desk was extremely friendly and nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Mikki

Liked: Cleanliness, property conditions & facilities
Clean, safe, attentive staff/cameras.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the friendship we have made each time we stay here.
Stayed 3 nights in Apr 2025

4/10 Poor

Amanda

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

2/10 Terrible

Rachel

Travelled with family and small children, Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Don't bring your kids here. What a dump. It was bad enough I booked another hotel for the rest of my vacation and was told I wouldn't get a refund for leaving early. One of the rooms we ended up with, you had to get management any time you wanted to re-enter. The key card reader wasn't working. My TV didn't work. People live in this hotel. It is trashy. I don't know how it is not shut down.
Moldy shower curtain
Stayed 3 nights in Jul 2025

6/10 Okay

Edward

Travelled with family
Was a nice room, but it was a kitchenette without a stove. There were no utensils no pots, pans, plates or silverware. Usually, there’s a blow dryer there was none. There was a heavy thunderstorm and it screwed up the pool. They were not able to get the pool straightened out We rented the room for 10 days and left after nine For seven of those days, we had no pool Looks like it was too much stress on a couple of people Not enough personnel to be able to maintain everything
Stayed 10 nights in Jun 2025

2/10 Terrible

Marcus

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrive to the hotel at 7 o’clock and my room was not ready. The lady said it would be another hour so I went and had dinner and walked around and got back at 10:30 and my room is still dirty as you can see in the pictures, then I want to take a shower and the shower curtain was dirty and the towels was dirty. I looked at the bed and the sheets was stained and I ended up sleep. In my clothes night. I told the lady the next morning I would not be staying another night and checked out and was still charged for the night I did not stay.
Stayed 2 nights in Jun 2025

2/10 Terrible

Hillary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelled like pee. Not sanitary
Stayed 1 night in Jun 2025

2/10 Terrible

Angela

Disliked: Cleanliness, property conditions & facilities
I thought I would give this place a try, It was my husband mom and pops, myself and my 8lb pup. We had 2 rooms side by side. The first night my mom got bit, but did not think anything of it. the 2nd night she got more than 10 bites so she told the office person that she found bed bugs and they moved her about 4 rooms down from ours, and the next morning had more bites than the room before. They will not give a refund, So I would not recommend anyone staying there. I know we wont ever again.
Stayed 3 nights in May 2025

6/10 Okay

Bradley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
People living in these like appartments people drinking and smoking on porch all night. Can’t complain bout prices. Few dead bugs in room. They did allow my dog tho.
Stayed 1 night in Jun 2025

6/10 Okay

thomas

Liked: Staff & service, room comfort
Disliked: Cleanliness
We had to wait to for someone to come to the desk after we had to call her. We had to wait for they to clean a room. Which was still dirty my white socks were black from walking on the floor
Stayed 2 nights in May 2025

4/10 Poor

Jonathan Oliver

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy mal

Habitación sucia, no hicieron aseo ningún día, de haber sabido no la rento de verdad, toallas sucias, mal olor en la habitación, no no no, por 50 dlls más hubiera rentado en otro lugar más limpio
Stayed 3 nights in May 2025

8/10 Good

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025