Country Cascades Waterpark Resort

3.5 star property
VIP Access

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Photo gallery for Country Cascades Waterpark Resort

Indoor pool, seasonal outdoor pool, pool cabanas (surcharge)
1 bedroom, pillow-top beds, in-room safe, desk
Family Penthouse | Living area | 43-inch flat-screen TV with digital channels, TV
Club Room | 1 bedroom, pillow-top beds, in-room safe, desk
Club Room | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Gym

Explore the area

View in a map
204 Sharon Dr, Pigeon Forge, TN, 37863
  • Place, Island at Pigeon Forge
    ‪6 min walk‬
  • Place, LeConte Center at Pigeon Forge
    ‪10 min walk‬
  • Place, Titanic Museum
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪65 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Family Room, Balcony, Poolside

8.8 out of 10
Excellent
(86 reviews)
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Family Studio Suite

8.2 out of 10
Very good
(24 reviews)
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds OR 1 Queen Sofa Bed

Family Room, Balcony, Mountain View

8.8 out of 10
Excellent
(78 reviews)
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Club Room

9.2 out of 10
Wonderful
(52 reviews)
  • 28 sq m
  • Sleeps 6
  • 1 King Bed and 2 Large Single Bunk Beds

Signature Room

9.4 out of 10
Exceptional
(36 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bunk Bed

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(162 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Honeymoon Single Room, 1 King Bed (Celebration Suite)

8.8 out of 10
Excellent
(38 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Family Penthouse

8.4 out of 10
Very good
(36 reviews)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

Similar properties

About this property

Country Cascades Waterpark Resort

Family-friendly hotel with 2 restaurants and free water park access
This hotel features 2 restaurants, free water park access and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, 2 coffee shops/cafes and a snack bar/deli are on-site. Housekeeping is available on request.
Country Cascades Waterpark Resort offers 314 accommodations with a safe and designer toiletries. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Country Cascades Waterpark Resort's great location. During your stay, you're just a quick walk from Island at Pigeon Forge. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include 2 restaurants and 2 coffee shops/cafes
  • Full breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the indoor and seasonal outdoor pools
  • Amenities include convenience store, a gift shop and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the family-friendly amenities and the location
  • Just a 5-minute walk from The Comedy Barn Theater and 9 minutes on foot from Island at Pigeon Forge
There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. Public spaces have free WiFi. Country Cascades Waterpark Resort offers its guests a complimentary water park, a waterslide, and an indoor pool. A children's pool, a seasonal outdoor pool, and a fitness centre are also featured at the family-friendly Country Cascades Waterpark Resort. Limited free parking is available on a first-come, first-served basis. A complete renovation of Country Cascades Waterpark Resort was completed in January 2023.

Smoking is allowed in designated areas at this 3.5-star Pigeon Forge hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Nonnaroni's – On-site restaurant.
ReFuel – On-site coffee shop. Open daily.
Granny Clucket's Breakfat – On-site family restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 14.99 for adults and USD 9.99 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Granny Clucket's Breakfat
  • Nonnaroni's
  • ReFuel

Things to do

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Heated pool
  • Indoor pool
  • Rock climbing
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Fenced pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool

More

  • 3 buildings
  • 7 floors
  • Built in 1996
  • Comprehensive food waste policy
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Renovated entire property - January 2023
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 14.99 for adults and from USD 9.99 for children
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open on 14 March and close on 18 October.
  • Pool access available from 9:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Hotel
Country Cascades Hotel Pigeon Forge
Country Cascades Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Waterpark Pigeon Forge
Country Cascades Waterpark
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Hotel Pigeon Forge
Country Cascades Waterpark Resort Hotel
Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Waterpark Resort Hotel Pigeon Forge

Country Cascades Waterpark Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1560 out of 2334 reviews
Rating 8 - Good. 420 out of 2334 reviews
Rating 6 - Okay. 203 out of 2334 reviews
Rating 4 - Poor. 87 out of 2334 reviews
Rating 2 - Terrible. 64 out of 2334 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laurel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Joe, Jasper

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was absolutely perfect for kids. Swimming and activities were great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, staff friendly
Stayed 1 night in Jun 2025

4/10 Poor

Kathryn

Travelled with group
Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

MICHELLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the waterpark and amenities. Nice clean hotel. Beds were comfortable. Staff was great!
Stayed 1 night in Jun 2025

8/10 Good

Jeffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Around everything!!! Waterpark, amenities and staff is great. From the quick bite and coffee to the friendly staff at the waterslides no complaints. Only concern is how much the rooms need updating. Just feels like a cheap motel bathroom. The bed is comfortable but it can use more of a higher quality bedding.
Stayed 4 nights in Jul 2025

4/10 Poor

Sheena

Travelled with family and small children
Disliked: Cleanliness
The beds terrible and the room was not clean. Found a hair clip on the floor next to a bed. Looked like they didnt sweep or clean the room. Very disappointed in the cleanliness.
Stayed 4 nights in Jul 2025

10/10 Excellent

Francesca

Stayed 7 nights in Jul 2025

10/10 Excellent

Heather, Bridgetown

Liked: Amenities, property conditions & facilities
Country Cascades was a delight. The waterpark was great. The children totally enjoyed it.
Stayed 8 nights in Jul 2025

10/10 Excellent

Crystal

Stayed 8 nights in Jul 2025

8/10 Good

Rick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Aris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family fun

We had a really wonderful stay. The room was neat and clean, staff very friendly and helpful, pool fun and refreshing. My kids had a ball! Only downside is arcade and breakfast kind of pricey for large families. Also no takeout containers for breakfast is kind of wasteful.
Stayed 2 nights in Jul 2025

6/10 Okay

Jone

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disappointed in NO coffee pot in our room. No complimentary coffee or water on the property. The inside slides were not working some of the time. The arcade room is not great—disappointing! We will not return. Not great for the price!
Stayed 2 nights in Jul 2025

8/10 Good

Brian

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great place too stay my only issue was my first night hurting my foot on the bed frame too nice of a place for them metal bed frames hanging out under the mattresses other than that extremely satisfied
Stayed 4 nights in Jul 2025

10/10 Excellent

Ronesha

Liked: Cleanliness, amenities, property conditions & facilities
Great for families and small children
Stayed 2 nights in Mar 2025

6/10 Okay

Jill

Travelled with family
Disliked: Cleanliness
The staff was great. I had the most interaction with staff member named Gabby. What a great attitude so helpful and kind. The big time negative and the main reason I will never go back to this hotel is because the property had water all over the floor from the indoor water area to all the activity spaces to the elevators! Unexcptable. I saw so many people lose balance and slip. I was a nervous reck my entire trip!
Stayed 6 nights in Jul 2025

10/10 Excellent

DEBBIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Donella

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My kiddos loved the indoor & outdoor waterpark most along with the scheduled fun! ❤️ Most of the staff was friendly, we encountered 2-3 that weren’t happy about their jobs it seemed but there were some very amazing employees that made up for it, the mildew buildup on the stairs & some spots were rough for a newer facility & the outside pool bathrooms weren't the cleanest but overall it was a great experience & we will be back! 🙂
Stayed 4 nights in Jul 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Friendly.Attractions close enough to walk and the food was great. Take advantage of the week long refillable cups. Tons of kid activities from pool party to cupcake decorating. Some activities cost but are affordable. Highly recommend.
Stayed 5 nights in Jun 2025

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had three of my grand babies with me and they had a blast!
Stayed 4 nights in Jul 2025

2/10 Terrible

George, Warner Robins

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
the little water slide was nice, This was classified as a resort.. This is not a resort. it's a hotel (an old one) that has water slides.. Maids don't clean ther rooms t hey only provide towels. To have your room cleaned is an extra charge.. The Beds are old and need changing. mattresses are bouncy and leans to the side. My mountain view consisted of looking over a parking lot facing an appartment complex.. This is a low budget hotel with high prices. It was so bad we checked out 2 days early...
Stayed 5 nights in Jul 2025

10/10 Excellent

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. The room was nice and clean. My kids loved the waterpark. Fun for all ages.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids! Me and my husband did not sleep good, we woke up with back aches from the bed every morning and I tossed and turned.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lorrie

Stayed 2 nights in Mar 2025