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Sunrise Ridge Resort

3.0 star property

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Photo gallery for Sunrise Ridge Resort

Exterior
Standard Suite, Mountain View | In-room safe, individually decorated, individually furnished, desk
Deluxe Suite, 2 Bedrooms, Mountain View | Dining room
Property grounds
Indoor pool, seasonal outdoor pool, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2301 Ridge Road, Pigeon Forge, TN, 37863
  • Place, The Ripken Experience - Pigeon Forge
    ‪18 min walk‬
  • Place, LeConte Center at Pigeon Forge
    ‪3 min drive‬
  • Place, Island at Pigeon Forge
    ‪5 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪57 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Bedroom

8.8 out of 10
Excellent
(9 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom | In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 Bedroom

9.6 out of 10
Exceptional
(35 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Room, 2 Bedrooms

8.8 out of 10
Excellent
(38 reviews)
  • 102 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Townhome, 2 Bedrooms

Townhome, 2 Bedrooms | In-room safe, individually decorated, individually furnished, desk

Townhome, 2 Bedrooms

8.8 out of 10
Excellent
(28 reviews)
  • 110 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View | In-room safe, individually decorated, individually furnished, desk

Deluxe Room, Mountain View

8.8 out of 10
Excellent
(8 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Mountain view

View all photos for Standard Suite, Mountain View

Standard Suite, Mountain View | In-room safe, individually decorated, individually furnished, desk

Standard Suite, Mountain View

8.6 out of 10
Excellent
(4 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Mountain view

View all photos for Deluxe Suite, 2 Bedrooms, Mountain View

In-room safe, individually decorated, individually furnished, desk

Deluxe Suite, 2 Bedrooms, Mountain View

9.6 out of 10
Exceptional
(27 reviews)
  • 102 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed
  • Mountain view

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About this property

Sunrise Ridge Resort

Family-friendly resort with 2 hot tubs and indoor pool
Along with an indoor pool, this smoke-free resort has a fitness centre and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and concierge services are on-site. Housekeeping is available on request.
Sunrise Ridge Resort offers 133 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and DVD players. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3-star resort has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hairdryers can be requested.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Sunrise Ridge Resort's great location. During your stay, you'll be within walking distance of LeConte Center at Pigeon Forge. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and seasonal outdoor pools or soak in the 2 hot tubs
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a sauna and a playground
  • Guests have great things to say about the local sightseeing and the clean guestrooms
  • Just a 4-minute drive from LeConte Center at Pigeon Forge and 12 minutes from Dollywood
As a guest of Sunrise Ridge Resort, you'll find 2 hot tubs, an indoor pool, a sauna, and a fitness centre. WiFi is free in public spaces. There's an onsite business centre. A seasonal outdoor pool, barbecue grills, and an arcade/games room are also featured at the family-friendly Sunrise Ridge Resort. Free self parking is available.

This 3-star Pigeon Forge resort is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • DVD player
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 12.35 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 11:00 PM
  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sunrise Ridge Resort Diamond Resorts Pigeon Forge
Sunrise Ridge Resort Diamond Resorts
Sunrise Ridge Diamond Resorts Pigeon Forge
Sunrise Ridge Diamond Resorts
Sunrise Ridge Diamond s Pigeo
Sunrise Ridge Resort Resort
Sunrise Ridge Resort Pigeon Forge
Sunrise Ridge Resort by Diamond Resorts
Sunrise Ridge Resort Resort Pigeon Forge

Sunrise Ridge Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 633 out of 1000 reviews
Rating 8 - Good. 230 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Krishna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No complaints
Stayed 2 nights in Oct 2025

6/10 Okay

Rosemary

Travelled with family
Liked: Property conditions & facilities
Nothing exceptional
Stayed 4 nights in Oct 2025

10/10 Excellent

Harshavardhan

Stayed 2 nights in Oct 2025

10/10 Excellent

Miguel

Stayed 1 night in Oct 2025

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place was awful! Neighborhood leading up to the facility was junky, appeared unsafe. Due to the location we asked to see the condo before checking in. As soon as maintenance opened the door for us the odor was unpleasant it smelled like dirty carpet, and wet dogs! The furniture was old and the recliner looked like it had been picked up out of a dumpster somewhere. The dining table had huge water marks all over it. The main living dining area was all that we checked out, that was enough for us. We cancelled our reservation and stayed at River Stone Resort.
Stayed 3 nights in Oct 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this place, very clean and accommodating for everyone.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carl

Stayed 7 nights in Oct 2025

8/10 Good

Terrance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and the apartment/suite with a balcony view of the Smoky Mountains was all incredible. The only complaint I had was that the property is somewhat near a landfill which you can occasionally smell.
Stayed 6 nights in Oct 2025

10/10 Excellent

Lorelei

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was spotless! Excellent view of the mountains. The staff was amazing! We will be back!
Stayed 1 night in Oct 2025

8/10 Good

Christine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were well maintain. They had several workers keeping up with the groups and it was decorated for fall. The indoor pool and rooms could use updating but the rooms felt clean. It was nice to have a separate bedroom and a full kitchen. The views were beautiful. It is about 5 minutes from the grocery and 10 min or less to Dollywood.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jimmy

Stayed 2 nights in Oct 2025

4/10 Poor

Clifford, Condor

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Very out dated and needs upgrading. Mattress was wore out and creaked every time you moved.
Stayed 2 nights in Oct 2025

10/10 Excellent

Antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the family oriented duplexes
Stayed 3 nights in Oct 2025

10/10 Excellent

Judi, Fayetteville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was a couple of miles or so out in the country so i made sure to get back to the condo before dark. Condo was clean and I had an excellent view of the valley off of the balcony in the back. You could hear the chug of the train at Dollywood and the train whistle at the top of each hour. Kitchen had all the amenities.
Stayed 5 nights in Oct 2025

6/10 Okay

Lucas

Stayed 2 nights in Oct 2025

8/10 Good

Kenyatta

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Kathy

Liked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Marsha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two units were very spacious. The property is close to the LeConte Center and Parkway. The only issue: one unit the first bed was hard, the second bedroom the mattress was very soft and obviously not rotated often. The other unit beds seemed fine. I would stay again.
Stayed 2 nights in Oct 2025

8/10 Good

Crystal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall good place to stay. The room was updated, clean and very nice. Full kitchen appliances were up to date. 2 outside pools and 2 inside pools and hot tub. The game room is very small and could use some updated games. It is close to everything but it is also near some type of landfill or garbage company which we could smell in the air at times (not too bad but it did smell). Overall we enjoyed our stay.
Stayed 3 nights in Oct 2025

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was nice and quite. The unit was spacious but could use some updates. The city dump is near by and could smell while driving to property and at the pool.
Stayed 3 nights in Oct 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great
Stayed 3 nights in Oct 2025

8/10 Good

Morgan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Our bathtub water wouldnt turn off. Other than the smell of the landfeild out side everything was great. We would go again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was clean and tidy. it was pretty stuffy in the room when we got there, however, it cooled down very quickly once the AC was turned on.
Stayed 2 nights in Oct 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff wonderful. Will stay there again!!
Stayed 3 nights in Oct 2025