6. Mai 2019 von Guest Relations
Dear Anonymous, Thank you for your review. We are sorry to hear that we could not totally meet your expectation. It is very important to offer our guests a truly comprehensive and memorable holiday experience. Unfortunately, this goal is not easy to achieve if our guests do not tell us immediately what they do not like or what does not meet their expectations. We would be pleased to host you again and change your opinion. Kind Regards, Guest Relations Officer