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Best Western Plus Plattsburgh

3.0 star property
VIP Access

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Photo gallery for Best Western Plus Plattsburgh

Reception
Exterior
Suite, 1 King Bed, Non Smoking, Kitchenette | Room amenity
BBQ/picnic Area
Suite, 1 King Bed, Non Smoking, Kitchenette | 1 bedroom, pillow-top beds, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle

Explore the area

View in a map
446 Route 3, Plattsburgh, NY, 12901
  • Place, Champlain Centre
    ‪5 min walk‬
  • Place, State University of New York-Plattsburgh
    ‪3 min drive‬
  • Place, Battle of Plattsburgh Center and War of 1812 Museum
    ‪5 min drive‬
  • Airport, Plattsburgh, NY (PBG-Plattsburgh Intl.)
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub (Separate Living Room)

Suite, 1 Queen Bed, Non Smoking, Jetted Tub (Separate Living Room) | 1 bedroom, pillow-top beds, desk, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Jetted Tub (Separate Living Room)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Separate Living Room)

1 bedroom, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (Separate Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Separate Living Room)

1 bedroom, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (Separate Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony, Pool View

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 2 Double Beds, Balcony, Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

1 bedroom, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | 1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Jetted Tub (Walk-in Shower;with Sofabed)

Fridge, microwave, coffee/tea maker, high chair

Suite, 1 King Bed, Accessible, Jetted Tub (Walk-in Shower;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Poolside

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Poolside

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette | 1 bedroom, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | 1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Plus Plattsburgh

Family-friendly hotel with free breakfast and free airport shuttle
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a bar/lounge, a 24-hour business centre and coffee/tea in a common area. Change of towels is available on request
Best Western Plus Plattsburgh offers 126 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 50-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Plattsburgh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at Best Western Plus Plattsburgh gets high marks from our customers. During your stay, you're just a quick walk from Champlain Centre. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the pool and the helpful staff
  • 6 minutes by foot from Champlain Centre and a 3-minute drive from State University of New York-Plattsburgh
  • Free airport, railway station and bus station shuttle shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Best Western Plus Plattsburgh offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Best Western Plus Plattsburgh. A roundtrip airport shuttle (available on request), A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking is free.

This Plattsburgh hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 10:30 AM.
Best Western Plus Plattsburgh has a restaurant on site.
99 Pub and Restaurant – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 9:00 PM on request
  • Free train station pick-up shuttle from 7:00 AM to 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free train station drop-off
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 99 Pub and Restaurant

Things to do

  • 24-hour gym
  • Air hockey
  • Arcade/game room
  • Bicycle cleaning area
  • Games
  • Indoor pool
  • Shopping centre
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • High chair
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 21 2025 to October 22 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 16 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Plattsburgh offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM
  • Up to 2 children aged 16 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Inn Smithfield
Best Western Plus Inn Smithfield Plattsburgh
Best Western Plus Smithfield
Best Western Plus Smithfield Plattsburgh
Best Western Smithfield
Best Western Plus Plattsburgh Hotel
Best Western Plattsburgh
Best Western Plus The Inn At Smithfield Hotel Plattsburgh
Plattsburgh Best Western
Best Western Plus The Inn At Smithfield
Plus Plattsburgh Plattsburgh
Best Western Plus Plattsburgh Hotel
Best Western Plus Plattsburgh Plattsburgh
Best Western Plus Plattsburgh Hotel Plattsburgh

Reviews

Best Western Plus Plattsburgh Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 612 out of 1004 reviews
Rating 8 - Good. 234 out of 1004 reviews
Rating 6 - Okay. 100 out of 1004 reviews
Rating 4 - Poor. 34 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

Reviews

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

2/10 Terrible

Carrie, Altona

Stayed 1 night in Aug 2025

2/10 Terrible

John, Scotch Plains

Stayed 1 night in Aug 2025

4/10 Poor

Carrie, Altona

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Check in staff was rude
Stayed 1 night in Aug 2025

8/10 Good

Aravind

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Randy

Travelled with family
Liked: Staff & service, amenities
It was ok for one night after a day trip to Montreal. It was very basic. Staff was friendly, breakfast was included and fairly good. The indoor pool looked nice but we were too late to use it. The room was very dated, small bathroom. There were lots of nearby food places & a Walmart.
Stayed 1 night in Jul 2025

10/10 Excellent

Dominick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Adriana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was good but I Found BED BUGS on my bed... BREAKFAST was so poor...
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 2 nights in Aug 2025

8/10 Good

Celestina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great and amazing breakfast. Staff is friendly. Pillow is too soft
Stayed 1 night in Aug 2025

4/10 Poor

Martin

Travelled with family
Disliked: Cleanliness

Dissatisfied and NEVER coming back!

Dirty Bathroom with ‘’residues’’ that needed to be flushed 2 times (picture before the second flush), dirty and old bathtub and tiles full of mildew! Really disgusting!! Carpets dirty ALL over hotel (room, halls)
Stayed 1 night in Aug 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Old, rundown rooms. Not what it looks like in the pictures.
Stayed 1 night in Jul 2025

10/10 Excellent

Aman

Stayed 1 night in Jul 2025

8/10 Good

David

Stayed 1 night in Jul 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hot breakfast. The young woman in the dining room was excellent and very attentive. We were pleasantly surprised to find a Tesla charging station but disappointed that there was no recycling. The fan did not work in our bathroom but the shower was great. Front desk staff were helpful. Hotel was centrally located with an attached restaurant.
Stayed 2 nights in Jul 2025

6/10 Okay

Debra

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kana

Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Stayed 1 night in Jun 2025

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable night in Plattsburgh

This is more if a motel setup that you can drive near your room. The rooms and bed are very comfortable. The girl at check in was very friendly and pleasant. The only negative is to get to 2nd floor you need to bring your luggage up a flight of stairs.There are several places to eat near by.
Stayed 1 night in Jul 2025

10/10 Excellent

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Leacy

Stayed 1 night in Jul 2025

4/10 Poor

Marla

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I was disappointed at the cleanliness in the king suites, there were mysterious splatters along bottoms of the bathroom walls. Most surfaces, the top of the toilet, window sills, lights etc were dusty. The pool area was nice, although it didn't feel very heated. There were a lot of small glass shards on the sidewalk to the king suite area of the hotel. It's a convenient place to stay, but I felt like I paid far too much for the experience, especially since I didn't feel fully comfortable using the jet tub that was supposed to be the highlight of the room due to the cleanliness issues.
Stayed 2 nights in Jul 2025