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Room options

View all photos for City Condo, 1 Queen Bed, Partial Sea View

1 bedroom, in-room safe, blackout curtains, soundproofing

City Condo, 1 Queen Bed, Partial Sea View

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Partial sea view

View all photos for City Condo

City Condo | 1 bedroom, in-room safe, blackout curtains, soundproofing

City Condo

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Economy Apartment

Economy Apartment | 1 bedroom, in-room safe, blackout curtains, soundproofing

Economy Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Alizee Tower

Apartment with a rooftop terrace, 8-minute walk to Playa del Carmen Main Beach
Along with an outdoor pool, this smoke-free apartment building has a rooftop terrace and concierge services. WiFi in public areas is free. Other amenities include tour/ticket assistance. Each apartment features free WiFi and a balcony, plus a kitchen with a fridge and a microwave. A Smart TV, an electric kettle and a hairdryer are among the other amenities available to guests. Limited housekeeping is available.
Alizee Tower offers 25 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. Accommodation at this 3-star apartment has kitchens with full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Playa del Carmen apartment provides complimentary wireless Internet access. Smart televisions are featured in guestrooms. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the apartment include an outdoor pool.
During your stay at Alizee Tower, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a rooftop terrace. This comfortable apartment building has 25 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a balcony and a Smart TV
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Playa del Carmen Main Beach and Mamitas Beach
As a guest of Alizee Tower, you'll find an outdoor pool, a rooftop terrace, and tour/ticket assistance. Public spaces have free WiFi. Alizee Tower also features concierge services, pool umbrellas, and a lift.

This 3-star Playa del Carmen apartment is smoke free.

Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Travel cot

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 42-inch Smart TV

Outdoor areas

  • Balcony
  • Outdoor furniture
  • Rooftop terrace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift (70 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair-accessible path to lift
  • Wheelchairs on site
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 25 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alizee Tower

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 4000 per stay
  • Cleaning fee: MXN 150 per accommodation, per night (varies based on the length of stay).
  • Service fee: MXN 60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Sunday: 8:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Alizee Tower Apartment
Alizee Tower Playa del Carmen
Alizee Tower Apartment Playa del Carmen

Alizee Tower Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 25 out of 29 reviews
Rating 8 - Good. 3 out of 29 reviews
Rating 6 - Okay. 1 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

9.8/10

Cleanliness

9.4/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Aleksandra

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, nice pool on the top floor. Highly recommend. Close to everything.
Stayed 4 nights in Jun 2025

10/10 Excellent

Toni

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. They were very friendly and helpful. Spacious and clean rooms with everything you need. Enjoyed the roof top pool and gym. They also had beach chairs and umbrellas to rent for a small fee. I would highly recommend this place.
Stayed 4 nights in May 2025

10/10 Excellent

Sherry

Liked: Cleanliness, property conditions & facilities
Stayed 21 nights in Feb 2025

10/10 Excellent

Yash

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Alizee Tower was a great stay. Amazing apartment and host; very close to the beach and 5th Avenue highly recommend
Stayed 3 nights in Dec 2024

10/10 Excellent

Yijing

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and located very close to the downtown central area. We felt very safe during our stay and it is located at a side street, which is very quite compared to the fifth ave.
Stayed 6 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous room, beautiful rooftop swimming pool and lounge area, super friendly staff! Everybody very helpful. Everything felt very safe. Hope to go there again!
Stayed 3 nights in Jan 2025

10/10 Excellent

ALAN JOHN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were pleasantly surprise how friendly and helpful the front desk personnel at Alizee Tower are ! Ana , Edgar and Abby and their coworkers always are there to help with things to do with the accommodations and also setting you up for local experiences and adventures . Don’t forget to grab some Tommy Bahama chairs from them and head down to the beach or just tan at the roof top pool facilities! Thanks for everything , we’ll be seeing you again next time we are in town Al , Suzy , Brianna and Emily from British Columbia
Stayed 13 nights in Dec 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, room comfort

Friendly place

We stayed a few days :Perfect for us!
Stayed 4 nights in Dec 2024

6/10 Okay

Jacob, Vancouver

Travelled with partner
Liked: Amenities, property conditions & facilities
Alizee tower was really close to the main tourist streets and not a far walk from the beach. It was like the pictures and bigger than expected. It was interesting that we saw cleaners but after 3 nights no one had come to clean the room, I’m guessing this only happens with longer stays and they clean when people check-out. Everytime we had questions the front desk was extremely helpful and they were very kind. They were very diligent in fixing things like the shower head that was spraying everywhere in our suite and when our safe was being uncooperative. I would stay here again because the value was great and the staff seemed very pleasant
Stayed 3 nights in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, room comfort

Great value and location, modern rooms

Very nicely appointed modern rooms with sitting area and small kitchen and full-size refrigerator. Bathrooms are modern with rain type shower. Very nice rooftop pool. The housekeeping and Maintenace staff are outstanding. Common areas are always very clean and well maintained, which is very important to me. The staff is extremely pleasant and helpful with questions or recommendations. Location is ideal, easy walk to the beach, grocery store, many restaurants or shops. I have stayed at this hotel 3 separate times this year and loved it. Added bonus, the restaurant Francesca which is just steps from the front door has amazing pastries and, in my opinion, the best pizza in the city -from a wood fired oven. I tried the pizza based on a hotel staff member recommendation.
Stayed 7 nights in Oct 2024

10/10 Excellent

Vitaly

Liked: Cleanliness, room comfort

Great place for couples

Great place to stay if you visit Playa Del Carmen. It is located very conveniently in very close proximity to nice public beach and set of wonderful restaurants.
Stayed 7 nights in Sep 2024

8/10 Good

Andy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, friendly staff
Stayed 10 nights in Sep 2024

10/10 Excellent

Sonjila

Liked: Cleanliness, room comfort

Awesome staff Great stay

I had an amazing stay for over 3 weeks. The property is very new. It blends modern design with updated technologies. I found it to be very safe with the bonus of being close to the awesome fruitaria, bakery, and stores. The staff is extremely friendly and the ladies are helpful. I stayed in two different units: the economy apartment, while not having a balcony, makes up for it in space, ambience, and design. The City condo is bright and airy with an awesome balcony without too much noise. I would recommend this as a must stay! And I will definitely return 5 stars!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sonjila

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Sonjila

Stayed 2 nights in Aug 2024

10/10 Excellent

Sonjila

Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Clenton

Liked: Cleanliness, room comfort

Best Deal for the Price

Best deal you can get for the price. Very clean, modern and closer to all attractions in Playa Del Carmen. Staff is very helpful towards tourists.
Stayed 3 nights in Aug 2024

8/10 Good

Eric

Liked: Cleanliness

Nice clean hotel with great location

The rooms are relatively large, well equipped with a good size fridge and kitchenette. the bathroom is modern and has a nice large rain type shower. The rooftop pool and gym are very nice amenities. Everything is immaculately clean and well maintained, which I loved. The staff is extremely nice and helpful. Great location with a buffer from the noise on 5th Av. I'm not sure I ever fully understood the cleaning schedule, but it seemed like it was every 3rd day with the option to have it done more often for a small fee. The only negative was the construction noise from next door which seems like it's actually a connected building. I admit however that I am overly sensitive to noise so others may be less concerned. However, there is no ability to control that, and construction seems to be almost everywhere in the city. I recommend this hotel.
Stayed 6 nights in Jul 2024

8/10 Good

jonathan

Liked: Cleanliness, property conditions & facilities
The place is really comfy and the amenities are really good.
Stayed 4 nights in Jul 2024

10/10 Excellent

oscar

Great Hotel very new and had everything you need 👍👍👍
Stayed 5 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The building and room were clean and modern and the people working there were amazing, Kind and helpful! I would/will stay there again close to the beach and the main strip like 10 min walk
Stayed 7 nights in Apr 2024

10/10 Excellent

Roel de los, Fairfield

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Loved our stay. Hotel was brand new. Room was beautiful and great layout. Rooftop pool was wonderful. Area was quiet yet only a block from the end of 5th Ave. Already booked to go back in a few months. Our new favorite place in Playa del Carmen. (Zazil Ha).
Stayed 7 nights in Apr 2024

10/10 Excellent

Niles

Liked: Cleanliness, room comfort

Alize Towers

Great apartment with an awesome staff. Every Detail mattered.
Stayed 7 nights in Apr 2024

10/10 Excellent

Victorico López

Liked: Cleanliness, property conditions & facilities
Nos grado la tranquilidad, el trato, la limpieza, las instalaciones y el orden que tienen, muy amables ☺️☺️
Stayed 8 nights in Dec 2024

10/10 Excellent

JOSE, Alvaro Obregon

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024