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Fiesta Inn Playa del Carmen

3.0 star property
VIP Access

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Photo gallery for Fiesta Inn Playa del Carmen

Room (Cool) | Property amenity
Exterior
View from property
Outdoor pool
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Gym
  • Breakfast available

Explore the area

Map
Avenida 10 Esq. Con Calle 26, Playa del Carmen, QROO, 77710
  • Playa del Carmen Main Beach
    ‪6 min walk‬
  • Mamitas Beach
    ‪6 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room with a View, Double

View from property

Room with a View, Double

8.6 out of 10
Excellent
(4 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

View from property

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(27 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (Cool)

Room (Cool) | 1 bedroom, in-room safe, desk, laptop workspace

Room (Cool)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | View from room

Superior Room, 1 King Bed

8.4 out of 10
Very good
(25 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior detail

Holiday Inn Express And Suites Playa Del Carmen by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1002)
The price is CHF 146
for 1 room
includes taxes & fees
13 Jul - 14 Jul
Holiday Inn Express And Suites Playa Del Carmen by IHG

About this property

Fiesta Inn Playa del Carmen

Boardwalk/promenade hotel with fitness centre and rooftop terrace
An outdoor pool, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site.
Fiesta Inn Playa del Carmen offers 129 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Fiesta Inn Playa del Carmen. During your stay, you're just a quick walk from Quinta Avenida. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at La Isla
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Within a 10-minute walk of Mamitas Beach and Playa del Carmen Main Beach
Fiesta Inn Playa del Carmen offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A rooftop terrace, multilingual staff, and a garden are also featured at the eco-certified Fiesta Inn Playa del Carmen. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
La Isla – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 30 for adults and USD 22 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Isla

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from June 18 2025 to August 31 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fiesta Inn Playa del Carmen

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 20.00 per night
  • A tax is imposed by the city: USD 2.97 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 22 for children
  • Self-parking fee: USD 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Inn Playa Carmen
Fiesta Playa Carmen
Fiesta Inn Playa Del Carmen Riviera Maya Mexico
Fiesta Inn
Fiesta Inn Playa Carmen Playa del Carmen
Fiesta Playa Carmen Playa del Carmen
Fiesta Inn Playa Del Carmen Riviera Maya
Fiesta Del Carmen Del Carmen
Fiesta Inn Playa del Carmen Hotel
Fiesta Inn Playa del Carmen Playa del Carmen
Fiesta Inn Playa del Carmen Hotel Playa del Carmen

Fiesta Inn Playa del Carmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 617 out of 1003 reviews
Rating 8 - Good. 275 out of 1003 reviews
Rating 6 - Okay. 62 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dane, Henderson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient underground parking, walkable location.
Stayed 1 night in Mar 2025

8/10 Good

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! It was perfect for our trip. SO much better than a resort given how safe we felt, how easy it was to walk to amazing restaurants, the beach, shops & everything else we wanted! We were super happy with this choice!
Stayed 6 nights in Feb 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were really good. It was a stone's throw to lots of great restaurants, shopping and the beach. It has a nice shaded area between the two rooftop pools. We ate breakfast at the buffet, there was a lot of selection and everything was fresh. Will definitely go back to this hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

mr

Stayed 1 night in Mar 2025

10/10 Excellent

shmarya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 2 nights in Feb 2025

8/10 Good

Jeff

Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern hotel with very friendly and helpful staff
Stayed 6 nights in Mar 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Good location near the 5th street and the beach
Stayed 2 nights in Mar 2025

8/10 Good

Dmitry, Cancún

Stayed 1 night in Mar 2025

10/10 Excellent

Hyunjung Lily

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the roof top pool area. Great location to walk to busy tourist street. Got free one alcohol drinks.

4/10 Poor

Grant

Disliked: Cleanliness
Stayed 27 nights in Jan 2025

10/10 Excellent

Miriam Lizbeth Medrano, Denver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop pools were pretty cool
Stayed 9 nights in Dec 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and conveniently located. I do wish the room had come with a fridge which it did not.
Stayed 6 nights in Feb 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable bed, quiet.
Stayed 3 nights in Feb 2025

4/10 Poor

Chaniqua

Disliked: Cleanliness, property conditions & facilities
The rooms balcony and bathroom were old and not cleaned property. They still looked dirty after being cleaned which means it’s time to upgrade. The bed also needed upgrading. I will not stay here again. I’ve stayed at other hotels nearby and they are much better.
Stayed 3 nights in Feb 2025

4/10 Poor

Michelle

Travelled with family
Disliked: Cleanliness, amenities
I liked location close to Quinta Ave. I didn't enjoy their buffet presentation made food look old and unappetizing. Customer service was not the best .. because we were VIP no one said anything about the drinks or room upgrade. Omg!! The bathroom strangest layout the sink was in the middle no privacy to wash hands or brush teeth.
Stayed 4 nights in Feb 2025

10/10 Excellent

Lori

Stayed 3 nights in Feb 2025

8/10 Good

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

kusom, Surrey

Travelled with family
Closeness to 5th ave Only complaint is we overheard a guests money missing from the safe- this was the exact same incident which happened 7 years ago at this same hotel when we stayed here.
Stayed 1 night in Feb 2025

10/10 Excellent

Roberto Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot!!! Don’t know why I never even thought about booking here in the first place! Definitely going back
Stayed 6 nights in Feb 2025

10/10 Excellent

Henk

Stayed 1 night in Feb 2025