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Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive

4.5 star property

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Photo gallery for Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive

A long, clear blue pool with a tiled edge, overlooking a beach and ocean.
Property video
A seaside restaurant with outdoor seating, large windows, and a view of the ocean.
A modern hotel entrance with a central staircase, surrounded by potted plants and palm trees.
An aerial view of a resort with a beach, clear waters, and a pool area.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Restaurant

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪5 min drive‬
  • Place, Playa Paraiso Golf Course
    ‪5 min drive‬
  • Place, Paradise Beach
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for OCEANFRONT SUITE - MORE INCLUSIVE

A modern hotel room with a large bed, bedside tables, a desk, a TV, and an air conditioning unit.

OCEANFRONT SUITE - MORE INCLUSIVE

  • Sea view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for OCEANFRONT SWIM UP SUITE

A hotel room with two beds, a balcony with a view of the ocean, and a nightstand with a lamp.

OCEANFRONT SWIM UP SUITE

  • Sea view
  • 67 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for OCEANFRONT POOL SWIM UP SUITE

A hotel room with two beds, a desk, a chair, a TV, and a ceiling fan.

OCEANFRONT POOL SWIM UP SUITE

  • Sea view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Room

Free minibar, desk, laptop workspace, blackout curtains

Room

  • Sea view
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed or 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Room

Free minibar, desk, laptop workspace, blackout curtains

Room

  • Sea view
  • 67 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room

Free minibar, desk, laptop workspace, blackout curtains

Room

  • Sea view
  • 67 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed
  • Free Wi-Fi

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About this property

Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive

5 restaurants, 2 outdoor pools and a full-service spa are available at this resort. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, 2 poolside bars, 2 bars/lounges and a fitness centre are on-site.
Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive offers 159 air-conditioned accommodations with free minibar items and free newspapers. Rooms open to balconies or patios. 30-inch Smart televisions come with satellite channels.

Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the resort's full-service spa, Náay Spa. Services include deep-tissue massages, hot stone massages, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive. During your stay, you'll be close to Maroma Beach. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Drinking and dining options include 5 restaurants, 2 poolside bars and 2 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with deep-tissue massages, manicures and pedicures or body treatments at Náay Spa
  • Services include a children's club, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 14 minutes by car from Maroma Beach and 7 minutes from Cirque du Soleil Boutique at Vidanta Riviera Maya
  • Airport shuttle service available for a fee
Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 5 restaurants on site. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and a complimentary children's club are also featured at the luxury Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen resort.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
KICK – This restaurant serves breakfast and lunch. Open daily.
PALMS RESTAURANT – This restaurant serves breakfast and lunch. Open daily.
JADE – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
HABB – This restaurant specialises in Indian cuisine and only serves dinner. Open daily.
SWELL – On-site bar. Open daily.
Room service is available.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Room service during certain hours
In-room minibar (all beverages included)

Land activities

Volleyball
Children's club
Childcare

Entertainment

On-site entertainment and activities

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 poolside bars
  • 5 restaurants

Restaurants on site

  • HABB
  • JADE
  • KICK
  • PALMS RESTAURANT
  • SWELL

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift (114 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub or hydromassage showerhead
  • Private or shared bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Food and drink

  • Free stocked minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Generations Riviera
Generations Riviera Maya Gour
Generations Riviera Maya Playa del Carmen
Generations Riviera Maya Resort Playa del Carmen
Maya Generations
Riviera Maya Generations
Generations Riviera Maya Gourmet All Inclusive Karisma Hotel
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Generations Riviera Maya Gourmet All Inclusive by Karisma
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Generations Riviera Maya
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Generations Riviera Maya Gourmet All Inclusive by Karisma
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Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 91 out of 157 reviews
Rating 8 - Good. 23 out of 157 reviews
Rating 6 - Okay. 19 out of 157 reviews
Rating 4 - Poor. 14 out of 157 reviews
Rating 2 - Terrible. 10 out of 157 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service friendly staff delicious food & drinks 10/10 recommend
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Nicholus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, from the view to the staff. The food was amazing compared to the other resort I stayed at. I will definitely come back to this place.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the beach and the included options for the cenote tours and Maroma beach day with snorkeling!
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente!!
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Nda Bledja

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were amazing
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Jade

The pools were very clean
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great family vacation. Big comfortable room, food was good and the kids club and staff there did a fantastic job. The bonus of attending the Nickelodeon water park was a great perk also.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was semi terrible but we made due. Not a foodie vacation! But staff and everybody was very nice.
Breakfast
Cute little Coaties were everywhere
Haab the Indian Restaurant was decent with great views.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Bimal

Liked: Cleanliness, room comfort, communication
Great Service with Great location
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, Friendly & Helpful staff
Stayed 5 nights in Dec 2025
Verified review

4/10 Poor

Lia

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stay at your own risk! Everything was fine until housekeeping stole my money!
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were very friendly and helpful.The kids enjoyed the kids club, outdoor games, crafts and, of course, the pool. Our room was spacious with a great view. Our day at Nickelodeon was so much fun.
Stayed 7 nights in Jan 2026
Verified review

2/10 Terrible

Stephen

Disliked: Cleanliness, check-in, communication, listing accuracy
Clean room, nice staff. Only 1 sit down restaurant for lunch and the wait was 45 minute. Lomas travel messed up our excursions and refused to take accountability
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Austin

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was clean and staff was very friendly. Only thing I would say is when at wine kitchen or at check in tell them that a bottle of wine gets charged to the room
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience with Generations was the most amazing one I could've ever dreamed of. My kids and I enjoyed mostly the pool, the swim out setting. The food was outstanding, the service so friendly and really impeccable. I was able to practice my Spanish with everybody. We were pampered like we were celebrities! Everything will be in our dear memories forever. A big highlight was also Lomas transportation and their service. Thank you for giving me and my kids a dreamy experience! I highly recommend Generations Riviera Maya to any family! Hasta la próxima, amigos!
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room (except bathroom ceiling peeling)|staff was friendly, but it was sometimes difficult to communicate due to language barrier (I’m brushing up on my Spanish). Outdoor areas nice and clean. The resort felt very safe and was not crowded at all. The resort included airport transportation and check into the resort was easy. We were able to visit the Nickelodeon Aqua park, which was fun. The only downside was the unorganized transportation back to Generations from Nickelodeon. Food was decent but limited. The resort offers off-resort restaurants but most are adult only. Overall we had a good time, the trip was for 7 year olds spring break, and he had a blast so that’s the important part.
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Laura

Liked: Cleanliness, listing accuracy
Disliked: Communication
Communication was not good, we did not know how to access the water park and when we tried to access it we learned it had to be booked the day before. We were not able to use the water park due to that. We struggled with the restaurant options, not enough kid options. Jade restaurant was the best of our experience. They went out of their way to give good service and was very accommodating. Overall, the place was beautiful and clean.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Aimee

Liked: Cleanliness, amenities, property conditions & facilities
Incredible family experience
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Mohamed Yahia

Liked: Cleanliness, property conditions & facilities
This resort was beautiful and a great place for children and their families to enjoy
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Swim out room was great with young children.
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Abner

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great food, great hotel accomodations, great hotel hosts, felt safe the hole stay. Very restful and great overall experience!
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities, communication
generations maya is a win win
Stayed 5 nights in Jul 2025
Verified review

4/10 Poor

Padmini

Liked: Property conditions & facilities, communication
Property was nice and clean.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Perry

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing resort with exceptional food and a quiet cozy feel. Great restaurant options with the adjacent adults only resorts. Beach was beautiful, ocean was rocky.
Stayed 9 nights in Jan 2025
Verified review

10/10 Excellent

Rebecca Barcellos

Liked: Cleanliness, property conditions & facilities, communication
Best experience, love the hotel and also the staff. Great kids area and the food was incredible. Will definitely come back :)
Stayed 4 nights in Aug 2024