Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

4.5 star property

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3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Creator video
Couples treatment room(s), sauna, hot tub, steam room
5 bars/lounges, 3 poolside bars, swim-up bar
Balcony view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Hot tub
  • Room service
  • Housekeeping

Explore the area

View in a map
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780
  • Quinta Avenida
    ‪2 min walk‬
  • Mamitas Beach
    ‪3 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

Junior Suite, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(59 reviews)
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(47 reviews)
  • 61 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Pool View

8.4 out of 10
Very good
(5 reviews)
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Garden View

9.0 out of 10
Wonderful
(20 reviews)
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed (Swim-Up)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront

8.6 out of 10
Excellent
(9 reviews)
  • 61 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Oceanfront (Swim-Up)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Oceanfront

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront (Walk-Out)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Accessible, Garden View

  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible, Garden View

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds (Swim-Up)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive 's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive offers 524 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead and a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

3 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Innan has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive . During your stay, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free WiFi in public areas and free valet parking, plus 3 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Fusion cuisine with a beachfront location at Pelicanos, one of the property's 7 restaurants and 5 bars/lounges
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Indulge with manicures and pedicures, Swedish massages or aromatherapy at Innan
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the pool and the beach
  • Steps from Quinta Avenida and Playa del Carmen Main Beach
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as complimentary cabanas and sunloungers. At Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive , you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a hot tub and a steam room. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

Pelicanos – This beachfront restaurant specialises in Fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Asiana – This theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Rincón Mexicano – Overlooking the garden, this theme restaurant specialises in Mexican cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.
Kalamata – Overlooking the pool, this theme restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open selected days.
Spice – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 poolside bars
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Asiana
  • Kalamata
  • Pelicanos
  • Rincón Mexicano
  • Spice

Things to do

  • 3 outdoor pools
  • Bicycle storage
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6,781 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Playa Carmen
Playa Carmen All Inclusive
Playa Carmen Resort
Royal Playa Carmen
Royal Playa Carmen All Inclusive Spa & Resort
Royal Playa Carmen Spa
Royal Playa Carmen All Inclusive Spa Resort
Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen
Hilton Playa Carmen Adults-Only All-Inclusive
Hilton Carmen AdultsOnly Incl
Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen
The Royal Playa del Carmen All Inclusive Spa Resort
Hilton Playa Carmen All-Inclusive Adult Resort
Hilton Playa Carmen All-Inclusive Adult Playa del Carmen
Hilton Playa Carmen All-Inclusive Adult
Hilton Playa Del Carmen An Adults Only All Inclusive
The Royal Del Carmen Inclusive

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 964 out of 1465 reviews
Rating 8 - Good. 270 out of 1465 reviews
Rating 6 - Okay. 119 out of 1465 reviews
Rating 4 - Poor. 70 out of 1465 reviews
Rating 2 - Terrible. 42 out of 1465 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Aldo

Travelled with group
Liked: Cleanliness
Needs updating
Stayed 7 nights in Jul 2025

10/10 Excellent

Mauricio Rafael, Elk Grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in May 2025

10/10 Excellent

Sunny

Stayed 4 nights in May 2025

10/10 Excellent

EDWIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful adult only resort

Beautiful hotel, the workers are so friendly and will go the extra mile to make you feel like home.
Stayed 2 nights in May 2025

6/10 Okay

jun

Stayed 4 nights in May 2025

10/10 Excellent

Matt

Stayed 6 nights in Apr 2025

6/10 Okay

Kristen

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Don’t trust the bellboy people with your luggage during check out. They lost an expensive cup from my luggage that I purchased at the gift shop during my stay.
Stayed 5 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely stunning property, much ground to cover as far as distance is concerned. Next visit we should bring skates (just kidding). A wonderful place to visit time and time again.
Stayed 5 nights in May 2025

10/10 Excellent

Barbara

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in May 2025

10/10 Excellent

GRACE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort I’ve been to! Can’t wait to go back :)
Stayed 4 nights in May 2025

10/10 Excellent

moshe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

4/10 Poor

Armen

Liked: Cleanliness, property conditions & facilities
All inclusive means you expect things to be: inclusive not have to be subject to constant sale tactics
Stayed 2 nights in May 2025

10/10 Excellent

Zaida

Stayed 7 nights in May 2025

10/10 Excellent

Jaylin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

MORRIS, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been with the Hilton family gotels for the last 10 years. And the reason is they treat you like a family. The staff are amazing the cleaning crew are amazing this is my 2nd visit in 6 month and it was amazing. Great job guys. 👏 🇲🇽
Stayed 4 nights in May 2025

10/10 Excellent

Cassaundra

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, no complaints.
Stayed 6 nights in May 2025

8/10 Good

Viet

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Location is a 10 Resort is clean staff is friendly Entertainment was pretty good Food average Silent party and DJ were fun. Our room was the issue. We had ants housekeeping did spray but they came right back. The ceiling in bathroom had a leak, and the motion sensor that controls the lights was broken so it shut off like every 20 secs very annoying when trying to shower or get ready. Room was 4307 and it was street side. It was VERY noisy there was a club right across the street and it was very hard to sleep. I would return if I were guaranteed not to be in that building and if I had a room without the issues we had.
Stayed 7 nights in May 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Id like every thing
Stayed 7 nights in May 2025

10/10 Excellent

Jamie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at the Hilton in Playa Del Carmen. Have had a great experience both times. The service is fantastic and all of the food options are extremely good for an all-inclusive resort.
Stayed 4 nights in Apr 2025

10/10 Excellent

Diana

Stayed 7 nights in Apr 2025

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service all around. Everyone was so friendly. Mario and his bartender pal at the lobby bar and Daniel at the private pool side service we're our stars! Everyone was so welcoming and friendly from the moment we stepped out of the shuttle. It is a beautiful property with lots to do and see. Next to a beautiful local area full of options. Great food, fun and very relaxing.
Stayed 6 nights in May 2025

10/10 Excellent

Maysam Fadel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a week and it was an amazing experience! The staff are very friendly and welcoming and they do all they can to make the guests happy. The restaurants have great food and nice ambiance. The day and night activities are very diverse and you have something new every day so you don’t feel bored. Big shout out to Karol Arias who helped me in the dinner reservations and was very flexible with the changes I made during my stay. I would definitely come back to this resort ❤️
Stayed 7 nights in May 2025

10/10 Excellent

MISTY lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!!! I cant say that enough. In a world that doesnt care about customer service anymore, the staff was OUTSTANDING!! The dining options were perfect. The entertainment was great! The grounds were well kept and beautiful. Not so great things were...The room did have a wet mildew smell. The upcharge for everything added up quickly. The sales team for their playa collection should approach guests on their second or third day vs immediately after checkin. Guests are exhausted from traveling and just want to relax. Overall we loved it and cant wait to bring our friends and family back!
Stayed 6 nights in May 2025

10/10 Excellent

Ryan andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall value of the property was great. Anything extra however was pretty expensive. Sunscreen was 32$ and floss was 17$ in the gift shop.
Stayed 4 nights in May 2025

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about my stay, the service, the food, the energy. Everything exceeded my expectations.
Stayed 5 nights in May 2025