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Ocean Riviera Paradise All Inclusive

5.0 star property

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View from property
Eden Junior Suite Ocean View | Beach/ocean view
View from property
Outdoor wedding area
11 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪9 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪12 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪25 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪92 min drive‬

Room options

View all photos for Eden Junior Suite Garden view

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Garden view

8.4 out of 10
Very good
(26 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi | Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite with Jacuzzi

7.6 out of 10
Good
(9 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Eden Junior Suite Swim Up

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Swim Up

8.0 out of 10
Very good
(15 reviews)
  • 57 sq m
  • Sleeps 3

View all photos for Junior Suite (Eden Junior Suite Rooftop)

Free minibar, in-room safe, desk, free WiFi

Junior Suite (Eden Junior Suite Rooftop)

8.4 out of 10
Very good
(6 reviews)
  • 135 sq m
  • Sleeps 3

View all photos for Privilege Master Suite Ocean Front

Privilege Master Suite Ocean Front | Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • 116 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Master Suite RoofTop

Privilege Master Suite RoofTop | Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite RoofTop

  • 186 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Daisy Junior Suite Garden View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Garden View

8.4 out of 10
Very good
(104 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for PRIVILEGE MASTER SUITE SWIM UP

View from room

PRIVILEGE MASTER SUITE SWIM UP

  • 115 sq m
  • Sleeps 3

View all photos for Daisy Junior Suite Pool View

View from room

Daisy Junior Suite Pool View

8.2 out of 10
Very good
(33 reviews)
  • 57 sq m
  • Sleeps 4

View all photos for Eden Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Pool View

9.4 out of 10
Exceptional
(19 reviews)
  • 57 sq m
  • Sleeps 4

View all photos for Eden Junior Suite Ocean View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Ocean View

8.0 out of 10
Very good
(11 reviews)
  • 57 sq m
  • Ocean view
  • Sleeps 4

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View | Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(19 reviews)
  • 57 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP | Free minibar, in-room safe, desk, free WiFi

PRIVILEGE JUNIOR SUITE SWIM UP

9.0 out of 10
Wonderful
(17 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Rooftop

View from room

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • 135 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Standard

Free minibar, in-room safe, desk, free WiFi

Junior Suite Standard

8.2 out of 10
Very good
(114 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Master Suite

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite

  • 115 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Rooftop Pool View

View from room

Privilege Junior Suite Rooftop Pool View

  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Rooftop Ocean View

Eden Junior Suite Rooftop Ocean View | Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Rooftop Ocean View

  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, Pool View (suite)

Junior Room, Pool View (suite) | Free minibar, in-room safe, desk, free WiFi

Junior Room, Pool View (suite)

9.0 out of 10
Wonderful
(4 reviews)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Free minibar, in-room safe, desk, free WiFi

Standard Room, Non Smoking

  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Non Smoking, Pool View

Standard Room, Non Smoking, Pool View | Free minibar, in-room safe, desk, free WiFi

Standard Room, Non Smoking, Pool View

8.0 out of 10
Very good
(1 review)
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Ocean Riviera Paradise All Inclusive

Luxury property on the beach, with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at Ocean Riviera Paradise All Inclusive's full-service spa. Then enjoy a meal at one of the property's 11 restaurants.
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Ocean Riviera Paradise All Inclusive's great location gets high marks from our customers. During your stay, you're just a quick walk from Playa Xcalacoco. You'll find features such as free WiFi in public areas and free self-parking, plus 5 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine at Blue Moon, one of the property's 11 restaurants and 10 bars/lounges
  • Splash around at the free water park or swim in the 5 outdoor pools
  • Treat yourself to facials, Thai massages or body treatments at Despacio
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes 3 outdoor tennis courts, a 24-hour gym and basketball
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 15 minutes by car from Playa del Carmen Main Beach and 6 minutes from El Camaleón Mayakoba Golf Course
Ocean Riviera Paradise All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 swim-up bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness centre are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen property is smoke free.

Blue Moon – This bistro specialises in French cuisine and only serves dinner. Reservations are required.
Amaranto – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Sakura – This theme restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
Ruta 66 – This restaurant specialises in American cuisine and only serves dinner. Open daily.
La Locanda – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 poolside bars
  • 4 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Sakura

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No lift

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1389 out of 2722 reviews
Rating 8 - Good. 682 out of 2722 reviews
Rating 6 - Okay. 341 out of 2722 reviews
Rating 4 - Poor. 164 out of 2722 reviews
Rating 2 - Terrible. 146 out of 2722 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant experience thanks to Lisandro from guest services. He really made us feel welcomed, Lisandro was very helpful, professional and gracious throughout our stay. We highly recommend Ocean Riviera Paradise as the place to stay in Cancun/ Playa Del Carmen and hope that you’ll be lucky enough to meet Lisandro while visiting.
Stayed 8 nights in Sep 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feel the ocean
Stayed 7 nights in Sep 2025

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Sep 2025

8/10 Good

Iqtedar

Travelled with family
Liked: Staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a wonderful experience at this resort in March, so much so that we returned again in May! The food, service, and overall quality consistently met our expectations. During our May visit, we did encounter an unfortunate situation involving an employee, but management and our butler handled it quickly and professionally, which we appreciated. Apart from that, our stays have been thoroughly enjoyable. For the price point, we feel this resort offers an excellent balance of quality and value, making it a great choice for a getaway. We especially love the Privilege section; it elevates the experience with additional dining options and premium drink selections, something I personally enjoyed. The beach conditions can vary, but that’s nature’s influence, not the resort’s. To their credit, the staff works diligently every day to keep it as clean as possible. The coffee shop is another highlight. Samantha always provided outstanding service and quality drinks. We also appreciate the resort’s central location, which makes excursions convenient, while still feeling exclusive and relaxing. Overall, we look forward to returning and highly recommend this resort for anyone seeking great value, attentive service, and a memorable vacation.
Stayed 5 nights in May 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Samantha was great. I will definitely be back and book with her. The property itself was beautiful and we will try other ocean properties around the world. The only concern that I had was that the air conditioning didn’t seem to work in the restaurants and I would like some authentic Jamaican food options at the resort.
Stayed 4 nights in Sep 2025

10/10 Excellent

justin m

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is always a solid choice
Stayed 4 nights in Sep 2025

4/10 Poor

Daniel Alejandro Mejias

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
No /Normal/Good/No
Stayed 5 nights in Sep 2025

8/10 Good

Kanwalpreet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi, as a couple on there first Mexico trip.. it went great.. we were stressed about the pushy sales pitch’s and all.. but we were really amazed ant how once we said “no Gracias” it was very polite and good.. the resort is great with number of activities throughout the day to participate in.. kudos to the experience team especially KEN…. They really made the experience great… special mention to couple of staff members as there excellent service really uplifted our experience and review of the property.. Ricardo from guest services… from Housekeeping always ask for MARIANA, Mayra and Laura.. these ladies are great and they setup your room nicely and neatly…. We had a great time at the property.. the only thing were we think can be worked upon is the “taste” in food.. the food options and cooking is good.. it’s just that since they cater to so many different palates I guess they can’t season the food to everyone’s liking.. else I feel like it’s a good property for some one to enjoy good resort and activities
Stayed 9 nights in Sep 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
The food was excellent and various restaurants on the resort
Stayed 7 nights in Sep 2025

8/10 Good

Caitlyn

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall a good experience, food was just okay. I wish you could have more than one fine dining experience for the week. Some things broke in our room but the staff was amazing and there was lots to do.
Stayed 5 nights in Sep 2025

10/10 Excellent

PORIA PETER

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 4 nights in Sep 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean Staff are so friendly The resort is well maintained not a blade of grass out of place We are going back again as it was a great experience
Stayed 10 nights in Sep 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Maayan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the hotel for an all-inclusive vacation and enjoyed every moment. The staff was friendly and attentive, the food was delicious and varied, and everything was clean and well-maintained. The experience exceeded our expectations – we’ll definitely come back!
Stayed 5 nights in Sep 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Kyryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 5 nights in Sep 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mother and I had a good time here. The staff are extremely nice and very helpful. The resort is clean and truly a one stop shop. I wish the beach area was bigger, but other than that, you won’t regret staying here!
Stayed 3 nights in Aug 2025

10/10 Excellent

Dustin

Liked: Cleanliness
Stayed 6 nights in Sep 2025

10/10 Excellent

Lilia

Stayed 5 nights in Aug 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff
Stayed 8 nights in Sep 2025

8/10 Good

Donavan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and property was great. Beach was eroded away
Stayed 8 nights in Sep 2025

8/10 Good

Donette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a relaxing and enjoyable vacation.
Stayed 8 nights in Jul 2025

4/10 Poor

Adrienne j.

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Alona

Travelled with family and small children
Liked: Amenities
A lot of scams
Stayed 7 nights in Sep 2025