This property was close enough to everything that it made sense, but far enough away that there was peace and quiet. The property manager was outstanding to deal with, clear and concise communication - any issue raised was resolved immediately (no issues really).
- host was attentive, friendly and quick with any issues or queries
- transport was arranged for us, drivers were on time and professional
- property is beautifully maintained
- the condo itself has received some recent upgrades and could use a few more but it didnât effect our stay at all
- will definitely be returning to casa del mar
We rented there 6 weeks.The condo is very well located, close to one of the best beach in Playa del Carmen, a large grocery store near by and many very good restaurants. It has a large balcony where it was nice to relax and eat. The pool on the roof top is nice and quiet, but the chairs need repairs.The condo itself need also repairs, the washing machine is not working, the windows blind stores are missing and the the door of the main bathroom is not closing.
Upon arrival the codes for entry did not work and it appeared that AI was answering from a preprogrammed algorithm. After more than an hour or so an individual sent a correct code. Privacy blinds in the inside were severely damaged so no privacy. Not enough trash bags or paper towels. Average stay.