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Suites Riviera Maya

3.0 star property

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Garden
Down duvets, Tempur-Pedic beds, iron/ironing board, free WiFi
Garden
Living room | 32-inch flat-screen TV with satellite channels, TV, pay films
Down duvets, Tempur-Pedic beds, iron/ironing board, free WiFi

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Av Guayaba c/ esquina Av 28 de Julio, Calle Grosella 15, Col Los Olivos Fase 4, Playa del Carmen, QROO, 77710
  • Place, 28 de Julio Square
    ‪14 min walk‬
  • Place, Plaza Las Americas
    ‪3 min drive‬
  • Place, Temazcal Natura
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪48 min drive‬

Room options

Triple Room Standard

  • 20 sq m
  • Sleeps 3

View all photos for Quadruple Room Standard

Down duvets, Tempur-Pedic beds, iron/ironing board, free WiFi

Quadruple Room Standard

  • 20 sq m
  • Sleeps 4

View all photos for Villa Deluxe

Down duvets, Tempur-Pedic beds, iron/ironing board, free WiFi

Villa Deluxe

  • 125 sq m
  • Sleeps 12

View all photos for Standard Suite, Multiple Beds (101)

Down duvets, Tempur-Pedic beds, iron/ironing board, free WiFi

Standard Suite, Multiple Beds (101)

  • Garden view
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Suite, Multiple Beds (102)

Down duvets, Tempur-Pedic beds, iron/ironing board, free WiFi

Standard Suite, Multiple Beds (102)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite, Multiple Beds (202)

Down duvets, Tempur-Pedic beds, iron/ironing board, free WiFi

Standard Suite, Multiple Beds (202)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Deluxe Villa

Down duvets, Tempur-Pedic beds, iron/ironing board, free WiFi

Suite Deluxe Villa

  • Resort view
  • 120 sq m
  • Sleeps 15
  • 5 Double Beds, 1 Single Bed and 2 Double Sofa Beds

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About this property

Suites Riviera Maya

Hotel in Playa del Carmen with free parking
This hotel features an outdoor pool, a children's pool and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance. Limited housekeeping is available.
Suites Riviera Maya offers 27 air-conditioned accommodations with shared/communal kitchens and an iron/ironing board. Tempur-Pedic beds feature down duvets. 32-inch flat-screen televisions come with satellite channels and pay-per-view films.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a limited basis.

An outdoor pool and a children's pool are on site.
During your stay at Suites Riviera Maya, you'll be within walking distance of 28 de Julio Square. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Continental breakfast offered for a fee
  • Take a swim in the outdoor pool
  • Amenities include a computer, a terrace and TV in a common area
  • 6 minutes by car from Quinta Avenida and 14 minutes from Xplor Theme Park
  • Airport shuttle service available for a fee
Suites Riviera Maya offers its guests an outdoor pool and a children's pool. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, barbecue grills, and tour/ticket assistance are also featured at Suites Riviera Maya. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

Guests can enjoy continental breakfast for a fee.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Continental breakfast available for a fee: MXN 200 for adults and MXN 180 for children

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 16

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 200 for adults and from MXN 180 for children
  • Airport shuttle fee: MXN 1900 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Suites Riviera Maya offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Suites Riviera Maya Hotel Playa del Carmen
Suites Riviera Maya Hotel Playa del Carmen
Suites Riviera Maya Hotel
Suites Riviera Maya Playa del Carmen
Hotel Suites Riviera Maya Playa del Carmen
Playa del Carmen Suites Riviera Maya Hotel
Hotel Suites Riviera Maya
Suites Riviera Maya Del Carmen
Suites Riviera Maya Hotel
Suites Riviera Maya Playa del Carmen
Suites Riviera Maya Hotel Playa del Carmen

Suites Riviera Maya Reviews

Reviews

5.4
Rating 10 - Excellent. 1 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 2 out of 9 reviews
Rating 2 - Terrible. 3 out of 9 reviews

6.6/10

Cleanliness

6.0/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

sergio, san diego ca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

far from the beach

they are askink for 100 00 deposit when in the expidea app says 60 mxn pesos
Stayed 4 nights in Dec 2017

2/10 Terrible

sergio, san diego ca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

very far from beach this is a housing complex

this place is listed under hotel but is a housing complex shared house, taxis can t go into complex we had to walk with lugged 3 blocks ,damage one of my wifes hand bags costing me over 500 dll to replace ,only after we had the room # security personel will let taxis go into complex and taxis cost over 20 dll to pick you up at this location or drop you off ,not close to the beach or down town air conditioner does not work properly and when i google this hotel it has the same name as a 4star hotel in the beach area watch out i will not recomend this shared hotel :house
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fueron muy amables, me apoyaron con las necesidades que teníamos.
Stayed 2 nights in Jan 2020

8/10 Good

Gemma, Tabasco villahermosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar tranquilo,para una pequeña familia y tuvimos suerte porque no llegaron los otros huéspedes y tuvimos la casa para nosotros ...la habitacion y casa cuentan con lo necesario para tu descanso.No tuve detalles con nada. Es una excelente opción para tu hospedaje.
Stayed 3 nights in Dec 2018

4/10 Poor

Norberto, CDMX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No te hospedes en Suites Riviera Maya

Fue decepcionante porque ni siquiera es una hotel, es una casa que está ubicada dentro de un fraccionamiento sumamente alejado del centro. La casa cuenta con tres habitaciones las cuales alquilan a familias diferentes, de tal manera que compartes la estancia y la cocina con otras personas. Las habitaciones son pequeñas e incómodas, no tienen closet ni siquiera una silla o un mueble; no tienes más remedio que dejar todas tus pertenencias en el suelo. Para colmo se descompuso la bomba del agua por lo que un día no pudimos bañarnos, no tuvimos agua ni para el wc Obviamente no hay personal de limpieza, al llegar te dan tus toallas que son las mismas que utilizas todo el tiempo que dure tu estancia. Pero eso sí, al llegar te exigen un depósito.
Stayed 3 nights in Dec 2017

8/10 Good

Andy, Ciudad de Mexico

Liked: Staff & service, property conditions & facilities, room comfort

Hotel agradable con mucha seguridad

Está en un lugar muy seguro y como tal el lugar es muy agradable. Las habitaciones son cómodas y con muy buena ventilación, baños limpios. La única excepción es que no siempre hay lo necesario (shampoo,papel de baño y jabón de baño).

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

Hotel limpio, pero mal ubicado.

La casa esta limpia en general, el cuarto esta muy incomodo para dos personas y la ubicación del hotel es muy mala; no obstante cabe mencionar que la atención del personal fue muy cordial.

2/10 Terrible

EDGAR

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Estafa de ubicacion

Buen día, no me parecio en lo absoluto en engañar al cliente con la ubicacion del hospedaje, confie en el punto de ubicacion del mapa que manejan en la pagina y me mandaron a otra ubicacion al final. Ademas el establecimiento se llama igual que suites rivera maya que rivera maya suites...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Lugar para ir en familia grande.

Este lugar conviene para ir en familia, familia grande, pues conviene rentar toda la casita completa. La alberca está excelente. Lo único que no me agrada, en lo personal, es que la habitación no tiene closet ni lugar para guardar ropa. El personal que atiende es muy muy bueno.