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Best Western Pocatello Inn

3.0 star property

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Photo gallery for Best Western Pocatello Inn

Indoor pool, pool loungers
Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed) | Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Business centre
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

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1415 Bench Rd, Pocatello, ID, 83201
  • Place, Portneuf Medical Center
    ‪2 min drive‬
  • Place, Idaho State University
    ‪2 min drive‬
  • Place, Holt Arena
    ‪3 min drive‬
  • Airport, Pocatello, ID (PIH-Pocatello Regional)
    ‪8 min drive‬

Room options

Suite-2 Queen Beds, Non-Smoking, Oversized Room, Third Bed Is A Sofabed, Microwave And Refrigerator, High Speed Internet Access

  • Sleeps 6

Queen Room

  • Sleeps 2

View all photos for Suite, 1 Queen Bed, Non Smoking (Pet Friendly;with Sofabed)

Suite, 1 Queen Bed, Non Smoking (Pet Friendly;with Sofabed) | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Non Smoking (Pet Friendly;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Small Room)

Standard Room, 1 Queen Bed, Non Smoking (Small Room) | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking (Small Room)

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room;Third bed is a Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room;Third bed is a Sofabed) | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room;Third bed is a Sofabed)

7.4 out of 10
Good
(15 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed) | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

Mobility Accessible Queen Suite with Bathtub

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave and Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Work Desk, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Work Desk, Wi-Fi

  • Sleeps 4

King Suite

  • Sleeps 4

Pet Friendly Queen Suite

  • Sleeps 4

Small Queen Room

  • Sleeps 2

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About this property

Best Western Pocatello Inn

Hotel in Pocatello with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Best Western Pocatello Inn offers 97 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western Pocatello Inn. During your stay, you'll be close to Pocatello Idaho Temple. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute drive from Idaho State University and a few minutes from Standrod Mansion
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Best Western Pocatello Inn offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. The business-friendly Best Western Pocatello Inn also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

This 3-star Pocatello hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1977
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Maximum 3 pets
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (41 km) of the property will not be allowed to check in
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24 hours a day.
  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Pocatello
Best Western Pocatello Inn
Pocatello Best Western
Pocatello Inn
Best Western Plus Cottontree Hotel Pocatello
Best Pocatello Pocatello
Best Western Pocatello Inn Hotel
Best Western Pocatello Inn Pocatello
Best Western Pocatello Inn Hotel Pocatello

Best Western Pocatello Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 404 out of 1000 reviews
Rating 8 - Good. 326 out of 1000 reviews
Rating 6 - Okay. 158 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay!
Stayed 1 night in Sep 2025

8/10 Good

Carolynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman at the front desk at check-in was very nice
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathryn, Gibbons

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a couple gluten free options and the room was great.
Stayed 1 night in Oct 2025

8/10 Good

Bryant

Liked: Staff & service
Stayed 1 night in Oct 2025

4/10 Poor

Forrest, Middleton

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms need updated!! Old and dingy.
Stayed 2 nights in Sep 2025

6/10 Okay

robert

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Piece of metal was sticking out of the side of one of the beds. REALLY DANGEROUS getting out of the bed. Lining of the bathtub is PEELING OFF !!! This leaves sharp edges !!!! I HAVE NEVER HEARD OF THE LINING OF A BATHTUB PEELING OFF !!!!!
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Stayed here many times
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is great, comfortable and very clean. The staff at check-in was friendly and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine 🙂
Stayed 3 nights in Sep 2025

8/10 Good

KELLY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't like the low toilets!!
Stayed 1 night in Sep 2025

4/10 Poor

Amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The staff was very rude upon arrival—calling our kids feral and offering them treats from a dog bowl. We were not amused.
Stayed 1 night in Sep 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Parking, room
Stayed 1 night in Sep 2025

8/10 Good

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff very friendly. Breakfast staff very friendly and kept everything stocked and clean. Pool was good. No complaints
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and helped us with directions
Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ricky

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best Western Property was great., The next door retired Comfort Suites was in terrible shape ….
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Probably wouldn't stay again

Room was not impressive, bathroom super small. Not real clean. No daily housekeeping unless you schedule it. Breakfast was just ok. Pool smelled clean qnd didn't have overly chlorine smell. But when the kids walked around it you could see a film of algae on the bottom of the pool.
Stayed 3 nights in Aug 2025

6/10 Okay

Francisco

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
The room definitely had the “landlord special” in some spots. The plug in the sink for the bathroom kept getting stuck and we had to take the stopper out to keep it from getting stuck after fixing it multiple times. There was also yellow streaks all over the bathroom door that was very off putting
Stayed 2 nights in Aug 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Glen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional, very friendly and helpful. The breakfast was very stocked and good selections. Dining area was very clean. Pool area was well kept might think about putting a fence area for pets. Would definitely stay there again.
Stayed 2 nights in Aug 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Randy

Liked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Luke, Three Forks

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very tidy and well-maintained. The air conditioning unit in our room sounded like a 747 and would kick on every couple of minutes and run for a few more minutes before shutting off. This went on throughout the night. We could’ve turned it off, but then our room would’ve become very warm and stuffy. There may be something wrong with the thermostat. We had to call the front desk to come and get it to turn on for us before going to bed. Queen size bed was small and the comforter and sheets didn’t feel like they were made for the bed. The comforter kept falling off the bed. The mattress was older and not very comfortable. It felt like there were actual bedsprings poking into our back and hips. It’s obvious that the hotel is making gradual improvements to their property. The young lady who greeted us at check in was excellent. She was very knowledgeable, super helpful, and very kind. She made us feel welcome. She needs to be given a raise.
Stayed 1 night in Aug 2025

10/10 Excellent

Mallory

Stayed 1 night in Aug 2025