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Hotel Nacional Inn Poços de Caldas

3.5 star property

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Photo gallery for Hotel Nacional Inn Poços de Caldas

Daily buffet breakfast (BRL 25 per person)
Outdoor pool, pool loungers
Reception
Reception
Gym

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Room service

Explore the area

View in a map
Rua Barros Cobra, 35, Poços de Caldas, MG, 37701-018
  • Place, Macacos Fountain
    ‪2 min walk‬
  • Place, Thermas Antonio Carlos
    ‪3 min walk‬
  • Place, Pedro Sanches Square
    ‪6 min walk‬

Room options

View all photos for Suite (Master)

Suite (Master) | 1 bedroom, minibar, desk, free WiFi

Suite (Master)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Suite Master

1 bedroom, minibar, desk, free WiFi

Suite Master

  • 15 sq m
  • Sleeps 5

View all photos for Executive Quadruple Room

Executive Quadruple Room | 1 bedroom, minibar, desk, free WiFi

Executive Quadruple Room

7.8 out of 10
Good
(10 reviews)
  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for STANDARD CASAL

1 bedroom, minibar, desk, free WiFi

STANDARD CASAL

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Standard

1 bedroom, minibar, desk, free WiFi

Double Room Standard

  • 12 sq m
  • Sleeps 2

View all photos for Quadruple Room Executive

1 bedroom, minibar, desk, free WiFi

Quadruple Room Executive

  • 12 sq m
  • Sleeps 4

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About this property

Hotel Nacional Inn Poços de Caldas

Family-friendly hotel with fitness centre and 24-hour front desk
This hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a complimentary children's club and valet parking.
Hotel Nacional Inn Poços de Caldas offers 223 air-conditioned accommodations with minibars and free toiletries. 24-inch LCD televisions come with cable channels. Bathrooms include a shower.

This Poços de Caldas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a waterslide, an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Nacional Inn Poços de Caldas , you're just a quick walk from Macacos Fountain. Free WiFi in public areas, an outdoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym and a playground
  • Steps from Macacos Fountain and Paco das Aguas Shopping Center
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Nacional Inn Poços de Caldas offers its guests an outdoor pool, a waterslide, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A complimentary children's club, an arcade/games room, and laundry facilities are also featured at the family-friendly Hotel Nacional Inn Poços de Caldas . Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Poços de Caldas hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:00 AM.
Hotel Nacional Inn Poços de Caldas has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (BRL 30 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: BRL 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Built in 1975
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 28 December to 2 January:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: BRL 80 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 25 per person
  • Valet parking fee: BRL 30 per day
  • Pet fee: BRL 80 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Nacional Inn Pocos Caldas
Nacional Inn Pocos Caldas Pocos De Caldas
Nacional Pocos Caldas
Nacional Pocos Caldas Pocos De Caldas
Nacional Inn Pocos Caldas Hotel Pocos De Caldas
Nacional Inn Pocos Caldas Hotel

Hotel Nacional Inn Poços de Caldas Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 162 out of 634 reviews
Rating 8 - Good. 196 out of 634 reviews
Rating 6 - Okay. 152 out of 634 reviews
Rating 4 - Poor. 68 out of 634 reviews
Rating 2 - Terrible. 56 out of 634 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

John

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

This hotel tried to have me pay double rate

Extra charges for no reason by this hotel. I booked my stay with hotels.com, checked in and paid for my stay. Upon checkout the front desk said I owed additional amount which was over double that I already paid hotels.com! I almost missed my flight going back and forth with the front desk. It was a complete nightmare. This hotel obviously is running a scam on foreign tourists by trying to change the hotel price after check in. STAY AWAY FROM THIS PLACE
Stayed 1 night in Mar 2025

8/10 Good

Francine

Stayed 9 nights in Jul 2024

8/10 Good

Rosa

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019

6/10 Okay

luisdasilva, Ocoee Florida

Liked: Staff & service
the parking lote need some improvement.the tv no working good
Stayed 6 nights in Oct 2019

8/10 Good

celso, orlando, fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Nice simple comfortable good location a little noisy but the bad things are towels very old and some not clean
Stayed 4 nights in Feb 2019

4/10 Poor

Jess, New York

Disliked: Property conditions & facilities, room comfort

You can find a better hotel for the money..

The hotel is very old and needs a lot of improvements. The bathroom is very old and the way the shower is set up the whole bathroom fills with water every time you shower. There is nothing in the bathrooms like soap, blowdryer, shampoo or simple things you will find anywhere else. The food is very mediocre and the cereal was steal and old. YOU will NOT sleep on the weekends due to the club and bars right across the street, the music is so loud that the windows in the room were vibrating and making a crazy noise the whole entire night and at approx. 3am when the music got better people started to scream and party in the middle of the street making it impossible for me and my family to sleep. Also, you will hear everything going on on the next rooms and hallway. Definitaly, one of the worse hotels i've stayed so far. Spend a little more money and stay on a better hotel!!

6/10 Okay

Julian

Liked: Cleanliness

10/10 Excellent

Bruna M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Eduardo

Stayed 2 nights in Aug 2025

4/10 Poor

Cristiane

Business traveller
Disliked: Property conditions & facilities, room comfort

Decpcionada

O hotel esta em reforma um barulho de obra que ninguém merece. Os banheiros não possuem sistema de exaustão e nem janelas, ou seja, o cheiro fica pelo quarto. Café da manha muito fraco sem variedade. Deveriam deixar claro durante a reserva que esta em obras e algumas coisas nao estao disponíveis como a piscina aquecida por exemplo
Stayed 3 nights in Aug 2025

8/10 Good

André L

Liked: Staff & service

O hotel precisa de uma reforma

Stayed 3 nights in Aug 2025

10/10 Excellent

Dinamar M S R

Stayed 2 nights in Jul 2025

10/10 Excellent

Dinamar M S R

Stayed 1 night in Jul 2025

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A localização é perfeita, a estrutura do hotel é ótima, muitas opções para as crianças se divertirem. Só acho que deveria melhorar as condições dos banheiros que são bem velhos.
Stayed 3 nights in Jul 2025

8/10 Good

José Eduardo C R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Thiago Carceroni

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Jaciro E

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

LUIZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para criançada, há uma estrutura maravilhosa.
Stayed 1 night in Jul 2025

6/10 Okay

Elias

Travelled with family
Stayed 1 night in Jul 2025

8/10 Good

KENIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

curso

Foi uma boa estadia. Tirando que como eu comprei em duas etapas as estadias, a segunda reserva eles não fizeram o check in, então desligaram a energia a noite no apartamento e por algumas vezes o serviço de limpeza entrou no quarto conosco. E tirando o banheiro que não tem exaustão nenhuma, nem janela para ventilar, o retorno do odor inclusive do andar de cima incomodava quando estavamos no quarto. e o local de trabalho é muito escuro tive que comprar uma luminária para suporte nos dias que estive lá trabalhando. No mais foi tudo bem. O café da manhã é farto e variado. E a equipe de trabalho deles é muito atenciosa
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Razoável
Stayed 1 night in Jul 2025

10/10 Excellent

Rafaela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel maravilhoso!
Stayed 2 nights in Jul 2025

6/10 Okay

Ueverton

Liked: Cleanliness, staff & service
O hotel é bom, mas o que "matou" em minha opinião é o estacionamento ser pago a parte e o carro tem que ser levado pelo manobrista para outro local o que causa demora de sua disponibilidade. Já que é cobrado a parte, porque não inclui no preço da diária? Agora o hóspede chega cansado de uma viagem e além do check-in ainda tem que fazer o cadastro na operadora do estacionamento! Informo também que um dos elevadores está em manutenção o que causa demora no deslocamento.
Stayed 4 nights in Jul 2025