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Best Western Poitiers Centre Le Grand Hotel

4.0 star property

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Photo gallery for Best Western Poitiers Centre Le Grand Hotel

Terrace/patio
Suite, 1 Queen Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board
Daily buffet breakfast (EUR 15 per person)
Reception
Suite, 1 Queen Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

View in a map
28 Rue Sadi Carnot, Poitiers, Vienne, 86000
  • Place du Marechal Leclerc
    ‪1 min walk‬
  • Notre-Dame la Grande
    ‪7 min walk‬
  • Poitiers Cathedral
    ‪11 min walk‬
  • Poitiers (PIS-Biard)
    ‪6 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

In-room safe, desk, soundproofing, iron/ironing board

Family Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Poitiers Centre Le Grand Hotel

Eco-certified hotel with 24-hour front desk and bar/lounge
Along with a bar/lounge, this smoke-free hotel has a business centre and conference space. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities.
Best Western Poitiers Centre Le Grand Hotel offers 47 air-conditioned accommodations with DVD players and a safe. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Best Western Poitiers Centre Le Grand Hotel. During your stay, you're just a quick walk from Place du Marechal Leclerc. Free WiFi in public areas, a bar and a business centre are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Place du Marechal Leclerc and 7 minutes on foot from Parc de Blossac
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Best Western Poitiers Centre Le Grand Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Poitiers hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured parking on site (EUR 8 per night)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge

Family friendly

  • Cot (surcharge)
  • DVD player
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 19 March and 4 April.

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 5.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per night
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Secured self-parking fee: EUR 8 per night
  • Pet fee: EUR 8 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Poitiers Centre Grand
Best Western Poitiers Centre Grand Hôtel
Best Western Poitiers Centre Grand Hotel
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Best Western Poitiers Centre Grand
Hotel Best Western Poitiers Centre Le Grand Hotel Poitiers
Poitiers Best Western Poitiers Centre Le Grand Hotel Hotel
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Best Western Poitiers Centre Le Grand Hotel Poitiers
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Poitiers Le Hotel Poitiers
Best Western Poitiers Centre Le Grand Hotel Hotel
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Best Western Poitiers Centre Le Grand Hotel Hotel Poitiers

Best Western Poitiers Centre Le Grand Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 271 out of 634 reviews
Rating 8 - Good. 246 out of 634 reviews
Rating 6 - Okay. 79 out of 634 reviews
Rating 4 - Poor. 28 out of 634 reviews
Rating 2 - Terrible. 10 out of 634 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

TR

Stayed 1 night in May 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night in Poitier

Excellent location, good parking, great room
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Fabulous 3 night stay in Poitiers. Great selection at breakfast, comfy beds, very helpful staff at reception and in the dining areas.
Stayed 3 nights in May 2025

8/10 Good

Maclovia

Liked: Cleanliness, staff & service, property conditions & facilities
For the price it was really a nice stay. Very clean quiet the breakfast was very good. However it cost an extra 13 or €14.
Stayed 2 nights in Apr 2025

8/10 Good

Adelaide

Stayed 1 night in May 2025

8/10 Good

Jon

Liked: Cleanliness, property conditions & facilities, room comfort
Could do with onsite evening meal
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, fabulous room, and great breakfast!!
Stayed 1 night in Mar 2025

4/10 Poor

Edward

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rude staff.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Basic but OK

Stayed 1 night in Jan 2025

6/10 Okay

Charlotte

Disliked: Property conditions & facilities

Ok stat

Stayed for one night. Hotel is tired and could do with redecoration. Bed was comfortable and bathroom facilities were fine. Breakfast was awful and not worth 15 euros each… felt ripped off.
Stayed 1 night in Nov 2024

10/10 Excellent

spencer

Liked: Cleanliness, staff & service, property conditions & facilities
First time on poitiers will definately use again. Perfect for what we needed . thankyou
Stayed 1 night in Nov 2024

10/10 Excellent

Gregory

Stayed 1 night in Oct 2024

8/10 Good

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well situated, comfortable hotel.

The hotel is in a great location in the centre of Poitiers and close to some excellent restaurants. Fantastic front of house service and recommendations. Decent room and comfortable bed.
Stayed 1 night in Oct 2024

8/10 Good

Linda

Travelled with partner
Liked: Amenities
The stafff was very professional and very helpful. We lived the location of the hotel.
Stayed 1 night in Oct 2024

6/10 Okay

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities

Fine place for a night

Staff are very nice and helpful. Breakfast was good. Rooms are weirdly designed and decorated - dark and drab. Nothing wrong with them - clean, had everything you need - just very odd design choices.
Stayed 1 night in Sep 2024

6/10 Okay

Victor Rafael, Mexico

Travelled with family
Liked: Cleanliness, amenities
Well located property with big rooms and nice setting. Hallways could be refurbished. Room was not ready when arrived even after check in time. Parking was not available.
Stayed 1 night in Aug 2024

6/10 Okay

Cheryl

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We were very disappointed to find that the parking was not available. I had asked when booking for parking but on arrival was told it could only be reserved outside the websiter and was fullly booked. The hotel was right on the edge of the pedestrian area but the area felt a bit seedy.
Stayed 1 night in Aug 2024

10/10 Excellent

kahoru

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great overall.

Overall a very nice hotel in a lovely place. Amenities are below average : WiFi not working, small lift, garbage cans at various location, parking lot not available, etc.
Stayed 1 night in Aug 2024

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located and ideal

Excellent check in, good sized room and centrally located. Perfect to arrive late afternoon, have a wander around and then have a bite at the brasserie opposite! Thanks Jon and Jean
Stayed 1 night in Jun 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location right on the edge of the pedestrianised area. Numerous first class restaurants within easy walking distance. Reception staff could benefit from some customer service training though!
Stayed 1 night in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Well located a short cab ride from the train station. Friendly modern hotel.
Stayed 1 night in May 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in city centre

Very clean and comfortable. In City centre so great for restaurants and bars etc. Poitiers is a very attractive city centre with pedestrian only areas. My only gripe is tea making. Being English we generally don’t like cream in tea. Much better to have milk. More than 2 tea bags would be great.
Stayed 1 night in May 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, room comfort

Parking ; a problem!

There is a problem, PARKING. the hotel only has limited space in its secure underground car park, and you can book this in advance, however you are not informed that this is the case with bookings.com. So when we arrived we were told that we could park next door in the public multistorey car park. which we did and then went for lunch. On our return two hours later to collect our bags and check in we found that three windows of our car had been smashed and two coats removed. The hotel staff were very very sympathetic and very helpful, one member accompanied me to the police station and helped with translation. Whilst there I discovered that another car had been broken into this was a French person. The hotel then allowed us to move our car to their underground car park as it was now open and vulnerable to further thefts. The hotel were also very good at phoning for help but none was available, there were two bank holidays also they lent me a good powerful hoover to remove a lot of the broken glass. So yes a good hotel well situated but try to book the hotels own parking.
Stayed 2 nights in May 2024