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Aparthotel

Oaks Cypress Lakes Resort

4.0 star property

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Photo gallery for Oaks Cypress Lakes Resort

Lobby
Lobby
3 outdoor pools, pool umbrellas, pool loungers
2 restaurants, breakfast served
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
15 Thompsons Road, Pokolbin, NSW, 2320
  • Place, Cypress Lakes Golf and Country Club
    ‪10 min walk‬
  • Place, Hunter Valley Gardens
    ‪14 min walk‬
  • Place, Roche Estate
    ‪19 min walk‬

Room options

View all photos for 1 Bedroom Villa

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Villa

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Premier Villa

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Premier Villa

  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Bedroom Villa

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Villa

  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for 3 Bedroom Villa

Exterior

3 Bedroom Villa

  • 119 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for 2 Bedroom Premier Villa

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Premier Villa

  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for 1 Bedroom Villa (No Housekeeping Service)

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Villa (No Housekeeping Service)

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Villa (No Housekeeping Service)

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Villa (No Housekeeping Service)

  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for 3 Bedroom Premier Villa

In-room safe, desk, laptop workspace, iron/ironing board

3 Bedroom Premier Villa

  • 90 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for 1 Bedroom Premier Villa (No Housekeeping)

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Premier Villa (No Housekeeping)

  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Bedroom Premier Villa (No Housekeeping)

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Premier Villa (No Housekeeping)

  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Villa, 3 Bedrooms (No Housekeeping)

Exterior

Villa, 3 Bedrooms (No Housekeeping)

  • 90 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for Elysia Wellness Retreat (Adults Only) 1 Bedroom Valley View Suites

Balcony

Elysia Wellness Retreat (Adults Only) 1 Bedroom Valley View Suites

  • Valley view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Elysia Wellness Retreat (Adults Only) 2 Bedroom Valley View Suites

In-room safe, desk, laptop workspace, iron/ironing board

Elysia Wellness Retreat (Adults Only) 2 Bedroom Valley View Suites

  • Valley view
  • 88 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Premium Villa, 3 Bedrooms (No Housekeeping)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Villa, 3 Bedrooms (No Housekeeping)

  • 90 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for 1 Bedroom Valley View Suite (Adults Only)

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Valley View Suite (Adults Only)

  • Sleeps 2

View all photos for 2 Bedroom Valley View Suite (Adults Only)

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Valley View Suite (Adults Only)

  • Sleeps 4

View all photos for Elysia Wellness Retreat (Adults Only) 1 Bedroom Valley View Suites No Housekeeping

Balcony

Elysia Wellness Retreat (Adults Only) 1 Bedroom Valley View Suites No Housekeeping

  • Valley view
  • 56 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Elysia Wellness Retreat (Adults Only) 2 Bedroom Valley View Suites No Housekeeping

Balcony

Elysia Wellness Retreat (Adults Only) 2 Bedroom Valley View Suites No Housekeeping

  • Valley view
  • 88 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

3 Bedroom Premier Villa

  • Sleeps 6

1 Bedroom Villa (No Housekeeping Service)

  • Sleeps 3

Premium Villa, 3 Bedrooms (No Housekeeping)

  • Sleeps 7

Elysia Wellness Retreat 1 Bedroom Valley View Suites No Housekeeping

  • Sleeps 2

3 Bedrooms Villa

  • Sleeps 6

View all photos for 2 Bedrooms Villa

Living area | Flat-screen TV

2 Bedrooms Villa

  • Sleeps 4

1 Bedroom Villa

  • Sleeps 2

View all photos for 1 Bedroom Premier Villa

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Premier Villa

  • Sleeps 2

2 Bedroom Premier Villa

  • Sleeps 4

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About this property

Oaks Cypress Lakes Resort

2 restaurants, 3 outdoor pools and a golf course are available at this smoke-free aparthotel. Self parking is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Each apartment provides a dining area and a fridge, plus a balcony and a flat-screen TV with satellite channels. WiFi, a microwave and a ceiling fan are among the other amenities available to guests. Housekeeping is available on request.
Oaks Cypress Lakes Resort offers 125 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. This accommodation offers separate dining areas. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves.

This Pokolbin aparthotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course. 3 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Oaks Cypress Lakes Resort. During your stay, you're just a quick walk from Tamburlaine Organic Wines. You'll find features such as free self-parking, plus 3 outdoor pools and 2 restaurants. This upmarket aparthotel has 125 apartments over 2 floors. Enjoy your stay with amenities like a balcony and a flat-screen TV in each apartment.
  • Each apartment offers a balcony, a living room and a dining area
  • Free self-parking
  • For dining with golf course views, stop by Cypress Lakes Bistro, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course, tennis courts and a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Cypress Lakes Golf and Country Club and Brokenwood Wines
Oaks Cypress Lakes Resort offers its guests a golf course, 3 outdoor swimming pools, a hot tub, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Oaks Cypress Lakes Resort. Free self parking is available.

This 4-star Pokolbin aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Cypress Lakes Bistro – Overlooking the golf course, this bistro serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Hot tub
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: WiFi (AUD 5 per 24-hour period)
  • Available in some public areas: WiFi (AUD 5 per 24-hour period)

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Cot: AUD 20 per night

Restaurants on site

  • Cypress Lakes Bistro

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 30 to 35 for adults and AUD 30 to 35 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 65 per night

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with cable/satellite channels

Outdoor areas

  • Balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Conference space
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a rural location

Things to do

  • 18-hole golf course
  • Bicycle rentals
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Tennis

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 125 units
  • 2 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Bed sheets changed on request
  • Bicycle rentals
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Garden
  • Housekeeping (on request)
  • Locally-owned and organised tours and activities
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65 per night.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 30 to 35 for adults and AUD 30 to 35 for children
  • Fee for in-room wireless Internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 65 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cypress Lakes Pokolbin
Cypress Lakes Resort Pokolbin
Cypress Lakes Hotel Pokolbin
Oaks Cypress Lakes Resort Pokolbin
Cypress Lake Resort
Oaks Cypress Lakes Pokolbin
Oaks Cypress Lakes
Cypress Lakes Resort
Oaks Cypress Lakes Pokolbin
Oaks Cypress Lakes Resort Pokolbin
Oaks Cypress Lakes Resort Aparthotel
Oaks Cypress Lakes Resort Aparthotel Pokolbin

Oaks Cypress Lakes Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1040 out of 2256 reviews
Rating 8 - Good. 790 out of 2256 reviews
Rating 6 - Okay. 273 out of 2256 reviews
Rating 4 - Poor. 118 out of 2256 reviews
Rating 2 - Terrible. 35 out of 2256 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The amenities in the Elysia wellness centre were amazing. I loved how quiet it was and we were able to swim without children and lots of other people in there
Stayed 3 nights in Jan 2026

8/10 Good

Karl

Travelled with family
Liked: Cleanliness, amenities
nice place
Stayed 1 night in Jan 2026

10/10 Excellent

Kopila

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Jan 2026

4/10 Poor

Jacob

Travelled with family
Disliked: Cleanliness
This resort has great potential but falls short. Room 790 wasn’t great. No art/decor in entire apartment, not enough cups/plates etc for 3 bed, cleanliness not terrible but not great (windows/window sills horribly dirty), no power points accessible for bed Mainly booked for pools. Main pool was cloudy and dirty the entire time. Minimal chairs. Lagoon pool was beautiful! But one wooden chair and some overgrown unkept grass to sit on. Restaurant was good and lots of parking
Stayed 3 nights in Jan 2026

10/10 Excellent

Natalie

Stayed 2 nights in Jan 2026

8/10 Good

Aisling

Stayed 2 nights in Jan 2026

8/10 Good

Rebecca

Liked: Cleanliness, amenities
The staff were very helpful. Facilities were great however, rooms were a little dated but had all the necessary amenities for a short stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

MICHAEL

Travelled with group
Liked: Cleanliness, amenities
Good size room with 2 bedrooms and bathrooms well located to all attractions with nice meals area
Stayed 2 nights in Dec 2025

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great. Very roomy. The resort was nice and quiet. The pools were great. We'll be back
Stayed 2 nights in Dec 2025

8/10 Good

Graham

Liked: Cleanliness, room comfort
Too many stairs. Need to request a non stair apartment. I changed rooms on arrival.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nishith, Ryde

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great views with the roos out front every morning. Staff are extremely helpful
Stayed 2 nights in Dec 2025

8/10 Good

Edwin and Janice Wendy

Travelled with partner
Liked: Cleanliness, amenities
Nice Villa all good.
Stayed 1 night in Dec 2025

10/10 Excellent

Verena

Liked: Cleanliness, property conditions & facilities
Nice bug room, quiet location. Lovely staff
Stayed 1 night in Dec 2025

10/10 Excellent

Justine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would have given property 5 stars. But a massive storm had come through and trees were down everywhere. The outdoor staff were working so hard to make sure safety first for guest and staff and than appearance. Huge task and was done very quickly. Thank you
Stayed 2 nights in Nov 2025

10/10 Excellent

Mal

Stayed 2 nights in Nov 2025

10/10 Excellent

Di

Travelled with group
Liked: Cleanliness, room comfort
We booked a twin room on Hotels.com but when we arrived at our room, it was one king bed. The twin bed information was not passed on to the hotel. However, the staff were so accommodating, with no fuss they brought the new room key to us and showed us to the new, upgraded accommodation (a 2 bedroom apartment) which made our stay very comfortable. Thank you Oaks Cypress Lakes Resort.
Stayed 1 night in Nov 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pretty good except for the bogans in the pool and spa which you can’t control unless you tell them no noodles or pool toys in a spa
Stayed 1 night in Nov 2025

10/10 Excellent

Damon

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Good staff responses, upgrade to room(s).
Stayed 1 night in Nov 2025

10/10 Excellent

Pauline

Stayed 1 night in Nov 2025

10/10 Excellent

Jung

Great staff members
Stayed 1 night in Nov 2025

8/10 Good

Penny

Liked: Cleanliness, amenities
Yes very good
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean room,excellent helpful & courteous staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, room comfort
Spacious villa with beautiful views from the balconies.
Stayed 2 nights in Nov 2025

10/10 Excellent

Melanie

Stayed 1 night in Nov 2025

4/10 Poor

Dan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This stay was to mark the anniversary with my wife, however the cleanliness of the bathroom was 2nd rate. The towels provided displayed mould and suspected bodily fluids. The air conditioner in the lounge area did not work. On check-out I raised these concerns with reception, I requested to be contacted by Management in regards to my concerns, however this has still not occurred. Disappointed that this stay failed to meet minimum standards and expectations.
Stayed 1 night in Oct 2025