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Ponce Plaza Hotel & Casino

3.5 star property
VIP Access

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Photo gallery for Ponce Plaza Hotel & Casino

Lobby
Front of property
Outdoor pool, pool umbrellas, pool loungers
Lobby sitting area
Standard Room, 1 King Bed | Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Reina Street, Ponce, 00731
  • Place, Plaza of Delights
    ‪1 min walk‬
  • Place, Cathedral of Our Lady of Guadalupe
    ‪1 min walk‬
  • Place, Parque de Bombas
    ‪3 min walk‬
  • Airport, Ponce (PSE-Mercedita)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(30 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Double Room, 2 Queen Beds

9.6 out of 10
Exceptional
(35 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Single Room

Junior Single Room | Pillow-top beds, in-room safe, desk, laptop workspace

Junior Single Room

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Ponce Plaza Hotel & Casino

Art Deco hotel with casino and fitness centre
Along with a casino, this smoke-free hotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking and concierge services. Change of towels is available on request
Ponce Plaza Hotel & Casino offers 69 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and free newspapers. Rooms open to balconies. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 42-inch LCD televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Ponce Plaza Hotel & Casino's great location gets high marks from our customers. During your stay, you're just a quick walk from Plaza of Delights. Features include free WiFi in public areas, plus an outdoor pool and a casino.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Casa Armstrong-Poventud and Cathedral of Our Lady of Guadalupe
  • Pets welcome for a fee (restrictions apply)
There's a coffee shop/cafe on site. WiFi and wired Internet are free in public spaces. Ponce Plaza Hotel & Casino offers its guests an outdoor pool and a fitness centre. A casino, a library, and a vending machine are also featured at the historic Ponce Plaza Hotel & Casino. For a fee, parking is available. A complete renovation of Ponce Plaza Hotel & Casino was completed in March 2023.

This Art Deco Ponce hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10 AM.
Melao – This coffee shop serves breakfast, brunch, lunch and light fare. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 11.15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10 AM for a fee: USD 10 per person
  • A coffee shop/cafe

Restaurants on site

  • Melao

Things to do

  • 260 slot machines
  • Bingo
  • Casino
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Lift
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2006
  • Renovated entire property - March 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per stay, plus a deposit of USD 100 per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 10.00 per person
  • Self-parking fee: USD 11.15 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ponce Ramada
Ramada Hotel Ponce
Ramada Ponce
Ponce Plaza Hotel Casino
Ponce Plaza Casino
Ponce Plaza & Casino Ponce
Ponce Plaza Hotel & Casino Hotel
Ponce Plaza Hotel & Casino Ponce
Ponce Plaza Hotel & Casino Hotel Ponce

Ponce Plaza Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 687 out of 1002 reviews
Rating 8 - Good. 187 out of 1002 reviews
Rating 6 - Okay. 82 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Edgardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay

The hotel was excellent, rooms were comfortable, it was very clean, very well located, and they had a great bar.
Stayed 1 night in Oct 2025

8/10 Good

Rodolfo

Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, easy parking
Stayed 1 night in Oct 2025

10/10 Excellent

Rosa H.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very calming balcony view
Stayed 1 night in Sep 2025

2/10 Terrible

Demsie

Stayed 1 night in Oct 2025

8/10 Good

Gustavo, Guaynabo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sraff is very nice and friendly. The suite is spacious and has most if the commodities you need. Lots of nearby stores, restaurants and attractions. The cafe is great for breakfast or brunch. Best hotel in the area.
Stayed 1 night in Sep 2025

10/10 Excellent

Manuel, San Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, very courteous and helpful staff, good price, good location, great parking
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline, CLARKSTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Friendly staff, several dining options, spacious room, and right in town so it was very convenient for walking around.
Stayed 6 nights in Sep 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and loved the room. Comfortable beds
Stayed 1 night in Sep 2025

10/10 Excellent

Yadira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo recomiendo
Stayed 1 night in Sep 2025

6/10 Okay

Aimee

Business traveller
Disliked: Amenities
Ok
Stayed 1 night in Sep 2025

10/10 Excellent

Francis

Stayed 1 night in Sep 2025

10/10 Excellent

gilberto, Hialeah

Stayed 2 nights in Sep 2025

4/10 Poor

Corazon, Tampa

Travelled with family
Disliked: Staff & service, amenities
The shower is not consistent it gets cold. The conditioner for hair is awful!! To get free parking you have to validate your parking with the front desk everytime you go out. And when we checked out the validated ticket did not work had to wait from front desk to clear it. Aside from it being in the center nothing much to do. Mostly local activities.
Stayed 1 night in Sep 2025

10/10 Excellent

Narcisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

Mirsandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed so much the room, very quiet and neat. We will be returning soon!
Stayed 1 night in Sep 2025

10/10 Excellent

Gustavo, Guaynabo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and modernly designed. Staff is very friendly. Lots going on close by. Just a quick walk to many nice places. Hotel has a casino, bar, pool, and gym on the premises. Recommended!
Stayed 1 night in Sep 2025

10/10 Excellent

Leslie

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and all staff was cordially
Stayed 1 night in Sep 2025

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio, bonito, cómodo y staff amable. Buenas opciones alrededor para comer y entretenerse. Recomendado !
Stayed 1 night in Aug 2025

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's my second time here and no complaints at all. Super clean, laundry in same floor. Restaurant has the best avena. Location!! In front of Parque de Bombas & Cathedral. Walking distance of several restaurants. Definitely coming back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Juan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Nellivette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 3 nights in Aug 2025

6/10 Okay

Carlos Antonio, Zephyrhills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid extra to have the city view but no warning about the constant noise. Dogs barking, cars loud speakers, people talking. We were on the 2nd floor. I complain and the counter person just said that’s what happens in this location. No suggestions from desk rep.
Stayed 2 nights in Aug 2025

10/10 Excellent

mayra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025