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Mercure Ponta Delgada Azores

4.0 star property
VIP Access

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Photo gallery for Mercure Ponta Delgada Azores

Body treatments, hydrotherapy, aromatherapy, hot stone massages
Suite, 1 Double Bed | Minibar, blackout curtains, soundproofing, free WiFi
Double Room (Privilege Luxe) | Minibar, blackout curtains, soundproofing, free WiFi
Privilege, Double Room | Minibar, blackout curtains, soundproofing, free WiFi
Privilege, Double Room | Minibar, blackout curtains, soundproofing, free WiFi

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Rua Machado dos Santos 82, Ponta Delgada, Azores, 9500-083
  • Place, Ponta Delgada City Gates
    ‪3 min walk‬
  • Place, Ponta Delgada Marina
    ‪7 min walk‬
  • Place, University of the Azores
    ‪9 min walk‬
  • Airport, Ponta Delgada (PDL-Joao Paulo II)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double Room (without Balcony)

Minibar, blackout curtains, soundproofing, free WiFi

Classic Double Room (without Balcony)

10.0 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room (Superior)

Family Room (Superior) | Minibar, blackout curtains, soundproofing, free WiFi

Family Room (Superior)

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room

Minibar, blackout curtains, soundproofing, free WiFi

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Classic Double Room

Classic Double Room | Minibar, blackout curtains, soundproofing, free WiFi

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Privilege, Double Room

Privilege, Double Room | Minibar, blackout curtains, soundproofing, free WiFi

Privilege, Double Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room (Privilege Luxe)

Double Room (Privilege Luxe) | Minibar, blackout curtains, soundproofing, free WiFi

Double Room (Privilege Luxe)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Minibar, blackout curtains, soundproofing, free WiFi

Suite, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, Accessible

Superior Room, 1 Queen Bed, Accessible | Minibar, blackout curtains, soundproofing, free WiFi

Superior Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Exterior
Delta Hotels by Marriott Azores
Ponta Delgada
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.9 out of 5, Exceptional, 39 reviews
The price is CHF 229
includes taxes & fees
12 Jun - 13 Jun
Delta Hotels by Marriott Azores

About this property

Mercure Ponta Delgada Azores

An indoor pool, an outdoor pool and a restaurant are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a steam room and a coffee shop/cafe are on-site.
Mercure Ponta Delgada Azores offers 75 air-conditioned accommodations with minibars and espresso makers. 55-inch LCD televisions come with cable channels.

Bathrooms include a shower, bidets and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, sports massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.
During your stay at Mercure Ponta Delgada Azores, you're just a quick walk from Ponta Delgada City Gates. Free breakfast, free WiFi in public areas and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room
  • Steps from Ponta Delgada City Gates and 5 minutes on foot from Santuário do Senhor Santo Cristo dos Milagres
Mercure Ponta Delgada Azores offers its guests a kids' pool, an indoor pool, an outdoor pool, and a steam room. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, multilingual staff, and tour/ticket assistance are also featured at Mercure Ponta Delgada Azores.

This 4-star Ponta Delgada hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Mercure Ponta Delgada Azores has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Reflexology
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Built in 2025
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mercure Ponta Delgada Azores Hotel
Mercure Ponta Delgada Azores Ponta Delgada
Mercure Ponta Delgada Azores Hotel Ponta Delgada
Mercure Ponta Delgada Azores (Opening Early 2025)
Mercure Ponta Delgada Azores (Abertura Inverno 2024)

Mercure Ponta Delgada Azores Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 64 out of 69 reviews
Rating 8 - Good. 4 out of 69 reviews
Rating 6 - Okay. 1 out of 69 reviews
Rating 4 - Poor. 0 out of 69 reviews
Rating 2 - Terrible. 0 out of 69 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

CHRISTIAN

Hotel is great, wonderfully renovated and
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Lyubov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in the city center, 3 minutes walk to main attractions and restaurants. Clean room, friendly and accommodating staff. Great breakfast and pool and spa on the premises.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location

Incredible stay and location. Definitely recommend. Staff was super kind.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good breakfast
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Staff is amazing. Youre going to ponta delgada...the mercure is where you want to stay. Downtown location is great for all restaurant and walk everywhere.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, especially the masseuse. They all bent over backwards to ensure we had the best time!!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of the staff was friendly and helpful.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property, centrally located with friendly helpful staff.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Islah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mercure was comfortable, eco friendly, and conveniently located. The staff at front desk was friendly and helpful. They even allowed us to check in early, which was nice after a red eye flight. We also enjoyed the variety of the breakfast buffet.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Elisangela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is new and beautiful,very clean, the food is great, the location is perfect, walkable to so many good restaurants and shops. The staff are so helpful and kind, thank you to Nuno for going above and beyond to help me and my friend with anything with needed, also Bianca and Carina were great. Definitely will stay there again.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant comfort

This property is absolutely beautiful. The room and bathroom and well-designed and extremely comfortable. The staff was excellent the entire time.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Nelson

Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming and modern property. One of our favourites..
Stayed 1 night in May 2025
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great - beautiful rooms, the comfiest beds, the pool area was perfect! Carina was fabulous - though we were only there for a night in between islands, she helped make our transition smooth and stress free! The location was awesome and in walking distance to the attractions too. My only regret was that we only had one night here. We will be back!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Nargiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was among the nicest helpful and most professional i have encountered. The hotel was beautiful and extremely clean. Pool area was gorgeous and the restaurant top tier. Catarina and Maria at the restaurant went above and beyond the call of duty to take care of us. The hotel was convenient to everything and is highly recommended. Delicious breakfast!
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Our experience at the hotel was fabulous. The staff are all so friendly and welcoming. I can say I didn't encounter any staff who weren't great. The room was spotless and a good size. Our balcony overlooked downtown and the harbour beyond. The breakfast included fruit, cheese and bread along with items such as omelettes cooked to order. We also, enjoyed our stop at the bar/restaurant. Overall, a very enjoyable visit to Ponta Delgada. We would definitely stay at this hotel again.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful, especially Beatriz and Carina at the front desk. Only giving it a 4 stars instead of 5 is the cleaning staff often missed giving all the towels each day after cleaning the room.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an amazing time! A BIG thank you to all the staff — so friendly, so polite. The location is perfect, and the restaurant and breakfast were rich and tasty. An unforgettable holiday! We highly recommend this vacation to anyone wanting a high-quality holiday. Pools were clean , souna , steamroom. You cant expect more , our kids were so so happy.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Orhideja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of nicest hotels that i stayed. Originally I booked room with out terrace, but without any problem i was given room with terrace looking over pool area. Food is excellent, breakfast was delightful, great choice of hot and cold food. Restaurant is serving lunch and dinner and choice is good. Rooms are good size with nice bathroom. Overall hotel is in excellent condition,5 minutes from harbour and lot of restaurants in walking distances. Only little thing is there is not enough parking spaces it first come first served.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel - super clean and modern. Pools were beautiful and loved the central location with easy parking options (hotel had a lot - first come first serve, but also public parking down the street. Food was excellent - we ended up having larger lunches out, so opted for few dinners at the hotel itself with our younger kids. Never was disappointed in the service or the food itself. Beds were comfy. Only complaint was the shower design often caused a very wet bathroom floor…though that was not unaided by my children in the shower.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and overall had a very pleasant experience. The location is convenient, making it easy to reach nearby attractions, restaurants, and shops. The rooms are comfortable, well-kept, and equipped with everything needed for a relaxing stay. The staff were welcoming, attentive, and always ready to help with any requests. Check-in and check-out were smooth and efficient. The hotel facilities, including the lobby and dining areas, were clean and well maintained. Breakfast offered a good variety of options, and the overall atmosphere of the hotel was calm and inviting. It is a great choice both for short stays and longer visits. I would recommend this hotel to anyone looking for comfort, good service, and a convenient location.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Eve

Liked: Cleanliness, staff & service
New property that is modern and in a perfect area. I think it could use a few improvements on the basics that hotels should provide. No condiitoner, no body gel, no lotion, needs bath mats or something else so bathroom isn’t a concrete block. Other than that the relaxation of the pool is incredible and unique for the area. No gym which was shocking given other spa areas. Clean and new and has great potential. Friendliest staff!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Silvan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes kleines Hotel in der mitte der Stadt. Perfekt um die Stadt zu Erkunden.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Mar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos volveríamos a alojar sin dudarlo por varias cosas: amabilidad del personal (Yara súper atenta y amable), las instalaciones del hotel son preciosas e impecables y la ubicación perfecta. Tuvimos la suerte de poder acceder al parking durante toda la estancia y fue la guinda del pastel. Gracias a todo el equipo.
Stayed 4 nights in Feb 2026